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Ed Voyles Hyundai
Marietta, GA
816 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 816 reviews
September 14, 2024
Avoid ! !! Car Returned, Damaged and Dirty after 3 mints at the shop. incompetent mechanics . Will never use them again ! !! Car Returned, Damaged and Dirty after 3 mints at the shop. incompetent mechanics . Will never use them again ! More
by Atanas.filchev
Employees Worked With
Mechanic
May 31, 2024
They will take advantage of you and lie to you every chance they get. They are condescending, manipulative, and hostile when caught in their lies. chance they get. They are condescending, manipulative, and hostile when caught in their lies. More
by cmessina
Employees Worked With
Edward Keith
February 26, 2024
Hyundai is aware their engines consume oil above their own specifications. There is a design flaw that they are aware of, but don't care enough about to fix. They will give you suggestions on how to run own specifications. There is a design flaw that they are aware of, but don't care enough about to fix. They will give you suggestions on how to run the car without oil to throw a rod in an attempt to get the engine covered by the 3rd party Warranty Solutions company the Ed Voyles sales people are incentivized to sell. I spent 3-4 months of going back and forth to the dealership for the Hyundai Oil Consumption test, paid out of pocket for everything (approximately $1500), Hyundai changed their internal process 2-3 times,which prolonged the testing and forced me to pay for unnecessary cleanings/tests, and be without a car for 6-7 days. Multiple back and forth conversations with Ed Voyles employees; Javonte Olds Service Writer, Victor Vilet Service Director, Nicholas Nguyen Service Writer, John Higham General Manager, Hyundai Motors of America, and Warranty Solutions, only to be told - sorry we think we know what the problem is and it's not covered under warranty. Sorry we tried, was the best I got. The final solution they gave me was to complain to HMA and hope the give me a "Good will option". They want me to pay $2800 to tear down the engine and then they are going to charge another $2800 to put the same faulty engine back in, if Warranty Solutions won't cover it. They think there may be an issue with the oil slinger rings on the pistons, but it will cost $2800 to check. The HMA engineers on the techline agreed the engine is consuming 1 qt every 535 miles which is unacceptable. Victor Vilet (Service Director) worked hard and helped facilitate the "hoop jumping" that HMA call thier Hyundai Oil Consumption Test. When speaking with the Brent Kleen General Sales Manager about options, he said we'd sell you a better car this time... Why would I ever trust anyone at Ed Voyles Hyundai? Hopefully this is seen and stops at least (1) person from buying a Hyundai Vehicle. It's not worth the risk, hassle, or lack of customer service you'll get from the "fine employees" of HMA. More
by aaron.warmus
Employees Worked With
John Higham, Brent Kleen, Victor Vilet, Nicholas Nguyen
December 27, 2023
Such a great experience! Everyone was so kind and helpful! Thank you Austin for answering every question and helping us get set up! Zach and Brent, you guys did a great job t Everyone was so kind and helpful! Thank you Austin for answering every question and helping us get set up! Zach and Brent, you guys did a great job too! Thanks again everyone! More
by ashley320
Employees Worked With
Brent, Zach, Austin
