Eden Prairie Nissan - Service Center

They were able to fit me in to get my battery tested and replaced. The work was done within 1 hour. The person I spoke to on the phone said it could take up to 2 hours. replaced. The work was done within 1 hour. The person I spoke to on the phone said it could take up to 2 hours. More

Oil change, tire rotation, and multi-point check per my Service Plan. Convenient and efficient appointment; honest feedback in that no issues found during "check-up" (yea!) Comfortable wait in the lounge Service Plan. Convenient and efficient appointment; honest feedback in that no issues found during "check-up" (yea!) Comfortable wait in the lounge area, with great amenities. I will always recommend EdenPrairie Nissan for sales or service! More

Convenient scheduling on-line for an oil change and tire rotation. Professional, efficient staff. Was back on the road in an hour. Thank you Eden Prairie Nissan! rotation. Professional, efficient staff. Was back on the road in an hour. Thank you Eden Prairie Nissan! More

My experience was great. It was my first time visiting this dealership. They helped explain repair priorities, so I can plan some future work. I highly recommend! this dealership. They helped explain repair priorities, so I can plan some future work. I highly recommend! More

Shannon is a pleasure to work with and everyone I interacted with is very professional. Thank you for top notch service and attention to detail. interacted with is very professional. Thank you for top notch service and attention to detail. More

Requested appointment the night before and was able to be seen the next day. The service needed to be done fast enough for me to get to my job and I made it with time to spare. Everyone is always so congen seen the next day. The service needed to be done fast enough for me to get to my job and I made it with time to spare. Everyone is always so congenial and pleasant. I don't have to take my vehicle to the dealership but I so appreciate their service and their smiles. More

Our experience has been very satisfactory. Our Sentra was the first new car (sort of--I think it accumulated about 1000 miles as a loaner--that's how we got it.) Service has been convenient, reliable and pri the first new car (sort of--I think it accumulated about 1000 miles as a loaner--that's how we got it.) Service has been convenient, reliable and priced right. We'll likely continue having work done there. The Sentra itself has been a great car with one exception--no one at EP Nissan seemed able to go through all the neat features. I'm still learning stuff. The rep who ws assigned to show us the ropes really didn't know all that much on the day we drove it off. I'm pretty good with such things, but I suspect I still don't know it all after two years. It was several months before I'd even mastered the iPhone/audio system connectivity. I found the on-line guide very tiresome--it think a couple of 1 hour sessions at the dealership for new owners would be really helpful, but to be fair it was sort of fun going through it myself. On the first raod trip I took after we'd had it a while gave me a start. ABOut 20 miles south of Hayward Wisconsin, a warning flashed up about tire maintenance. I was close to panic out there in the boonies but the tires appeared OK when I took a look so I proceeded. When I asked at a gas station in Cable about it, he told he that someone at EP Nissan had forgotten to reset the warning when the tires were rotated. Everything worked out fine, but it left me with the feeling that modern automobiles may be outstripping the ability of dealerships to maintain and communicate. I suspect a couple of 1 or 2 hour non-mandatory post sale tutorial sessions would be very helpful, especially for people who aren't as inquisitive as I am. ALso--a small thing--the high pressure flogging of after-market warranties is hugely annoying. Taking 'no' for an answer twice should be enough, but it wasn't. That time would have been far better spent with a tutorial on all the electronics. More

Had a minor issue with the rear lift hatch on a 2021 Rogue and John in the service department quickly took care of it in less than an hour while I waited in the customer lounge. Rogue and John in the service department quickly took care of it in less than an hour while I waited in the customer lounge. More

Nissan service department has been great to work with on everything whether it be for oil changes or more serious issues. They advised me of my extended warranty as well as giving me a copy of it. everything whether it be for oil changes or more serious issues. They advised me of my extended warranty as well as giving me a copy of it. More