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Edd Rogers Valley Ford

Sparta, TN

4.8
106 Reviews
Welcome to Edd Rogers Valley Ford in Sparta, TN Valley Ford, Inc. has been family-owned and -operated since the day we started doing business. In fact, our current general manager is a member of the third generation of the Rogers family. Family is at the center of everything we do and when you shop with us, you're going to be treated exactly the way we would treat our own family members if they were to walk through the front doors. We want to make sure you're happy with your new vehicle and that starts with making sure you love every step of the buying process.
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111 Auto Lane

Sparta, TN

38583

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Showing 106 reviews

February 20, 2025

Awesome everyone was so friendly and very helpful. Would recommend any of our friends to go to this dealership More

by RESRAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Edd Rogers Valley Ford responded

Thank you for taking time to leave a review, we look forward to many years with you and your family and friends!

February 18, 2025

I had an issue with my battery and Sam got me right in and took care of the problem. More

by KABENNET1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Edd Rogers Valley Ford responded

Thank you so much for sharing your experience with us, we look forward to all future services with you :)

February 17, 2025

The people there are very friendly and courteous. They had us in and out in a very reasonable amount of time. I will use them again. More

by Georgelesliebush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Edd Rogers Valley Ford responded

Thank you for your kind review, we look forward to all your servicing and purchasing needs :)

February 14, 2025

Great experience. James was very nice to deal with. It was a very personal, positive experience More

by CGALLRN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

The staff was very helpful and easy to work with. They addressed the problem and told me to come back if it did not get better. More

by lhaustin21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Edd Rogers Valley Ford responded

Thank you for your kind review, we look forward to future services :)

February 09, 2025

Great service and fast time no waiting. Continue going back to have service done. Thanks More

by Cole2sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Edd Rogers Valley Ford responded

Thank you for leaving a kind review, we look forward to always servicing your vehicles!

February 07, 2025

Best experience I’ve ever had at a dealership they replaced a wheel bearing in put four new tires on my vehicle now it runs just like it did when it was new and they gave me a loaner for five days. It More

by joehunter5140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Edd Rogers Valley Ford responded

Hi Joe, thank you so much for this awesome review! We look forward to many years with you and your family !

February 06, 2025

With the exception of the hitch that was ran into processing my FordPass Credit Card payment and applying rewards toward that payment, everything went fine. I will be a return customer for service. More

by Midnight_Rider_1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Edd Rogers Valley Ford responded

Thank you for your patience and understanding with technology :) We appreciate you taking the time to leave a positive review and look forward to future service visits!

January 28, 2025

Professional and friendly atmosphere. Took care of all my concerns and even informed me of services i was due for that I was unaware of. We got it all done in one visit! More

by ASTEWART0644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Edd Rogers Valley Ford responded

Thank you for your review! You rock!

January 27, 2025

They were honest, fair, and fast. Thank you Matt and Shane. Great job Edd Rodgers Ford! More

by Wesley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Edd Rogers Valley Ford responded

Thank you for leaving a great review, we look forward to servicing your new purchase :)

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