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Ed Voyles Kia
Smyrna, GA
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Excellent Service I will take my Kia into Ed Voyles for service. They are wonderful. However, I will never buy or lease a car from this dealership. They have 0 integ I will take my Kia into Ed Voyles for service. They are wonderful. However, I will never buy or lease a car from this dealership. They have 0 integrity. More
Very professional service . Our experience with Ed Voyles dealership was very professional . The minute we walked in there, we were greeted with a sales mgr. and immediately int Our experience with Ed Voyles dealership was very professional . The minute we walked in there, we were greeted with a sales mgr. and immediately introduced us to someone who could help us . They were very knowledgeable and very patient with us as they proceeded to explain all of the bells and whistles of the car we were looking at . Needless to say, we only started looking for a car and had no idea what we were looking for when we saw the car that my husband fell in love with , and decided to go ahead and make the purchase and not wait any longer . the sales manager Robert Batiste was very professional and very courteous in assisting us with the purchase. We are very excited to have made a purchase and look forward to going back to Ed Voyles the next time we are in the market for another car. Thank you for your help, Tim and Maria Ridgeway More
Engine Recall Work My car was recently leaking fuel due to a fuel pump and fuel line. It was a result of the engine work not being done properly. My engine was replaced My car was recently leaking fuel due to a fuel pump and fuel line. It was a result of the engine work not being done properly. My engine was replaced in Aug. 2017 due to the engine recall. Per the diagnostic of a shop, my car was close to catching on fire. I'm dissatisfied with how the work was done that caused my inconveince and how it not only risked my life and others. A free oil change was approved based on me asking for some restitution for this issue. I have yet to hear from corporate on a resolution. More
Good experience buying new car I had already made up my mind based on my own research to get a Sorento. Wesley Ford was very helpful in pointing out a good choice that met my param I had already made up my mind based on my own research to get a Sorento. Wesley Ford was very helpful in pointing out a good choice that met my parameters, and was helpful in explaining and showing how the options work. Everyone there is pleasant and good-natured and no pressure. I mention in particular the people I spoke with, Wesley Ford, and sales manager Robert Baptiste, and Finance person Lynn. I came away very happy with my purchase, and it drives great. I haven't been in for service yet (just bought the car), so can't rate that yet. More
Excellent service purchasing my vehicle Roxie (my sale so person) provided me ithe nformation and options I needed. She was attentive and cordial. . Mr. Baptiste (Store Manage) was persona Roxie (my sale so person) provided me ithe nformation and options I needed. She was attentive and cordial. . Mr. Baptiste (Store Manage) was personable , engaging and efficient assisting with my concerns and purchase.. I will happily and without hesitation send family and friends to this dealership to purchase a car without. Kathy eased my discomfort when signing the paperwork and I elected an extended coverage for the new car because she told me my options More
Dylan Dylan went out of his way to find a quality used car for my daughter after and advertising miss print brought her in . He was very set on the car i Dylan went out of his way to find a quality used car for my daughter after and advertising miss print brought her in . He was very set on the car in the ad as I was for her and became very upset emotionally when it wasn't available at the price printed. Dylan took it upon himself to make the situation right and spent Dylan took it on himself to make the situation right and spent extra personal time contacting pacifiers to find her a similar car in her price range . He made her very happy and has a customer for life ! He is an incredible asset to your company and I hope you reward him in the future and do whatever your must to keep him as the amazing representative he is for your company ! Sincerely , Dave Young More
Speechless I came the Kia dealership to trade in my old car for another car. The moment I walk in; Robert treat me like a queen. I thought I was just going to ge I came the Kia dealership to trade in my old car for another car. The moment I walk in; Robert treat me like a queen. I thought I was just going to get a older car, but no. I was able to get a band new car! I never own a up to date car before. I just brought a 2018 Kia Fronte LX. I was just overjoyed. Robert and his team are so nice and kind to me. If I could; I would give him 5 stars times 100 for this review. He went up and beyond to give me this car. Words cannot do him justice of how much I appreciate what he has done for me. I will tell everyone I know about this. I love my new car.😆😍😁 More
MIXED REVIEWS I have purchased 2 Kia's from them and I must say though I love their cars I think they lowball women as most salesmen do. I went from a soul to an op I have purchased 2 Kia's from them and I must say though I love their cars I think they lowball women as most salesmen do. I went from a soul to an optima and when I had my soul my credit was worse then when I got my optima and I had a down payment I am paying almost $600 a month and I have a perfect driving record and moderate credit. But I plan on refinancing or trading it in for something more reasonable I'm a college student on minimum wage salary so needless to say this is killing my pockets and getting service takes a whole day so clear your schedule for an oil change because you'll literally be there from 8am-8pm not to mention they are known to lose your car during the process. My car has been lost/misplaced twice and they don't review your account so if your on a service plan that provides you free services you have to tell them or they will charge you for the services without checking the acct. Other then that their cars are great I love my optima I love talking to the customer service department via phone they are very professional but I hate paying this high monthly bill. More
Great Experience! Robert's the man! Love my 2016 Sorento! Robert and team took great care of me from start to finish. Robert is definitely a Super Star great personality and very knowled Love my 2016 Sorento! Robert and team took great care of me from start to finish. Robert is definitely a Super Star great personality and very knowledgeable! WI'll go back next time I'm in the market for an upgrade. More
Refreshing, no pressure approach. Not my "first rodeo" by a long shot and not even my first Kia, so I was not excited to engage in the usual sales gamesmanship. The atmosphere at Ed V Not my "first rodeo" by a long shot and not even my first Kia, so I was not excited to engage in the usual sales gamesmanship. The atmosphere at Ed Voyles Kia is unlike any other in recent memory and puts you at ease. Their approach was completely professional in allowing us to come together and reach a mutually agreeable price, without the usual back and forth posturing. Everyone involved made me feel comfortable and well taken care of and I feel like I have found a new home here for all of my new Kia's future needs. Kudos to all: Robert Baptiste, Doug Harms, Lynn Ossie, Jaldrin Rodriguez and the star salesman who started it all, Brandon Shepherd. Keep the popcorn hot -- you never know when I'll be dropping by or sending a referral or two. More