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Ed Voyles Kia
Smyrna, GA
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Excellent Customer Service I am a stickler for good Customer Service, having trained CS Managers for over 25 years. It speaks volumes, and when I experience it good or bad, I in I am a stickler for good Customer Service, having trained CS Managers for over 25 years. It speaks volumes, and when I experience it good or bad, I inform the establishment. You all have a gem of an employee in Mr. Arnold Harper; he was patient, professional and courteous-without the pressure sell. I know what I want, and no one can coerce me, so thank you for such a pleasant experience!! More
Outstanding service. I enjoyed my visit to your dealership. Your service was outstanding , and above all your price was fair for my new vehicle, and the trade-in price on I enjoyed my visit to your dealership. Your service was outstanding , and above all your price was fair for my new vehicle, and the trade-in price on my vehicle was right in line with Edmonds . com listing. Mani Kimball More
Awesome experience Ted Clyatt Got us the car that we had been searching for. He made the experience easy and overall quick. Super friendly and willing to worth with you Ted Clyatt Got us the car that we had been searching for. He made the experience easy and overall quick. Super friendly and willing to worth with you rather than being pushy. I would recommend Ted to friends and family! More
Great Experience Purchasing My First New Car After a sour buying experience on a used Jeep, I looked to purchase a new Kia Optima SX Turbo. The buying experience was fairly straight-forward. We n After a sour buying experience on a used Jeep, I looked to purchase a new Kia Optima SX Turbo. The buying experience was fairly straight-forward. We negotiated back and forth on financing, rates, promotions, etc. In the end, I was happy with the offer I received and I'm in a brand new vehicle with a warranty that can't be beaten. Ted was very helpful and friendly through this process. More
great personel Just got home with our new Kia Sorento. Chris Jackson was a very knowledgeable of his product and down to earth. Not a pushy salesman. Thanks. The sal Just got home with our new Kia Sorento. Chris Jackson was a very knowledgeable of his product and down to earth. Not a pushy salesman. Thanks. The sales manager was very helpful. I was very impressed with the dealership. Over all one of my better car buying experiences. Good work. I felt at home. More
A waste of time. Beware !!! The managers here are the biggest LIARS. Prior to coming to this dealership, I called on Saturday April 1, 2016 to ascertain if they had th Beware !!! The managers here are the biggest LIARS. Prior to coming to this dealership, I called on Saturday April 1, 2016 to ascertain if they had the car I was looking for. I spoke to the manager in Ed Voyles Hyundai. He informed me they did. I drove 40 minutes in traffic and arrived 90 minutes later. Two salesmen immeidately informed me they did not have the car and referred me to the Hyundai manager who I spoke to on the phone. He searched his database, then asked me to wait while he spoke to another manager. He came back and took me to the manager of Ed Voyles Kia. This manager initially told me had (2) of the vehicles I was looking for but could not show me one. Eventually he claimed he did not have it in stock but could get it. He wrote up a quote for the vehicle I was interested in. I went to another dealership to see if I could beat their quote and was told by their manager this particular car was no where to be found anywhere in the USA.. I called the manager back at Ed Voyles Kia and told him I what I learned. His response was "there are still a few of them out there" but could not tell me where. He then said, he made a mistake on my quote and the price is actually higher. This was to discourage me further. Which it did.. I told him I thought he was "full of it". He then said he did not want to talk to me anymore and hung up. Be prepared to deal with LIARS who will waste your time at Ed Voyles Hyundai and Kia. More
Excellent Service Ed Voyles Hundai and especially Jessica McBride were exceptional in the purchase of my 2014 Kia Soul. They even replaced my battery when it went dead Ed Voyles Hundai and especially Jessica McBride were exceptional in the purchase of my 2014 Kia Soul. They even replaced my battery when it went dead a week later. I would recommend them to anyone looking for a new or used Kia! More
Jeff Braun is the best car salesman out there ! Jeff not only has a great sense of humor and makes car buying fun, he is very experienced, completely knowledgeable and he's HONEST! And that's big fo Jeff not only has a great sense of humor and makes car buying fun, he is very experienced, completely knowledgeable and he's HONEST! And that's big for women who are looking to purchase a car. He's honest, straight-forward and has an answer for all of your questions. More
Unethical and do not perform the services they say they do. I"m only putting 1 star because there isn't even an option for zero! They lied and stated they performed service I came for, but they did not, and I I"m only putting 1 star because there isn't even an option for zero! They lied and stated they performed service I came for, but they did not, and I have to have it fixed at another dealership. DO NOT COME HERE FOR SERVICE. More
GREAT PLACE TO BUY A CAR! RECENTLY BOUGHT A NEW KIA SOUL FROM ED VOYLES KIA. WHAT IS USUALLY AN EXPERIENCE LIKE "GOING TO A DENTIST" , THE EXPERIENCE WITH THE ED VOYLES TEAM RECENTLY BOUGHT A NEW KIA SOUL FROM ED VOYLES KIA. WHAT IS USUALLY AN EXPERIENCE LIKE "GOING TO A DENTIST" , THE EXPERIENCE WITH THE ED VOYLES TEAM WAS WONDERFUL! MONET JACKSON WAS OUR MAIN SALES REP AND SHE WAS MARVELOUS. WARM, KNOWLEDGEABLE, NOT PUSHY, PATIENT, CONFIDENT. SHE WAS SUPPORTED BY THE SALES MGR, MR. ERWIN, WHO WAS THE BEST AS WELL. WOULD RECOMMEND THEM HIGHLY FOR ANYONE LOOKING FOR A KIA. THANX TO ALL. KEN UNKER More