Eden Prairie Nissan - Service Center

Routine Service It was simply a routine service appointment. Oil change & tire rotation. I believe the service rep's name is Mathew, and I don't remember his last n It was simply a routine service appointment. Oil change & tire rotation. I believe the service rep's name is Mathew, and I don't remember his last name. He is not listed below. He's only been with the EP dealership a month but he was very courteous & helpful. More

Service for new tires Everything worked out great. I had new tires, balancing and an alignment. I was given a rental car to use while the service was being completed. Everything worked out great. I had new tires, balancing and an alignment. I was given a rental car to use while the service was being completed. More

Professional atmosphere and service We arrived a little early and were quickly taken care of. We received a loner car due to the time it would take to do the work. We arrived a little early and were quickly taken care of. We received a loner car due to the time it would take to do the work. More

Top notch customer service! From the moment they offered me a loaner car free of charge, to the young man who retrieved my car in the pouring rain and pulled it into the garage s From the moment they offered me a loaner car free of charge, to the young man who retrieved my car in the pouring rain and pulled it into the garage so I could stay dry, to the lower than expected repair cost - I love this place!!! More

Oil change Everything went smoothly. Did take about 10 minutes before David came to tell me my car was finished. I don't know if he was with another person or wa Everything went smoothly. Did take about 10 minutes before David came to tell me my car was finished. I don't know if he was with another person or was busy. More

Did not Charge for a Diagnosis. Nice. I heard a knocking sound on my 20 year old Maxima; 266k miles. Rather than just fix my broken exhaust hanger, they spotted terminal rust on th Nice. I heard a knocking sound on my 20 year old Maxima; 266k miles. Rather than just fix my broken exhaust hanger, they spotted terminal rust on the engine supports. "Don't sweat the exhaust hanger." But they didn't charge me for the diagnosis, which was nice. VERY competent Service people at this dealership (don't know about Sales at all) More

Excellent service I stopped in Saturday without an appointment because the screws on my rear license plate were stripped and I had only one day before the tabs expired. I stopped in Saturday without an appointment because the screws on my rear license plate were stripped and I had only one day before the tabs expired. The service advisor was great, explaining what the solution was. I had an important appointment and couldn’t wait, so I was given a loaner at no charge to use for the day. The repair ended up much less costly than I thought and the entire service experience was outstanding. More

I was surprised at the level of customer service. They were quick, professional and friendly, non-solicitous and went above and beyond to meet my needs. It was my first time there, and I will definite They were quick, professional and friendly, non-solicitous and went above and beyond to meet my needs. It was my first time there, and I will definitely return for service in the future. More

Great Service as usual Fast and friendly. Great service and great place to buy a vehicle. Nice waiting room with free paper to read while waiting. Thanks to everyone at Ede Fast and friendly. Great service and great place to buy a vehicle. Nice waiting room with free paper to read while waiting. Thanks to everyone at Eden Prairie Nissan. More

Pre-Pay Quick Lube I purchased the pre-pay service package when I bought my last car. The package essentially provides an $80 service (synthetic oil/tire rotate) for $5 I purchased the pre-pay service package when I bought my last car. The package essentially provides an $80 service (synthetic oil/tire rotate) for $50 pre-paid. I was reluctant to buy it because it seemed fishy. Had my first service with a total bill of $0.00. I will do the pre-pay again next time. The coffee and macadamia nut cookies are good too.... More