Ed Voyles Kia - Service Center

The best Kia dealership I’ve ever been to! I wish every dealership took care of me and my car the way Ed Voyles Kia does in Smyrna. I’m so lucky to have found them. My Service Advisor, Grace El I wish every dealership took care of me and my car the way Ed Voyles Kia does in Smyrna. I’m so lucky to have found them. My Service Advisor, Grace Ellington, is absolutely fantastic. She is so kind and always makes sure I know exactly what is going on with my vehicle. When something went wrong with my car, it was a relief to know I was calling Grace to help, and she was so reassuring and got the job done! Every employee I’ve met at Ed Voyles Kia in Smyrna has been a pleasure to work with, and I really appreciate everything they do to make sure all customers have the best possible experience. THANK YOU! More

Attention I received was great. Thanks Mr. Parrott. Mr. PARROTT genuinely seemed to care about me and what was happening with my car. I appreciate his attitude and concern for me. Thank you. Mr. PARROTT genuinely seemed to care about me and what was happening with my car. I appreciate his attitude and concern for me. Thank you. More

Tire replacement due to a nail Got a fast appointment, tire was reasonably priced, but it took 2 hours to take it off car and replace. They did wash car after. I’d recommend them, Got a fast appointment, tire was reasonably priced, but it took 2 hours to take it off car and replace. They did wash car after. I’d recommend them, it just took too long. More

Every one was great as always!!! Every one was great!! I am never disappointed with the staff they keep you informed about what’s going on withe your car I will keep coming back as lo Every one was great!! I am never disappointed with the staff they keep you informed about what’s going on withe your car I will keep coming back as long as they keep givin great service. Keep up the great work you guys. More

Excellent Service I will take my Kia into Ed Voyles for service. They are wonderful. However, I will never buy or lease a car from this dealership. They have 0 integ I will take my Kia into Ed Voyles for service. They are wonderful. However, I will never buy or lease a car from this dealership. They have 0 integrity. More

Engine Recall Work My car was recently leaking fuel due to a fuel pump and fuel line. It was a result of the engine work not being done properly. My engine was replaced My car was recently leaking fuel due to a fuel pump and fuel line. It was a result of the engine work not being done properly. My engine was replaced in Aug. 2017 due to the engine recall. Per the diagnostic of a shop, my car was close to catching on fire. I'm dissatisfied with how the work was done that caused my inconveince and how it not only risked my life and others. A free oil change was approved based on me asking for some restitution for this issue. I have yet to hear from corporate on a resolution. More

MIXED REVIEWS I have purchased 2 Kia's from them and I must say though I love their cars I think they lowball women as most salesmen do. I went from a soul to an op I have purchased 2 Kia's from them and I must say though I love their cars I think they lowball women as most salesmen do. I went from a soul to an optima and when I had my soul my credit was worse then when I got my optima and I had a down payment I am paying almost $600 a month and I have a perfect driving record and moderate credit. But I plan on refinancing or trading it in for something more reasonable I'm a college student on minimum wage salary so needless to say this is killing my pockets and getting service takes a whole day so clear your schedule for an oil change because you'll literally be there from 8am-8pm not to mention they are known to lose your car during the process. My car has been lost/misplaced twice and they don't review your account so if your on a service plan that provides you free services you have to tell them or they will charge you for the services without checking the acct. Other then that their cars are great I love my optima I love talking to the customer service department via phone they are very professional but I hate paying this high monthly bill. More

Good Experience for a Dreaded Task I had to take my vehicle in due to a recall. Having to do this was very inconvenient, but, if I had to do it, I'm glad I selected Ed Voyles. It was a I had to take my vehicle in due to a recall. Having to do this was very inconvenient, but, if I had to do it, I'm glad I selected Ed Voyles. It was a pleasant environment, and the staff was friendly, professional and accommodating! More

Service Center Tire Alignment and blinker bulb change took 4 hours with a set appointment time. This experience was very unlike others when I have serviced my car th Tire Alignment and blinker bulb change took 4 hours with a set appointment time. This experience was very unlike others when I have serviced my car there. They took some money off of my total at the end due to the delay, but extremely frustrating all the same. More

Oil change The service was fast and complete. I was immediately met by friendly faces who were eager to meet my needs for that particular service. A welcome chan The service was fast and complete. I was immediately met by friendly faces who were eager to meet my needs for that particular service. A welcome change frome the roll them in and out. Great job! More