Ed Voyles Kia

Fantastic Customer Service for a non-KIA issue! My 2013 KIA Sorrento presented with a weird symptom last night. The running lights and tail lights on the left side would not turn off and stayed on My 2013 KIA Sorrento presented with a weird symptom last night. The running lights and tail lights on the left side would not turn off and stayed on all night. At least it started this morning and I was able to take it to Ed Voyles KIA for repair. Since I didn't have an appointment they would have to work me in and I knew I might be there most of the morning, but such is life. I had only finished one cup of coffee when the service writer asked me if I had added any aftermarket items to the KIA. I couldn't think of anything like a radio, speakers, GPS or etc. that had been added so the answer was no. He said the service department had discovered a non factory wire and a fuse attached to the battery. I was really intrigued and a bit suspicious of what this might be. I followed him to the service area and talked with the technician who was not sure what it was for either. Another technician came over and asked it I had added a trailer package which I remembered we had done two years ago. He said that the V6 came with the towing module but that it had to be added on the 4 cylinder which I have. That was the culprit! It had nothing to do with KIA at all and boy did I feel foolish. They were very nice and buttoned the front back up and sent me on my way to see my trailer guy. No charge! Fantastic guys! I'll continue to go back from now on. Thanks again. Five stars guys, keep up the great customer service. More

Greatest Experience Ever!!! This is our 4th car that we've purchased with Glen and we love his professionalism. If you need a car Glenn's the man. Thanks Glenn The Fultons This is our 4th car that we've purchased with Glen and we love his professionalism. If you need a car Glenn's the man. Thanks Glenn The Fultons More

I have purchased to Kia Optima from this particular location I have worked with Glenn Stevenson on both of my purchases over the past 3 years, the service is extraordinary at this location. I would recommend n I have worked with Glenn Stevenson on both of my purchases over the past 3 years, the service is extraordinary at this location. I would recommend not only this location but the sales man Glenn Stevenson to all my friends and family. I have always been a Honda owner, but after my first Kia Optima purchase and working with Glenn I found my self going right back to him when it was time for an upgrade. They will not let you down! More

Great experience and fair price We bought 3 cars from this dealer, and the experience was very satisfied. Price was fair on all 3 purchases. Glenn was very knowledgeable and helpf We bought 3 cars from this dealer, and the experience was very satisfied. Price was fair on all 3 purchases. Glenn was very knowledgeable and helpful with our purchase. We will definitely deal with him again. More

Satisfied Customers My husband and I just bought our second Optima from Ed Voyles Kia. Glenn Stevenson assisted us both times, and we could not be more pleased. Glenn was My husband and I just bought our second Optima from Ed Voyles Kia. Glenn Stevenson assisted us both times, and we could not be more pleased. Glenn was always patient and helpful, and he never pressured us. We highly recommend him to anyone looking for a new car. We also appreciated Andy in the finance department; he was personable and immediately put us at ease. We plan to have our new Optima for a while, but Glenn will be the person we call the next time we need a car. More

Car Buying the Way It Should Be My car purchase from Ed Voyles was an entirely positive experience. I felt as if the staff truly cared for me and I felt that the deal I got was more My car purchase from Ed Voyles was an entirely positive experience. I felt as if the staff truly cared for me and I felt that the deal I got was more than fair. Glenn Stevenson did a thorough job ascertaining my desires and putting me in a vehicle that met my needs. I highly recommend both the dealer and the salesperson. First class! More

Amazing Experience I was having a hard time finding a car that I liked and that was also in my price range. We started speaking with Glenn Stevenson, and he made the exp I was having a hard time finding a car that I liked and that was also in my price range. We started speaking with Glenn Stevenson, and he made the experience so much better for me! Highly recommend him and this place of business! I'm still in love with my 2015 Kia Optima! More

Amazing! The customer service is really amazing at this Kia dealership! Glenn S is awesome! The whole staff is friendly and knowledgeable! The car is great. The customer service is really amazing at this Kia dealership! Glenn S is awesome! The whole staff is friendly and knowledgeable! The car is great. We love it. Thank you, Kia!! More

THE BEST The best car buying experience! One phone call and they had everything exactly how I wanted and Glenn is the best car sales man I've ever dealt with! The best car buying experience! One phone call and they had everything exactly how I wanted and Glenn is the best car sales man I've ever dealt with! I will def. recommend the dealership and Glenn! More

Happy Person! I had a great visit and experience with the dealership..With the help and patience of Shannon I left a very satisfied customer,,Traded in my 2011 Ali I had a great visit and experience with the dealership..With the help and patience of Shannon I left a very satisfied customer,,Traded in my 2011 Alien Soul for a new 2015 Soul (Mocha) I would recommend asking for Shannon when looking for a new Kia. More