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Ed Voyles Kia

Smyrna, GA

4.1
577 Reviews

2145 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 577 reviews

June 21, 2012

I was so disgusted with the car buying process and was actually on my way home (following my husband in the other car) when he turns off and goes to Ed Voyles. I was furious, because I was so done with th More

by sallyleegersten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 11, 2012 -

Ed Voyles Kia responded

I am very pleased to see your feedback. We always try to make the car buying experience positive for all parties involved. I am very happy that we were able to turn your experience into a positive one. Thank you for your feedback and we look forward to working with you in the future. Sincerely Jeff Elliott General Manager Ed Voyles Kia

June 12, 2012

AB made our car buying experience enjoyable. How ofter can you say that about a dealership? He bent over backwards to answer every question and we totally had more questions than the average car buyer. More

by mandak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 11, 2012 -

Ed Voyles Kia responded

Thank you for the feedback. I am glad we were able to provide you with a positive car buying experience. We look forward to being the dealership you return to when you are ready to purchase again. Sincerely Jeff Elliott General Manager Ed Voyles Kia

June 10, 2012

What a great team to work with ! They were all very patient with my as I made my decision. They gave me several options to fit with my lifestyle and budget. Could not have been happier with the servi More

by jacksondawn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Azran
Jul 11, 2012 -

Ed Voyles Kia responded

Thanks for the feedback. This is just what we like to see and hear. We always strive to fit every need including lifestyle and budget. Sincerely Jeff Elliott General Manager Ed Voyles Kia

May 19, 2012

AB was the first person to introduce himself when I was in the showroom. I was in looking for an Optima SX Turbo, Premium Touring pkg w/ UVO system, Titanium Metal. He took the time to show me inventory More

by mmt1272
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 11, 2012 -

Ed Voyles Kia responded

Thank you for this very positive feedback. Paying attention to detail is critical in serving our customers. As you said establishing trust and rapport with our customers is essential for positive interaction. I am very pleased that you are happy with your car buying experience and we look forward to working with you in the future. Sincerely Jeff Elliott General Manager Ed Voyles Kia

May 19, 2012

As a member of Costco's Auto Program we were given Glenn Stevenson as our sales associate at Ed Voyles Kia in Smyrna, Georgia. Glenn was very helpful and curteous. We were very pleased with our car buying More

by MVoight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Stevenson
Jul 11, 2012 -

Ed Voyles Kia responded

I am so glad to hear about your recent car buying experience at Ed Voyles Kia. I especially like to hear about the rapport our staff establishes with our customers from all walks of life. It is important to meet each customer's wants and needs when it comes to the car buying experience. We look forward to serving your needs in the future. Sincerely Jeff Elliott General Manager Ed Voyles Kia

May 15, 2012

Travis was very professional and helpful. I have a challenging situation, but Travis has accepted the challenge and I look forward to purchasing a Kia as my next vehicle. More

by elisha1913
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Mitchell
May 16, 2012 -

Ed Voyles Kia responded

Thank you so much for your review. We know Travis will do his best to help you and we look forward to purchasing your next Kia vehicle as well. Thank you, Jeff Elliott General Manager Ed Voyles Kia

April 28, 2012

AB is extremely kind and gentle. With him, I felt that I was with a friend. He helped me with so much! I wonder what I would've done without his help. Highly recommend Mr. AB Chad. He helped me with my ques More

by Natabity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 28, 2012 -

Ed Voyles Kia responded

We are so pleased you had a great experience with AB and Ed Voyles Kia. We strive for this satisfaction everyday. We look forward to working with you in the future. Sincerely Jeff Elliott General Manager Ed Voyles Kia

April 16, 2012

We visited Ed Voyles Kia on Saturday. We were very pleased with our sales rep Tony. He was fantastic and no hassle. We were quite surprised that we were able to pick up the car on the same day. Not More

by margen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Woodruff
Apr 18, 2012 -

Ed Voyles Kia responded

Thank you so much for the wonderful review. We aim to please and look for this type of experience on a daily basis. We look forward to working with you in the future. Sincerely Jeff Elliott General Manager Ed Voyles Kia

April 13, 2012

Travis takes the old time stigma out of the "CAR SALESMAN". Travis is knowledgable, articulate and eager to please his customer. From first contact I could tell that Travis was sincere and was som More

by ed283
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Mitchell, Larry, Larry Hayden
Apr 18, 2012 -

Ed Voyles Kia responded

Thank you for an wonderful review. We are pleased that Travis helped you find the vehicle you were looking for and offered you an excellent experience. We look forward to working with you in the future. Sincerely Jeff Elliott General Manger Ed Voyles Kia

April 05, 2012

Our experience was very pleasant. AB was our new car sales advisor and he was very helpful with the whole experience of buying our first Kia. He really listened to our wants and needs; and went to grea More

by ebachman3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 18, 2012 -

Ed Voyles Kia responded

Thank you for an excellent review. We are pleased that you had a great experience here at Ed Voyles Kia. AB is great at listening to wants and needs and helping customers to find the right vehicle for them. This is the type of service that we aim for everyday. We are pleased you had a pleasant experience and we look forward to working with you in the future. Sincerely Jeff Elliott General Manager Ed Voyles Kia