Back

Edd Rogers Valley Ford - Service Center

Sparta, TN

4.9
68 Reviews

68 Reviews of Edd Rogers Valley Ford - Service Center

Sort by
June 27, 2025

Samantha is hands down the BEST! Friendly and knowledgeable, willing to explain the tiniest detail! The Parts and Service Department is top notch! More

by rozalin2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

I was treated with respect and my car was serviced quickly and at my appointment time.. More

by TCOPE3392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Service was quick, much quicker than Cookeville,TN Ford dealership and they're 1/4th the size as the Cookeville dealership. The Cookeville dealer you make an appointment and you show up for your appointmen More

by JOSHUAKEENE78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Completely satisfied with the price I paid, the excellent service from everyone and love my new car! I will be buying again! More

by heart4krishna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer, James
June 09, 2025

All personnel were courteous and informative. Work was done on a timely basis. Was able to get a courtesy car, which was a positive. Would recommend this dealership to all my friends and family. More

by KDALLISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Thanks so much for getting our TPM sensors in. After another dealership trying to take advantage, this was very refreshing. Easy in, easy out and great job!! We will definitely be back. Todd and More

by reneabess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Great dealership all because every employee we have had connections with are superb. We have no complaints. More

by LINDAWHITE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Edd Rogers Valley Ford responded

Mrs. Linda, Thank you so much for your kind review :) Without you, there is no us!

May 15, 2025

Always a good experience working with the people in the parts and service departments. Thank you! More

by mhutcheson69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Edd Rogers Valley Ford responded

Thank you for your kind review:)

May 04, 2025

Great job good people they are a team they work as one and take great care of my car … More

by miller.farron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Edd Rogers Valley Ford responded

Thank you for taking time to leave a review :)

April 29, 2025

Our service is always quick and professional. Easy to work with on scheduling and drop off. More

by LIBBYCAPPS38501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Edd Rogers Valley Ford responded

Bob, thank you so much for your kind review!

1
...