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Edd Rogers Valley Ford - Service Center

Sparta, TN

4.8
64 Reviews

64 Reviews of Edd Rogers Valley Ford - Service Center

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March 22, 2024

My service was completed very quickly. Service dept. was courteous and professional. I will continue going there. More

by DEBORAHCONDIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha, Phillip Flatt
March 12, 2024

Very nice people that work there and great customer service. they kept me updated on my vehicle. More

by rkgubert63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Flatt
March 09, 2024

Great people , Great service. A real pleasure to do business with. The service team are very knowledgeable and professional , with just the right touch of down home hospitality. S More

by thomas.sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Flatt, Matt Lyons, Jason Hall
February 07, 2024

Never received extra key I was promised and door code card was missing. Told Key was mailed but never received. very disappointing More

by ftustison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Potter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Flatt
January 30, 2024

Went to have regular service but was also interested in a Transit Connect listed on the dealership web site. The service part of the trip was great but I had to go to a different dealership to buy the Transi More

by CUENCAMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hall
January 23, 2024

Had a great experience. Resolved the issue and the mechanic was super nice and helpful. More

by lharper1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Flatt
January 16, 2024

Great service - they get you in and out quickly! Friendly hometown folks providing exceptional service. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Flatt
January 15, 2024

Fast friendly service, answered all questions I had with respect, kindness, and professionally, highly recommend More

by ChristinaBeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Lyons, Phillip Flatt
January 15, 2024

Great service all around, from the buying process to first oil change and tire rotation . Thank you More

by vanessa.oneal19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Gist, Phillip Flatt
January 01, 2024

Between service and vehicle purchases we have felt with Valley Ford for many years now and have always been pleased with both experiences. We will continue to deal with them for or Ford Tough needs. More

by BOSSDOOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Flatt
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