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Edd Rogers Valley Ford - Service Center

Sparta, TN

4.7
41 Reviews

41 Reviews of Edd Rogers Valley Ford - Service Center

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September 21, 2024

The whole transaction went very smooth and everyone was on point to make it happen. I am a little disappointed that I have not gotten my second remote nor have I been contacted for my spray in bed liner li More

by jelksinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Good job by all! I think it has taken care of the vibration and bouncing. More

by GWAYNE1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Edd Rogers Valley Ford responded

Thank you so much for the kind review! Have a great day! Rhonda Goebel Service Manager

August 31, 2024

Edd Rogers Valley Ford is an excellent place to buy a vehicle. We have purchased several vehicles from them over the years and have always had a good experience. Shane Rogers does an excellent job hiring More

by FRANKIEJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

It's a small dealership. I like that. they do a good job and respect their customers! More

by SHFD24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Edd Rogers Valley Ford responded

Thank you for your kind review. There is no us with you!

August 27, 2024

Shane Rogers , and his team go above anyone , when it comes to a persons automotive needs. Samantha , & Rhonda are very atentive to your needs , while Joe does a great job in the parts department. Tommy More

by thomas.sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Keegle
Aug 28, 2024 -

Edd Rogers Valley Ford responded

Thomas, we are happy to hear your positive words, all of us here at Valley Ford appreciate you!

August 16, 2024

Rhonda was really nice and helpful. The rest of the staff are very helpful also. More

by julw2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

The service department serviced my vehicle quickly and Rhonda was very helpful getting my rewards clarified. Great Job! More

by ANGELA36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Edd Rogers Valley Ford responded

Thank you, Angela, for your awesome review!

August 10, 2024

Rhonda and her staff do a great job. Professional, friendly and knowledgeable and willing to assist More

by erniedarlawilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts manager
Aug 12, 2024 -

Edd Rogers Valley Ford responded

Mr. Wilson, thank you for your review and loyalty! Without you there is no us!

June 16, 2024

Knowledgeable, did what they said they would do kept me updated on the progress of the repair, would recommend More

by BERNARDS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Edd Rogers Valley Ford responded

Thank you for your kind review! As we say here at Valley, without you, there is no us :)

June 01, 2024

All good work , until the end, drove vehicle about 2miles down the road and realized my hood wasn’t latched all the way…. I had under passenger dash work performed . More

by Krluna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Jul 29, 2024 -

Edd Rogers Valley Ford responded

Thank you, Mrs. Luna, for your review. I was happy to hear the guys here at Valley were able to resolve the faulty latch issue and get you back on the road as quickly as possible. We appreciate your loyalty. Hope you're having a great summer!

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