Ed Voyles Hyundai

We first looked for a new car about two years ago. We went to a Toyota dealer in a nearby town and the experience was horrible. They treated us like they wanted to make a sale but didn't care about our n went to a Toyota dealer in a nearby town and the experience was horrible. They treated us like they wanted to make a sale but didn't care about our needs. So initially I was extremely nervous when we pulled into the lot. The moment we pulled into the lot and got out of our car, Izzy, our sales person that day, welcomed us with a big smile and hello. From then on he made use feel comfortable. We proceeded to go inside and start talking business. During the whole process, Izzy was trying everything he could to make us comfortable and make us feel like he cared about our needs and how much we were willing to spend. He got to know us and we got to know him. He was extremely polite and helpful. After it was all said and done, I did not feel pressured or anxious. We ended up walking away with our brand new Hyundai Elantra Touring. I wanted to do the survey because Izzy needs to be recognized for his superior customer service and also recognizing the company for caring about their customers. Thank you for a great experience and we will definitely recommend this establishment to everyone we know. More

Izzy actually listened to my issue and my concerns with my last experience with my last Hyundai. Five months ago I purchased a Veloster form another Hyundai dealership and wasn't happy with the car only b my last experience with my last Hyundai. Five months ago I purchased a Veloster form another Hyundai dealership and wasn't happy with the car only because it was slow in its take off. I told Izzy that I had attempted with my last dealer to get a deal done on a Genesis Coupe. My last dealer didn't seem to want to make me a deal there attempts weren't serious and when I pushed back on it there was no attempt to counter then 1st offer. I also told Izzy that when the 1st 2013 Genesis coupes came out that my dealer called me and told me quote "it had my name on it" my dealer still didn't want to deal and never contacted me again. After telling Izzy all of this he told me to bring the Veloster in and he would work and see what he could do. At the end we got a deal done on the Coupe at a reasonable monthly rate and Izzy even made me feel good about the decision and this professional treatment slipped over to my dealings with finance. Thank you Izzy and Team im a happy customer!! More

Mr. Errol McLean, was very friendly and respectful. I know that sales can sometimes, be stressful, When your trying to make a living. But he didn't treat me like just another paycheck. know that sales can sometimes, be stressful, When your trying to make a living. But he didn't treat me like just another paycheck. More

From meeting the receptionist, to being introduced to the From meeting the receptionist, to being introduced to the Account representative, to working with the Sales Manager and closing with the Fiancial De From meeting the receptionist, to being introduced to the Account representative, to working with the Sales Manager and closing with the Fiancial Dept., it was a very easy and pleasurable process. I was able to complete the entire process within days and have confidence that if I need further assistance in any way, the entire team will be available. I left the facility in my new Elantra, not feeling like just a customer, but a preferred Client. More

Our overall experience was GREAT! Shannon Ballard was extremely helpful on answering our questions and concerns with regards to our new car purchase. He met us at the door upon arrival and worked with us extremely helpful on answering our questions and concerns with regards to our new car purchase. He met us at the door upon arrival and worked with us the entire time until we found the new vehicle that we wanted to purchase. He was very helpful in explaining the features on the new car before driving off of the lot with the new car. More