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Ed Voyles Hyundai - Service Center
Marietta, GA
247 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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247 Reviews of Ed Voyles Hyundai - Service Center
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May 28, 2013
The Saturday before Memorial Day I had just finished having lunch with my sister. Upon driving away I notice the check engine light on my 2013 Sonata and since I was just up the road from ED VOYLES having lunch with my sister. Upon driving away I notice the check engine light on my 2013 Sonata and since I was just up the road from ED VOYLES I decided to stop at the service department to see if they would take a look. Unfortunately it was around 3:00 PM and they close at 4:00. The Service Advisor was Jim HANHAM and he was great! After explaining what I had noticed while driving the car he expressed that they close at 4:00 and was uncertain as to getting the car looked at before closing. However somehow he got it diagnosed and provided me a loaner car. He explained they would be closed on Sunday but would have the problem fixed by 3:00 pm on Memorial Day. I actually got a call from Jim on Memorial Day at 2:30 PM telling me that my car was ready for pickup. The whole experience was totally painless in light of it taking place over a holiday weekend. I highly recommend the service department at ED VOYLES HYUNDAI and Jim HANHAM specifically. More
by mellaw55
Employees Worked With
Jim Hanham
January 09, 2013
Professional and knowledgeable and always friendly, Andrea Maxwell is a asset to your dealership. I purchased my car in NJ and moved to Atlanta six months ago. When I needed a repair right before a sch Andrea Maxwell is a asset to your dealership. I purchased my car in NJ and moved to Atlanta six months ago. When I needed a repair right before a scheduled vacation last October, Andrea took care of everything for me, working with the car rental agency and my insurance company every step of the way. I am very happy with the service from your dealership. More
by Jcooperman
Employees Worked With
Andrea Maxwell, Andrea Maxwell
October 04, 2012
I received the best service that I have ever received from a car dealership. The General Manager at Ed Voyles Hyundai in Marietta, GA went over and beyond to provide excellent customer service and resolv from a car dealership. The General Manager at Ed Voyles Hyundai in Marietta, GA went over and beyond to provide excellent customer service and resolve my issue! I would recommend Ed Voyles Hyundai to any person who is interested in purchasing a vehicle!!! More
by Corpnupe85
Employees Worked With
Conley Langford, Rashid Ali, Dewayne Brewer, Andrea Maxwell
July 15, 2012
I overall satisfied with my salesman and his efforts to meet my pricing goals. I would recommend Shannon and this dealership to my friends and family. meet my pricing goals. I would recommend Shannon and this dealership to my friends and family. More
by monster45
Employees Worked With
Shannon Ballard
June 14, 2011
I went in to have my transmission checked (2005 Sonata 70k). Brett told me he will place the car on a machine to find out what is wrong. He took forever to get back to me. I had to call several times to 70k). Brett told me he will place the car on a machine to find out what is wrong. He took forever to get back to me. I had to call several times to find out what was wrong. When I finally spoke to Brett he said I needed a new transmission and it would cost $2300.00. Really? Well, I proceeded to ask what is wrong with the transmission and he started ramble off some mechanic BS….. The whole time my brother was on the line (which works on cars)....my brother finally chimed in and called his bluff. My brother told him he need to find out what is actually wrong with the transmission before he say a new one is needed. I know the dealership game...tell the dumb young lady that she need a new this and that so we can fix the minor problem and resale the transmission and also get money for the new one plus labor. So, I guess it’s true mechanics do try to get over on woman. My advice fellow ladies…… HAVE A KNOWLEDGABLE PERSON WITH YOU WHEN TAKING YOUR CAR IN FOR MAJOR SERVICE! More
by danijones07
Employees Worked With
Brett
May 17, 2011
When first sending the vehicle to EdVoyles Hyundia Kia they were unable to get the vehicle to duplicate the problem, however, they stuck with it and didn't just start repairing random parts to see if it w they were unable to get the vehicle to duplicate the problem, however, they stuck with it and didn't just start repairing random parts to see if it worked. They took their time to find the correct solution! We have not had any further problems with what they corrected. More
by itsallgood9486
Employees Worked With
Brett
April 05, 2011
I bought a new Genesis at Ed Voyles Hyundai in January, 2009. The sales experience was fine and the service has been fantastic! Rob Stover has been great to work with, and the Service Manager (sorry, don 2009. The sales experience was fine and the service has been fantastic! Rob Stover has been great to work with, and the Service Manager (sorry, don't recall his name offhand) fixed a warranty problem no questions asked. Could not be more pleased, and I also have a Lexus and a Mercedes. I get better service at Ed Voyles Hyundai than I get at my Lexus or Mercedes dealers for far less money. More
by buzz64
Employees Worked With
Rob Stover
