Ed Voyles Kia

Scared2018 Lisa King provided excellent customer service. She went above any standard customer service I have dealt with before at this location to keep me infor Lisa King provided excellent customer service. She went above any standard customer service I have dealt with before at this location to keep me informed of my car's repairs. Was very proactive in getting answers to my questions so that I could understand the damage to my car. I would highly recommend anyone having to visit this Kia location for repairs to ask for Lisa. Great personality. Made you laugh when you felt like crying. Thanks to Zyrus in the shop for being so knowledgeable and understanding of all of my questions and being so patient. Thumbs up for Lisa and Zyrus!!!!!!!! More

Always a great experience at Kia Made an appointment for an oil change & tire rotation. Always greeted with a smile, very prompt & curtious. The wait is around an hour which is norma Made an appointment for an oil change & tire rotation. Always greeted with a smile, very prompt & curtious. The wait is around an hour which is normal. More

Great Service Mike Swain and team provided excellent customer service. He kept me informed on what my timetable would be to finish the work, They also provided shut Mike Swain and team provided excellent customer service. He kept me informed on what my timetable would be to finish the work, They also provided shuttle transportation to and from work. More

My Service Advisor Mike Swain, is brilliant and honest. It is impressive and unique to find a dealership that provides excellent customer service. My Service Advisor Mike Swain provides me with clear, simpl It is impressive and unique to find a dealership that provides excellent customer service. My Service Advisor Mike Swain provides me with clear, simple, and fast service every time. He has the ability to keep me informed on what mileage I should have work done, what my timetable would be to finish the work, and what I should expect to pay. His advice, and ability to deliver on the Ed Voyles brand service promise is incredible. He also has a delightful personality and sense of humor. He provides customer service that helps me and my wife have a dependable KIA car that will go the distance with safety. More

Ed Voyles Kia Review Tonya was so awesome and helpful! I needed a tire changed, and she was very friendly and courteous. The process was very straightforward and pleasant! Tonya was so awesome and helpful! I needed a tire changed, and she was very friendly and courteous. The process was very straightforward and pleasant! More

Kia Sorento recall service Appointment time was met. Lisa and tech did outstanding job finding tech recall that fixed our problem. will continue servicing my Kia here. Outsta Appointment time was met. Lisa and tech did outstanding job finding tech recall that fixed our problem. will continue servicing my Kia here. Outstanding service. More

Easy in an out SO It is a great place the only problem is the have the worst communication skills this was my second time f I r sevice an they did not recognize that SO It is a great place the only problem is the have the worst communication skills this was my second time f I r sevice an they did not recognize that I had a service contract that covered the next 5 years so sad that turn over is the main reason I'm sure this happens More

Maintenance Service turned into a Trade-In I just cannot say enough kind words about the service and respect I received on Saturday, July 14th at the Ed Voyles Kia Dealership on Cobb Parkway. I I just cannot say enough kind words about the service and respect I received on Saturday, July 14th at the Ed Voyles Kia Dealership on Cobb Parkway. I went in for my routine maintenance check and while looking through some paperwork for the service department, I was approached by Tony Thornton, whom I had spoken to one time before regarding a trade-in of my Kia Optima. While previously I was not interested thinking about it I decided to talk to them about it, making it known that I only wanted a Kia Sorento. While I waited Tia talked with me and made me feel so welcome which only helped me feel more comfortable while I waited. Long story short, 2.5 hours later I drove off the lot in a Brand New 2018 Kia Sorento still in shock and amazement at how smooth the process was and how friendly, courteous and respectful the entire staff was to me while I waited. David Truesdale was the best with the financing options and explained everything in such complete detail that I felt like a family member rather than a customer. I had purchased a new Kia Forte for my daughter in 2017 at Ed Voyles and with consistency, they treated her and I then exactly the way they treated me Saturday. Thank you Ed Voyles for giving me my smile and my early Birthday present - You guys are the best. More

Friendly, informative, and courteous We actually drive a little farther to go to Ed Voyles, Why because we are not left in the waiting room for hours wondering. The staff is friendly a We actually drive a little farther to go to Ed Voyles, Why because we are not left in the waiting room for hours wondering. The staff is friendly and really work well together. As long as we have our Kia we will drive the extra miles because the service team always goes the extra mile. Thank You More

Just satisfied I took my car in to have them install a clear applicant hood protector. They do good work in a timely manner. Little pricey though. I took my car in to have them install a clear applicant hood protector. They do good work in a timely manner. Little pricey though. More