Ed Tomko Chrysler Dodge Jeep Ram
Avon Lake, OH
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Just bought our 5th car from Tomko Mike Ferguson in sales is the man to see he has always done right by us. Best dealership around. We just bought our fifth car from them we don't go an Mike Ferguson in sales is the man to see he has always done right by us. Best dealership around. We just bought our fifth car from them we don't go anywhere else when we need a new car. The Tomko have been servicing our family for years and we will continue to support their business in the future More
Poor and disrespectful I am from Chicago and thought I would buy my car from the dealer in my old home town. I stopped in the dealership on Friday afternoon and looked arou I am from Chicago and thought I would buy my car from the dealer in my old home town. I stopped in the dealership on Friday afternoon and looked around, talking with a salesman by the name of Anthony Crawford. I returned early Saturday morning, and told him I would like to get a deal done in an hour or so. After some confusion over whether the Sterling Limited Edition was a 2017 or 2018 on my part, Anthony told me they were 2018s. I also needed some understanding of the difference between the Sterling Edition and the OverLand. I was pushed to just "offer a price", was told by trade was worth $7500, and was then told by Anthony's manager not to "waste my salesman time" at 9:20 am on a Saturday morning (I was the only prospect on the floor) as I tried to get some additional pricing information off my smart phone. Three (3) days later I am back in Chicago and driving my new Grand Cherokee OverLand, purchased in back in Chicago. They game me 13,750 for my OutBack. But more importantly, the Chicago staff was professional, respectful, and knew the product. They embraced a knowledgeable client that embraced technology. I have never been asked to leave a store as I do research. Poor, very poor. I will never recommend the store and strongly encourage others to shop at other metro Jeep stores. More
Satisfied Jerrol Walker is the best salesmen ever! Trustworthy and gave me the best deal possible. Left happy! I will be doing business with Ed Tomko for a long Jerrol Walker is the best salesmen ever! Trustworthy and gave me the best deal possible. Left happy! I will be doing business with Ed Tomko for a longtime More
Does Chrysler Care About their NAME read these reviews Just read these reviews they should be stripped of their dealership immediately. Most horrific experience I cant even call them a dealership, good lu Just read these reviews they should be stripped of their dealership immediately. Most horrific experience I cant even call them a dealership, good luck I will never even say the name again, complete fools More
I have bought 2 trucks here I highly recommend Jerrol Walker as a salesperson and their finance department is amazing. However, the service department is shady... When we turned I highly recommend Jerrol Walker as a salesperson and their finance department is amazing. However, the service department is shady... When we turned in one truck to buy another, we accidentally left some xxxxxxx straps in the storage compartment. We went back to get them, and the truck was there but the straps weren't. Every time the service department needs to check your computer, they will charge you $100 whether they figure out what is wrong or not. They just say, "we reset the computer". Our check engine light came on in the new truck. They charged us $100 and told us to screw the gas cap on tighter. Rip off! We needed rear rotors and pads: $550... Are you kidding me? More
The worst dealership on the planet Do yourself a favor and stay as far away as you can. The entire staff is rude, unprofessional and product kniwledge is a joke. You will be very sorry Do yourself a favor and stay as far away as you can. The entire staff is rude, unprofessional and product kniwledge is a joke. You will be very sorry if you ever buy a car here. More
Terrible Service I stopped by the service department because I had multiple dash lights turn on in my 2016 Durango & couldn't drive faster than 40mph. I was told that I stopped by the service department because I had multiple dash lights turn on in my 2016 Durango & couldn't drive faster than 40mph. I was told that the next available appointment was 6 weeks away!!! When I asked if he was serious he told me go somewhere else. I left and called Slimans in Amherst and was able to get an appointment for the next day. Terrible experience! More
Worst Experience Ever My husband just bought a Jeep Wrangler from here. First of all they said he could not test drive the vehicle now there trying to say that's what they My husband just bought a Jeep Wrangler from here. First of all they said he could not test drive the vehicle now there trying to say that's what they said first but when he was going to by the vehicle they would of let him, but never once did they say do you want to test drive this vehicle cause had he done so he would of noticed how loud the tires are and the fact me his wife that has a tumor in her pituitary gland can't handle the noise of something like this without getting sick or headaches he would of not bought the vehicle so 4 hours later we tried to return this and they said no, cause what it comes down to is the money and Ed Tomko dealership is only about the dollar bill. So know after dishing out tons of money on a vehicle we have to go by new tires. So thanks for being the worst experience of my life and I hope karma gets ya. More
Feels like home.. From the moment I enter Ed Tomko Dealership, I feel like I'm among family and friends, just like when I'm at home! I can't say one bad thing from my e From the moment I enter Ed Tomko Dealership, I feel like I'm among family and friends, just like when I'm at home! I can't say one bad thing from my experiences there, not one thing! The Service dept. team, the secretaries, salespeople, finance dept. and owners are each an asset to Ed Tomko's Dealership! My salesperson, Jerrol Walker is awesome! Jerrol is very knowledgeable, patient, kind, friendly, and not "pushy"! I came to Tomko's to have my tires rotated on my 2014 Jeep, and ended up leaving with a 2016 Jeep (which I purchased of course)! Lol! I often recommend Ed Tomko Dealership and will continue to do! Have to express my gratitude and thanks to Mike, and especially to Paul and Greg Tomko! More
Good sales experience. Service, not so much. In service for windshield wiper recall. Next day on drive to Chicago, no windshield wiper fluid. They must have never even checked it. Have not eve In service for windshield wiper recall. Next day on drive to Chicago, no windshield wiper fluid. They must have never even checked it. Have not even had the car a month yet. Hope it's not an indicator of future service quality. More