Eddie Tourelle's Northpark Nissan

Tonie is awesome! Tonie is absolutely awesome. She is not one to try and manipulate you into a deal. Very trustworthy and would recommend her to anyone who is wanting a Tonie is absolutely awesome. She is not one to try and manipulate you into a deal. Very trustworthy and would recommend her to anyone who is wanting a car! More

Not the service I received in 2009! I bought an Altima in 2009 and received fabulous service while negotiating and with service thereafter. I went back to buy another Certified Pre Owne I bought an Altima in 2009 and received fabulous service while negotiating and with service thereafter. I went back to buy another Certified Pre Owned and had to go through four sales people, one of whom tried to give me a financing lesson. Very discouraging. But Oscar tried very hard to lock in the sale. Brought the car home and called about a ding in the windshield that I thought was a water droplet. "its been treated, was the response. Four days later, I noticed interior damage to the trunk door and pointed it out to Oscar and a service rep when I brought it in to get my second key made. There were no paint marks on the bumper, there was no debris from the broken plastic - it had passed the certified preowner test, but this damage was clearly there prior to my sale. It was determined the fault was mine - in seven days, I had driven about 100 miles, knew exactly where the car had been and knew for a definite fact, no one hit that Rogue. But nothing was offered to me; they were not fixing it; they were not giving me any return compensation, nothing. Now, because of this poor customer service, my sister and husband are going to buy their Juke with someone else and I will not buy my next Nissan product from you or will I even recommend your dealership. This is not the treatment I received in 2009. My $21K check was good; my Rogue was not! More

Great Customer Service! Calob and Preston made my experience at Northpark easy. I would definitely recommend going to Northpark and asking for them. Thank you Calob and Prest Calob and Preston made my experience at Northpark easy. I would definitely recommend going to Northpark and asking for them. Thank you Calob and Preston! More

Amazing Archie and the finance team went above and beyond to help me and walk me through this process. They did everything above and beyond any other dealersh Archie and the finance team went above and beyond to help me and walk me through this process. They did everything above and beyond any other dealership I have ever dealt with!! More

Wonderful Experience! Chris was our Salesperson. He was very patient, informative and simply pleasant from beginning to end.. Everyone we encounted was wonderful. I have al Chris was our Salesperson. He was very patient, informative and simply pleasant from beginning to end.. Everyone we encounted was wonderful. I have always found purchasing a car to be stressful. My experience this time was very easy . More

Bought four cars from them last year. Cheri was great. Mike finished the deal of my last 2 buys. I have 2 lights that need replaced before 28k miles. Should be covered. Front dinner is ok Cheri was great. Mike finished the deal of my last 2 buys. I have 2 lights that need replaced before 28k miles. Should be covered. Front dinner is ok. Time will tell. More

Second experience as good as the first! This dealership consistently goes above and beyond for the customer. This is our second purchase from Northpark and our expectations were exceeded bot This dealership consistently goes above and beyond for the customer. This is our second purchase from Northpark and our expectations were exceeded both times. Chris is an exceptional salesman that is very knowledgeable, personable, and professional. He has a true talent for listening to the individual needs of each customer and recongizing which options will best suite them. Matt truely does make the Northpark experience by ensuring the customer feels valued and by making the customer’s satisfaction a priority. I highly recommend this dealership, and specifically Chris as a salesman as he will not disappoint! I could not be more pleased with my purchase and the way that I was treated from start to finish. I never once felt as if I was being manipulated. Buying my vehicle was a very stress-free process and I refuse to purchase my next vehicle from anywhere other than Northpark. More

Love My New Rogue This is the third vehicle I've purchased from Northpark Nissan. While I've had good experiences at the dealership for the most part, I'd be lying if This is the third vehicle I've purchased from Northpark Nissan. While I've had good experiences at the dealership for the most part, I'd be lying if I didn't say shopping there is somewhat out of convenience. I did not buy my last vehicle at Northpark because during my visit there I was uncomfortable with the pressure being applied by the salesman. However, this time was a totally different experience. I enjoyed working with Chris Thomas. He is very personable guy, seems very genuine, and went above and beyond in helping me get the vehicle I wanted. I totally recommend him to anyone who plans to shop at Northpark Nissan. More

Poor pre delivery I purchased a 2017 Nissan Pathfinder (only 14k miles). After purchase, I found it had a major steering defect (later determined to be a bad power ste I purchased a 2017 Nissan Pathfinder (only 14k miles). After purchase, I found it had a major steering defect (later determined to be a bad power steering pump). This was only noticeable when steering the vehicle when it was not in motion (such as backing out of a parking space). I find it hard to believe that the various sales/service people who had occasion to drive this vehicle didn't notice this before the test drive occurred. I took it into the service dept and initially they indicated that it was normal for the pathfinder. Really? It was only after going into full-on AH mode that they took me seriously. After a few more calls to the service dept and a couple more trips to the dealership and insisting on a free loaner vehicle that they complied with diagnosing the vehicle. At this point, I'm still driving their loaner vehicle. More

Great Experience As Always!! This is our 3rd purchase from Eddie Tourelle's Northpark Nissan. We are always pleased with our experience. Cheri DiPiazza is always personable an This is our 3rd purchase from Eddie Tourelle's Northpark Nissan. We are always pleased with our experience. Cheri DiPiazza is always personable and she takes her time with you to explain everything. Cheri goes above and beyond to find you the car that you want even if she has to go to another dealer to locate one. The entire staff at Northpark Nissan is excellent. The Service Dept. is always friendly and welcoming and explains everything to you. Gary the Sales Manager is always friendly and is great to work with. I am sure when it is time to trade in my 2016 Murano I will be back. More