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Ed Voyles Kia
Smyrna, GA
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Oil Change Very friendly and knowledgeable. Always kept me updated on the progress. Reasonable pricing. I appreciate the excellent customer service during the Very friendly and knowledgeable. Always kept me updated on the progress. Reasonable pricing. I appreciate the excellent customer service during the whole time I was buying a car. More
my experience My service advisor was great. She went over my estimated charges before but did not at the end. The reason I rated customer service low was not becau My service advisor was great. She went over my estimated charges before but did not at the end. The reason I rated customer service low was not because of Lisa. Lisa's customer service was very good and professional. The reason I rated it low was because of the dealership itself. My appointment was on a Saturday and was informed they only do shuttle service M-F. My request was to go to the battery to hang out while my car was being services. The battery is only 1.5 miles from the dealer and was on a non Braves game day. More
No follow through Day after car was serviced check engine light came on. Called service person she said she would check on it. Did not call me back Day after car was serviced check engine light came on. Called service person she said she would check on it. Did not call me back More
Car maintenance The process was easy and streamlined; checked in immediately and work performed as desired. Technician explained some up coming repairs and pricing. The process was easy and streamlined; checked in immediately and work performed as desired. Technician explained some up coming repairs and pricing. I recommend using Ed Voyles Kia if you need service. More
Excellent service experience from Lisa I go to Ed Voyles Kia all the way from downtown atlanta because they've always given me great service. Most recently Lisa went above and beyond my exp I go to Ed Voyles Kia all the way from downtown atlanta because they've always given me great service. Most recently Lisa went above and beyond my expectations to make sure that I was satisfied and that I had a vehicle to drive for a very important holiday. Thank you Lisa and service staff for always treating me great. More
Oil Change Easy appointment! Staff was friendly and even though I came in for an oil change they were able to warn me about my tire's thread showing. If they had Easy appointment! Staff was friendly and even though I came in for an oil change they were able to warn me about my tire's thread showing. If they hadn't caught it I could have easily had a blow out! More
Good and Professional Service Came to get the oil changed in my Optima and ended up buying a second vehicle from them. Superior service from Tia and Robert. Wanted a second vehic Came to get the oil changed in my Optima and ended up buying a second vehicle from them. Superior service from Tia and Robert. Wanted a second vehicle but other dealerships did not seem as knowledgable and were unwilling to work with me. I left as a satisfied customer. More
Great Experience I had a wonderful experience at the Ed Voyles dealership! From start to finish, it was a very smooth process. All employees were incredibly helpful an I had a wonderful experience at the Ed Voyles dealership! From start to finish, it was a very smooth process. All employees were incredibly helpful and pleasant. More
Best experience Robert Baptiste, Tia Mack, and David Truesdale were all absolutely wonderful to work with. All understood the situation in getting a car for my daught Robert Baptiste, Tia Mack, and David Truesdale were all absolutely wonderful to work with. All understood the situation in getting a car for my daughter. They took the time and reviewed all options. She walked out with an amazing car that I will feel secure in knowing she and my granddaughter will be taken care of. Wonderful experience!!! More
Awesome!!! Lisa service rep was totally Awesome!! I got my car washed ! I didn’t request it👏🏽👏🏽👏🏽👏ㇿ Lisa service rep was totally Awesome!! I got my car washed ! I didn’t request it👏🏽👏🏽👏🏽👏🏽 I hadn’t visited Ed Voyles Service because my favorite service advisor wasn’t there any more but I found a new Favorite ! Lisa your the BEST! More