Eddy's Chrysler Jeep Dodge Ram

The great, not so good, and the redemption I'll start with the good since that was better than most places I've been. Upon contacting them that I was interested in a truck, I was quickly conta I'll start with the good since that was better than most places I've been. Upon contacting them that I was interested in a truck, I was quickly contacted back by phone and text by my rep Greg Stone. Shopping around with him was like chatting with an old friend. He was a great service. The explained what I wanted and got just about everything I requested. They offered top dollar for my Camaro trade in, which I didn't hesitate to accept. This was great. They were pretty close to the best offer for my car that I had been given. Now for the bad. How can you shop for a used car when they are so dirty you can't see the dings, scratches, or major dents? This had to be the dirtiest lot of cars I have ever seen. I only mention this because I purchased here. I didn't notice several dings and issues upon my thourough inspection prior to purchasing. And then only did a moderate walk around after the purchase and cleaning of the truck. My 2 biggest complaints on this are 1) The top of the truck looks like someone jumped on the roof. I did not notice this prior to the 2nd day of ownership. Crazy that this wasn't fixed, it looks like it would be an easy pop job. Then the folding passanger mirror did not fold. Both of these issues were not found until after I had drove away. My fault for not checking every little detail? I'd say yes and no. Major defects should be talked about when discussing a 38k dollar vehicle. And now the redemtion. One email. One simple email was all it took. I simply requested the two large issues be dealt with or maybe alter the loan to correct this (Papers haven't been completed just yet so this was still possible). Within 5 minutes I was contacted, asked a few questions about the issues and then told that when I come back up to finalize the papers, they would look at fixing the issues. Now that is great service. I say that now, before heading that way tomorrow. Lets hope my feelings continue this route. Don't get me wrong, I am by no means upset at Eddys. They were easy to work with, gave me a good deal on my trade, and I drove away the same day with the truck I wanted. My payments are close to what I needed and I didn't feel pressured at all (Hard to feel pressured when I laid it all out before the pressure tactics were even brought out). It was a good experience. I'll more than likely try to get my wife to buy from them soon. Thank you Eddys (maybe this should be pending until tomorrow) for doing me a solid on the trade, the truck, and hopefully correcting the few issues with the vehicle. Keep up the good work and I'll send everyone your way! More

Fast Eddies would be more like it. Typical high pressure salesmen tactics, more worried about there commision than anything else. Our salesman would never give us a direct answer on any Typical high pressure salesmen tactics, more worried about there commision than anything else. Our salesman would never give us a direct answer on anything we asked, he always needed to go into the secret room to ask someone. We worked on a deal for 3 days with these guys and every time they had an excuse why we couldn't drive car home that day then would get a call telling us they needed more info from us. Finally on 4th day they wanted more money down than originally agreed upon. Finally just told them to forget about it. Cars were dirty but in decent mechanical conditioned n priced fairly. More

Good Experience The staff was friendly and knowledgeable and followed up to make sure we didn't have any questions. The actual buying process was quick and efficient. The staff was friendly and knowledgeable and followed up to make sure we didn't have any questions. The actual buying process was quick and efficient. More

Ram 2500 I purchased a ram from eddys. I got the exact truck I wanted and the salesman was the best. Leon Edwards. Really nice place to go. I purchased a ram from eddys. I got the exact truck I wanted and the salesman was the best. Leon Edwards. Really nice place to go. More

Got oil/filter change Service was timely and problem areas with auto were explained for future work. Time waiting for car was very minimal good job. I will return for skewe Service was timely and problem areas with auto were explained for future work. Time waiting for car was very minimal good job. I will return for skewed your service More

Quick fun - beat competitors price Beat the competitors price and very fun different environment. I loved the dealership and how they beat the price of the competition here in Wichita. Beat the competitors price and very fun different environment. I loved the dealership and how they beat the price of the competition here in Wichita. More

Deserves less than one star Worst dealership I have done business with during my 30+ years of Chrysler ownership. I recently received a bill from Hertz because they failed to pa Worst dealership I have done business with during my 30+ years of Chrysler ownership. I recently received a bill from Hertz because they failed to pay for a rental provided to me as a loaner this summer when I was having some significant repairs completed. I went in person and ask that the bill be paid that day and that I receive a written confirmation. Still waiting... If you live in the Wichita area, DO NOT do business with this dealership!!!! Go east on Kellogg. You'll find another Chrysler dealer that delivers on its five star rating. More

