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Edd Rogers Valley Ford - Service Center

Sparta, TN

4.8
63 Reviews

63 Reviews of Edd Rogers Valley Ford - Service Center

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January 28, 2025

Professional and friendly atmosphere. Took care of all my concerns and even informed me of services i was due for that I was unaware of. We got it all done in one visit! More

by ASTEWART0644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Edd Rogers Valley Ford responded

Thank you for your review! You rock!

January 26, 2025

They always step up to help me when I need it. It's a great dealership More

by LYNNE5270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Edd Rogers Valley Ford responded

Thank you for a wonderful review :) With out you, there is no us!

January 14, 2025

Rhonda was incredibly nice, considerate and knowledgeable. I will trust her with all future service needs. More

by KAYCEEBASSMASTER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Edd Rogers Valley Ford responded

Thank you so much for taking the time out of your day to leave a review! I look forward to your future visits! I hope you're staying warm :)

December 30, 2024

They were very honest and did their best to help us get a wireless keypad installed. Unfortunately, the new trucks aren’t on the same frequency as the keypad Ford sells online, but they did their best to try More

by Castle Creek LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

I have always had a great experience at this dealership. From the purchase of my vehicle to each subsequent service. More

by SCOTTJOHNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Edd Rogers Valley Ford responded

Thank you so much for taking the time to leave us a great review!

November 26, 2024

These guys treat you like family or friends they've known for years. They go out of their way to be helpful and we're lucky to have them in our town. I'd recommend to anyone. More

by happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey
Dec 02, 2024 -

Edd Rogers Valley Ford responded

Thank you very much for your kind review!

November 14, 2024

Everyone was on time and problems were explained and fixed in a reasonable manner. I was satisfied. More

by ken.crockett
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Edd Rogers Valley Ford responded

Thank you for taking time out of your day to leave us a great review! We hope you have a great Thanksgiving, full of blessings.

November 12, 2024

I appreciate that they were respectful of the time I set for my appointment. Everybody there was cordial and polite. The waiting room is a bit spartan but had all I needed! (Wifi,coffee,tv) They definite More

by Stevesdetail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Edd Rogers Valley Ford responded

Thank you for leaving a stellar review! looking forward to seeing you again:)

November 01, 2024

Great people from the minute we stepped into the service department. Very satisfied with this dealership and staff. More

by MJOSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Edd Rogers Valley Ford responded

Thank you for taking time out of your day to leave us a great review!

October 23, 2024

Incredible customer service, service department only wants to help with whatever you may need for your vehicle. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Edd Rogers Valley Ford responded

Thank you for taking the time to leave a review! We look forward to our continued relationship with you :) Merry Christmas

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