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Edd Rogers Valley Ford - Service Center

Sparta, TN

4.7
41 Reviews

41 Reviews of Edd Rogers Valley Ford - Service Center

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February 07, 2024

Never received extra key I was promised and door code card was missing. Told Key was mailed but never received. very disappointing More

by ftustison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Potter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Flatt
January 30, 2024

Went to have regular service but was also interested in a Transit Connect listed on the dealership web site. The service part of the trip was great but I had to go to a different dealership to buy the Transi More

by CUENCAMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hall
January 23, 2024

Had a great experience. Resolved the issue and the mechanic was super nice and helpful. More

by lharper1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Flatt
January 16, 2024

Great service - they get you in and out quickly! Friendly hometown folks providing exceptional service. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Flatt
January 15, 2024

Fast friendly service, answered all questions I had with respect, kindness, and professionally, highly recommend More

by ChristinaBeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Lyons, Phillip Flatt
January 15, 2024

Great service all around, from the buying process to first oil change and tire rotation . Thank you More

by vanessa.oneal19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Gist, Phillip Flatt
January 01, 2024

Between service and vehicle purchases we have felt with Valley Ford for many years now and have always been pleased with both experiences. We will continue to deal with them for or Ford Tough needs. More

by BOSSDOOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Flatt
December 30, 2023

I have always had a great experience with Shane Rogers and his team at Valley Ford. I highly recommend them for your next vehicle. More

by gregfloyd24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Finley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ Sullivan, Phillip Flatt, Lee Arnold, Matt "Porkchop" Combs, Will Jagel, Jason Jones, Clint Waller
December 29, 2023

WONT EVER BUY A VEHICLE WITH ANYONE ELSE. I AM TREATED LIKE FAMILY EVERY TIME. More

by ATUCKER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Flatt
December 28, 2023

They been so good to me always take best care of me always for years More

by BRROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris , Phillip Flatt
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