Shady They kept my car for over a month costing me a small fortune for the rental because some of them don't want to do their job, when we got it back sever They kept my car for over a month costing me a small fortune for the rental because some of them don't want to do their job, when we got it back several items were STOLEN. They lied to us about what they did and even though my car should have been totaled due to water damage we are now stuck with an extremely tempermental Jeep which is like having no Jeep at all. These boys are crooked. More

They will rip you off and rude!!! On June 28th my boyfriend and I came to eddy's Chrysler dodge jeep to look at a 2012 Chrysler 300 srt8 with 90,000 miles that was listed for about 30, On June 28th my boyfriend and I came to eddy's Chrysler dodge jeep to look at a 2012 Chrysler 300 srt8 with 90,000 miles that was listed for about 30,000. At the time he owned a 2015 ford fusion and was possibly wanting to trade it in. The dealer informed us that it would be a good trade in because the ford fusion value goes down pretty fast and that the Chrysler had kept its value. My boyfriend had owed about 28,428 on the fusion and only had 1,600 miles. It was still in new condition. I asked about negative equity and the dealer explained that there would be little if any negative equity. The dealer discussed payments with us and we decided to go ahead and purchase. The financial advisor went over payments and we had agreed to trade in the fusion for 21,000. My boyfriend was the one buying the car and was to be owner. After signing papers he wanted to see if we would come back tomorrow to resign papers for a better deal and cheaper payments from the bank. We told him that was fine and he would call us before noon. On the 29th my boyfriend didn't hear from the financial advisor by noon and called the dealership. They informed him they were still working on the paperwork and would call back. When they called back that evening to sign papers I was in labor and he let them know. They told him he only had to sign and wouldn't take long. After arriving they informed my boyfriend that my credit was better and best for me to sign and him be co-signer. I was up walking around due to pain from labor while between signing papers. I wasn't paying attention to the final cost when signing and the Chrysler ended up being a little over 53,000. I felt pressured and rushed because I was in labor. After signing the papers they told us to come back the 30th because the car needed cleaned. I explained to them that we would not be able to pick it up because after leaving there we would be headed to the hospital to have my baby. I was admitted into the hospital that day and had my baby. They talked my boyfriend into dropping the car off at the hospital. I did not discover the total cost was a little over 53,000 until recently after talking with the bank and reviewing the paperwork with my former foster parents. There were things added on such as life insurance for 11,000 that we were unaware of and trade in value for the 2015 fusion 7,000. So, I went back to eddy's Chrysler dodge jeep dealership to discuss this matter with a manager with my foster parents and was appalled by the way we were treated. Sales manager David Vonfeldt told us that they took a loss on the car and could not help me. He was very rude. When we asked to see other prices of Chryslers he told us to go online that he would not show us and when we asked for a business card he told us that he did not have one. He asked us to leave at that time. After doing some research they pretty much sold me a used Chrysler for the price of a new one. I was ripped off and taken advantage of. I would like to have this matter resolved immediately. More

HORRIBLE, RUDE, UNPROFESSIONAL A bunch of SNAKES. If you're wanting to work with honest, professional salesmen; RUN. A lot of young arrogant, unprofessional people who have no con A bunch of SNAKES. If you're wanting to work with honest, professional salesmen; RUN. A lot of young arrogant, unprofessional people who have no consideration toward customers. Very bad costumer service. All of the employees probably reflect on the General Manager there, Jake St. John. I will never understand how someone like that is in charge of managing a dealership. It will make you not even want to purchase a new vehicle anymore, and suck the fun and trust out of everything. I called multiple times trying to get through to the owner (with no such luck of course) I just thought maybe they might care how their staff were treating people. I get this is probably a long shot and will be brushed off, as they have lots of other business and don't need mine, but they lost a sale due to the rude people I experienced here. It's very disappointing to know that I actually gave this dealership a try, as I am one who is constantly purchasing new vehicles, and I decided to disregard all the negativity I heard about Eddy's, and turned out to regret doing so. You Live and learn I guess. I will definitely be spreading the word as much as I can, so hopefully I can prevent this happening to someone else. More