
Ed Voyles Kia of Chamblee
Chamblee, GA
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They did a wonderful job getting me the deal that I wanted. After I found a better price online at another dealership nearby, they matched that price and then gave me a better one. I went into the dea wanted. After I found a better price online at another dealership nearby, they matched that price and then gave me a better one. I went into the dealership not expecting to buy a new vehicle but left around 10 pm (they close at 8pm but stayed open for me) keys in hand. Everyone I talked with was very friendly and helpful. More
Without reservation, this was the best car buying experience I have had in my life - I am 61 years old, so I have owned a few. Bill listened, responded with exactly what I wanted, we both walked awa experience I have had in my life - I am 61 years old, so I have owned a few. Bill listened, responded with exactly what I wanted, we both walked away with a win-win deal and it was all done in a very short period of time. I highly recommend Bill and the Voyles Kia Dealership. I am very happy!! More
My car wouldn't start that morning and had to get a jump. After work, it barely started again and the check engine light wouldn't go off. With traffic, I didn't get to the dealership until 20 minutes befor After work, it barely started again and the check engine light wouldn't go off. With traffic, I didn't get to the dealership until 20 minutes before closing. I was afraid to leave it overnight since I wouldn't have a way to get back. So, Joe figured out it was probably the battery, and checked to see if it was still under warranty (it wasn't). Within 20 minutes I was out of the door with a new battery and a running car. He was my hero for the day! I'll definitely be back. More
I had a couple of issues with my 2011 Kia Sorento (a great car, by the way), and the people at Ed Voyles Kia of Chamblee were extremely helpful, professional, and friendly. I will definitely go back to great car, by the way), and the people at Ed Voyles Kia of Chamblee were extremely helpful, professional, and friendly. I will definitely go back to them with any maintenance or problems I have and will highly recommend them to friends and family. Thanks, guys...and the nice lady in the office, too! More
Joe was really friendly and assisted me with my broken tail lights, oil change, and tire pressure light issues. Im new to the Atlanta area, and this is now my favorite dealership to go to! tail lights, oil change, and tire pressure light issues. Im new to the Atlanta area, and this is now my favorite dealership to go to! More
I went on line searching for a Kia in my area. The type of vehicle I wanted was not close to my home. I found what I wanted and proceeded to apply on line. I received a reply from a Lanny Lee at Ed Voyles of vehicle I wanted was not close to my home. I found what I wanted and proceeded to apply on line. I received a reply from a Lanny Lee at Ed Voyles Kia of Chamblee right away. I was invited down to pick out the exact vehicle; personally driven to an overflow lot to choose. I then drove my car of choice back to the dealer and began the paperwork process. Every, single Ed Voyles employee approached my husband and I to assist us however they could, even if it was just a welcome to the dealership. We received the best treatment I can say we have received in a long time, and we've purchased over 10 cars in several states. We will always return for our new cars as well as tell everyone where to go, even if a Kia is not what they are considering. Lanny Lee became a friend of ours that night, as well as many others on staff. The General Manager, David Booth has surrounded himself with employees who are truly customer focused, and should be proud of the reputation they are earning! More
I located the vehicle on the internet and read about it before going to the dealership. When I arrived there, was approached by the salesman, Jerome Pardue who very politely led me directly to the vehicle. before going to the dealership. When I arrived there, was approached by the salesman, Jerome Pardue who very politely led me directly to the vehicle.We sat inside the vehicle as he patiently listened to my story as to why I was in search of "that" vehicle. He explained to me all the details about the vehicle and offered a test drive. As I drove it he continued to explain the vehicle functions and the incentives offered with the vehicle.I did not feel pressured at all but very comfortable discussing the business aspect with Mr Pardue. I told him what I wanted and he worked to get it for me. Not only do I have a lovely vehicle but comfortable with payments which were not a hassle getting. A very smooth transition for me. Mr Pardue have even made a courtesy call to me to make sure I am comfortable with the car and offered me to call him if any issues. That's service. More
James and Terry were great! Very patient and made sure we walked away with what we came in for. very satisfied, great dealership! we took our time and looked over all of our options. James and Terry made the walked away with what we came in for. very satisfied, great dealership! we took our time and looked over all of our options. James and Terry made the car buying experience easy and exciting. More
My experience was truly a WOW!!!!!! ATTENTIVE AND CARING FROM BEGINING TO END. WORKED ON MY LOAN AS IF I WAS THE ONLY CUSTOMER IN THE BUILDING. PROCESS WAS SEEMLY AND UNDERSTANDABLE. YOU SOMETIME THINK TH FROM BEGINING TO END. WORKED ON MY LOAN AS IF I WAS THE ONLY CUSTOMER IN THE BUILDING. PROCESS WAS SEEMLY AND UNDERSTANDABLE. YOU SOMETIME THINK THAT YOU THE ONLY ONE BEING TREATED LIKE THIS. AS I LOOKED AROUND I NOTICED EVERYONE BEING TREATED THE SAME. ED VOYLES WILL ALWAYS BE REMEMBER FOR ITS CUSTOMER SERVICE. More
My overall experience at Kia was great I purchased a New Optima My saleslady Robin was great she was honest very great spirit she was in training I actually thought she was just saying that because I was Optima My saleslady Robin was great she was honest very great spirit she was in training I actually thought she was just saying that because I was looking for my first new car at the ripe age of 41 but the more she talked and ran in and out for the correct answer I knew she was telling the truth and she gave me the deal I wanted very good interaction with Terry and Taurus. I will definitely refer my friends. And Kia forgive my Lack of punctuation. More