
Edd Kirby's Adventure Chevrolet
Dalton, GA
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Showing 41 reviews
My first and second experience My first experience with Ed Kirby was awesome ladale Howard A.K.A. Hollywood work really hard to put my wife in the car her dream the 2014 Dodge Journ My first experience with Ed Kirby was awesome ladale Howard A.K.A. Hollywood work really hard to put my wife in the car her dream the 2014 Dodge Journey limited edition back in February of 2014 and then this year once again ladale A.K.A. Hollywood back he did it again by putting my nephew in a 2011 Dodge Challenger Everyone else there is great too and friendly but if you want a ride good go see Hollywood More
Service dept is an absolute joke. I was given the runaround by the service dept on a rain sensor and windshield replacement. I took my vehicle 4 times to address the issue in which was I was given the runaround by the service dept on a rain sensor and windshield replacement. I took my vehicle 4 times to address the issue in which was never fixed at all. They said they ordered the windshield would be in Monday so Friday I scheduled an appointment to be told it wasn't in t hey would call when it arrives. 2 weeks layer they refuse to answer my calls will not return messages left to them. Customer service is a joke and they wasted my time for a month solid. I will NEVER do any business with them ever. They are rude and don't care a bit about the customers. Never again. More
Great Experience! This was my first time buying a new car and the experience could not have been better. Steve Cockburn made the experience. Very professional and great This was my first time buying a new car and the experience could not have been better. Steve Cockburn made the experience. Very professional and great to work with. More
Best car buying experience!! John Rhodes was the best, the sales staff and financial staff were great!! I will not buy a car from anyone else!!! The best experience I've had buyin John Rhodes was the best, the sales staff and financial staff were great!! I will not buy a car from anyone else!!! The best experience I've had buying a car!! More
Service Dept. I scheduled my oil change and tire rotation with the service dept. They did a great job servicing my car. I waited in a comfortable waiting room and w I scheduled my oil change and tire rotation with the service dept. They did a great job servicing my car. I waited in a comfortable waiting room and was done in about an hour and half. They answered all my questions about some features and the lady took the time to show me. Everyone was very nice, I felt like my business was very important to them. More
THEY MADE BUYING A CAR FUN. At EDD KIRBY'S? ADVENTURE THEY MADE BUYING A FOR MY SISTER FUN,FROM SALES TEAM TO THE MANAGER THEY OFFERED TO PRAY WITH MY SISTER ON CERTAIN DECISIONS At EDD KIRBY'S? ADVENTURE THEY MADE BUYING A FOR MY SISTER FUN,FROM SALES TEAM TO THE MANAGER THEY OFFERED TO PRAY WITH MY SISTER ON CERTAIN DECISIONS AND MADE HER FEEL COMFORTABLE WITH HER CHOICE. I REALLY RECOMMEND EVERYONE TO GET A VEHICLE FROM HERE AND ASK FOR HOLLYWOOD.. More
Terrbile service department Service was terrible , Drop off my vehicle to be checked a day went by no one cared to call.Second day called no one returned my call. 3rd, 4th 5th Service was terrible , Drop off my vehicle to be checked a day went by no one cared to call.Second day called no one returned my call. 3rd, 4th 5th 6 day and no word on what they had found on my vehicle. Drop by this morning and after 2 hours of waiting and seeing the girl run around with poor people and customer skills finally she was able to give as a Bill of what it would cost. Im sorry but since Erick or Rick , Shawn left your place your service department is worth a PEANUT. WILL NOT EVER GO THERE AGAIN , NOR RECOMMEND SOME ONE TO BUY A VEHICLE THERE! Bought 3 vehicles for there , Sorry to inform you that from now on Toyota and FORD will have our businesses . Have a great day and hopefully you improve what poor service you have there. More
Excellent experience purchasing new truck I stopped in looking for a HD crew cab truck In response to the advertisements by Chevrolet about large discounts. Garrett Beavers showed me the one t I stopped in looking for a HD crew cab truck In response to the advertisements by Chevrolet about large discounts. Garrett Beavers showed me the one truck they had with the large discount and encouraged me to take it to show my wife. When that truck was not exactly what I wanted, Garrett took the information of the very specifics I was seeking. Within two days he located the exact truck I wanted, sent someone 200+. Miles to get it and had it cleaned up ready for me to pick up. He was very knowledgeable about the numerous features and explained them well. While his job is to sell vehicles, Garrett made me feel like my needs were in his best interest . I am very pleased with the truck and my experience purchasing it. Gary Edgmon More
Terrible experience buying from them! I had a terrible buying experience at Ed kirby in Dalton, Ga. bought a Cadillac SRX back in July 2015, the sales person told us that most of their use I had a terrible buying experience at Ed kirby in Dalton, Ga. bought a Cadillac SRX back in July 2015, the sales person told us that most of their used vehicles are in good condition, that most of them last at least 2 years without any major problems. Two hours after getting the car the check engine light come up so I called the sales person and she just said that it was a done deal there was nothing she could do about it. I had to go to work that night (driving a truck) to California so After two weeks when I got back, opened one of the back doors and it just come off. I fixed it 6 months later trying to fix the check engine light (thinking that it was just a sensor) found out that the problem was something wrong with the camshaft, 5 months ago the transmission broked. Bottom line is that I'm paying $15,000 for a peace of junk that comes from Ed kirby Chevrolet in Dalton,GA. More
Bought 2016 Chevrolet Malibu Went on Labor Day to just test drive and drove off same day with my new car. Big shout out to Brian K. Webb.AWESOME! Went on Labor Day to just test drive and drove off same day with my new car. Big shout out to Brian K. Webb.AWESOME! More