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Ed Voyles Kia

Smyrna, GA

4.1
581 Reviews

2145 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 581 reviews

July 09, 2012

Enjoyed working with AB. I bothered him for months waiting for the new 2013 Optima SXL to come out. He patiently kept me appraised of the situation. Great job! More

by KoryW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kory Wolf
Jul 11, 2012 -

Ed Voyles Kia responded

Always pleased to hear from our customers. Whether you are ready to buy now or later, we listen to you. We follow up with our customers to make sure we meet their needs. Look forward to doing business with you in the future. Sincerely Jeff Elliott General Manager Ed Voyles Kia

July 02, 2012

Daryl was patient, understanding, and really made me feel comfortable buying our first new car ever as a family. I felt like he was really trying to get me the best deal possible. More

by sawhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl Hudson, Tahir Ilyas
Jul 11, 2012 -

Ed Voyles Kia responded

Thanks for letting us know about your recent buying experience at Ed Voyles Kia. We are very happy that we were able to assist you with your "first new car ever as a family"! Sincerely Jeff Elliott General Manager Ed Voyles Kia

June 30, 2012

Chad was very helpful and made us feel he was listening to our needs. He gave us options but didn't push them on us like we have experienced at other dealers. He answered all our questions and gave us inf More

by Sammy86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AB Chad
Jul 11, 2012 -

Ed Voyles Kia responded

Thank you for the positive feedback. We always want the customer to be fully informed about options available without pressuring the customer. We look forward to working with you in the future. Sincerely Jeff Elliott General Manager Ed Voyles Kia

June 26, 2012

Outstanding Service! My previous experiences in other dealerships were always that they were trying to sell me a car no matter what, without considering my needs or additional requirements. AB did an exc More

by freddyrivas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy Rivas
Jul 11, 2012 -

Ed Voyles Kia responded

Thank you for your recent visit to our dealership and leaving this feedback. We strive to keep the customer's needs and priorities in the front of our mind. We look forward to working with you in the future. Sincerely Jeff Elliott General Manager Ed Voyles Kia

June 21, 2012

I was so disgusted with the car buying process and was actually on my way home (following my husband in the other car) when he turns off and goes to Ed Voyles. I was furious, because I was so done with th More

by sallyleegersten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 11, 2012 -

Ed Voyles Kia responded

I am very pleased to see your feedback. We always try to make the car buying experience positive for all parties involved. I am very happy that we were able to turn your experience into a positive one. Thank you for your feedback and we look forward to working with you in the future. Sincerely Jeff Elliott General Manager Ed Voyles Kia

June 12, 2012

AB made our car buying experience enjoyable. How ofter can you say that about a dealership? He bent over backwards to answer every question and we totally had more questions than the average car buyer. More

by mandak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 11, 2012 -

Ed Voyles Kia responded

Thank you for the feedback. I am glad we were able to provide you with a positive car buying experience. We look forward to being the dealership you return to when you are ready to purchase again. Sincerely Jeff Elliott General Manager Ed Voyles Kia

June 10, 2012

What a great team to work with ! They were all very patient with my as I made my decision. They gave me several options to fit with my lifestyle and budget. Could not have been happier with the servi More

by jacksondawn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Azran
Jul 11, 2012 -

Ed Voyles Kia responded

Thanks for the feedback. This is just what we like to see and hear. We always strive to fit every need including lifestyle and budget. Sincerely Jeff Elliott General Manager Ed Voyles Kia

May 19, 2012

AB was the first person to introduce himself when I was in the showroom. I was in looking for an Optima SX Turbo, Premium Touring pkg w/ UVO system, Titanium Metal. He took the time to show me inventory More

by mmt1272
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 11, 2012 -

Ed Voyles Kia responded

Thank you for this very positive feedback. Paying attention to detail is critical in serving our customers. As you said establishing trust and rapport with our customers is essential for positive interaction. I am very pleased that you are happy with your car buying experience and we look forward to working with you in the future. Sincerely Jeff Elliott General Manager Ed Voyles Kia

May 19, 2012

As a member of Costco's Auto Program we were given Glenn Stevenson as our sales associate at Ed Voyles Kia in Smyrna, Georgia. Glenn was very helpful and curteous. We were very pleased with our car buying More

by MVoight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Stevenson
Jul 11, 2012 -

Ed Voyles Kia responded

I am so glad to hear about your recent car buying experience at Ed Voyles Kia. I especially like to hear about the rapport our staff establishes with our customers from all walks of life. It is important to meet each customer's wants and needs when it comes to the car buying experience. We look forward to serving your needs in the future. Sincerely Jeff Elliott General Manager Ed Voyles Kia

May 15, 2012

Travis was very professional and helpful. I have a challenging situation, but Travis has accepted the challenge and I look forward to purchasing a Kia as my next vehicle. More

by elisha1913
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Mitchell
May 16, 2012 -

Ed Voyles Kia responded

Thank you so much for your review. We know Travis will do his best to help you and we look forward to purchasing your next Kia vehicle as well. Thank you, Jeff Elliott General Manager Ed Voyles Kia

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