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Edd Rogers Valley Ford - Service Center

Sparta, TN

4.8
57 Reviews

57 Reviews of Edd Rogers Valley Ford - Service Center

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November 12, 2024

I appreciate that they were respectful of the time I set for my appointment. Everybody there was cordial and polite. The waiting room is a bit spartan but had all I needed! (Wifi,coffee,tv) They definite More

by Stevesdetail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Edd Rogers Valley Ford responded

Thank you for leaving a stellar review! looking forward to seeing you again:)

November 01, 2024

Great people from the minute we stepped into the service department. Very satisfied with this dealership and staff. More

by MJOSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Edd Rogers Valley Ford responded

Thank you for taking time out of your day to leave us a great review!

November 01, 2024

Very professional service by Rhonda getting us checked in for our appointment. Service technician Tommy was really friendly and helpful. Will recommend dealership to others. More

by MJOSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Edd Rogers Valley Ford responded

Thank you for taking time out of your day to leave us a review!

October 23, 2024

Incredible customer service, service department only wants to help with whatever you may need for your vehicle. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Edd Rogers Valley Ford responded

Thank you for taking the time to leave a review! We look forward to our continued relationship with you :) Merry Christmas

October 15, 2024

My appointment was scheduled on a timely manner. My wait time was minimal. I was pleased with the work that was done More

by CARMEN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

The folks in the service and parts department at this dealership are professional and prompt yet friendly and easy to deal with. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Edd Rogers Valley Ford responded

Thank you for taking the time out of your day to leave a great review, we appreciate your loyalty!

September 21, 2024

The whole transaction went very smooth and everyone was on point to make it happen. I am a little disappointed that I have not gotten my second remote nor have I been contacted for my spray in bed liner li More

by jelksinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Good job by all! I think it has taken care of the vibration and bouncing. More

by GWAYNE1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Edd Rogers Valley Ford responded

Thank you so much for the kind review! Have a great day! Rhonda Goebel Service Manager

August 31, 2024

Edd Rogers Valley Ford is an excellent place to buy a vehicle. We have purchased several vehicles from them over the years and have always had a good experience. Shane Rogers does an excellent job hiring More

by FRANKIEJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

It's a small dealership. I like that. they do a good job and respect their customers! More

by SHFD24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Edd Rogers Valley Ford responded

Thank you for your kind review. There is no us with you!

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