Ed Tomko Chrysler Dodge Jeep Ram
Avon Lake, OH
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Second Jeep from Tomko, and glad I did it. Just purchased a Jeep Wrangler from Tomko. Decided to buy from them because of good experience with buying a Cherokee, and the excellent service depa Just purchased a Jeep Wrangler from Tomko. Decided to buy from them because of good experience with buying a Cherokee, and the excellent service department. Worked with Jerrol Walker on the new Jeep. He helped me wade through all of the options available and was patient with several test drives. Easily came to a great deal. Ordered special from the factory and the delivery was very fast. Great experience. More
traded in my challenger I had to trade in my 14 challenger 6 speed standard because I needed an automatic due to medical problems with my clutch pedal leg my visit was quick I had to trade in my 14 challenger 6 speed standard because I needed an automatic due to medical problems with my clutch pedal leg my visit was quick and problem free and went liquid smooth!..A+++++++ More
Go forth and get a Jeep Really excited that my husband and I had the pleasure of meeting and working with Greg Tomko. It may have been the least stress and pressure we have Really excited that my husband and I had the pleasure of meeting and working with Greg Tomko. It may have been the least stress and pressure we have ever experienced buying a car. It may be hard to believe but it was actually FUN! We stopped in- shopped around the area to get a feel for pricing-drove back and as promised Greg worked with us and we traded in and now have a brand new Jeep-feels good to be able to have such a great experience More
Customer Service and Sales We noticed our rear window wasn't closing in our 4 month old van, so we decided to kill two birds with one stone and take it in to be fixed while we s We noticed our rear window wasn't closing in our 4 month old van, so we decided to kill two birds with one stone and take it in to be fixed while we shopped for a new car. The service department informed us there was nothing they could do because they were "swamped". I said it was about to rain and they shrugged. I called another dealer and they offered to attempt to close it or tape it shut until we could get an appointment. Ed Tomko's wouldn't do that. It took a half hour for someone to help us, but Jerrol got the keys for the Challenger we were interested in, started it up, revved the engine a few times, and then said we couldn't test drive it. They only allow challengers to be driven if you are going to purchase that day. Needless to say, we left. The next day we bought a 2015 mustang. More
Worst ever customer service In May 2014 I received a recall notice on my Jeep Grand Cherokee and called this dealership because it was the closest to my home. I was told they ha In May 2014 I received a recall notice on my Jeep Grand Cherokee and called this dealership because it was the closest to my home. I was told they had no time to fix the problem because they were too busy, understaffed and "had guys in training." I asked them to call back when they had time, but they refused, saying it was my job to call them. I was told the same thing in July 2014. This weekend, February 28, 2015, my brakes failed while driving the car. If I had been on the highway, I would probably be dead right now. The problem is the exact issue described in the recall notice, which was verified by a local mechanic. Today I called the dealership to ask them to fix the problem and was told they were too busy, understaffed and "had guys in training." This was almost word for word the same excuse from last year. After complaining, I was told that they could "fit me in" on April 21, more than a month and a half from now. I advise you to stay away from this dealership. I called another dealership and got an appointment for two days from now. More
jerrol walker at ed tomko jeep desler avon oh Walked into the jeep dealer and walked out with a new wrangler! We were quickly and friendly welcomed by Mr. Jerrol Walker who i might say is a pretty Walked into the jeep dealer and walked out with a new wrangler! We were quickly and friendly welcomed by Mr. Jerrol Walker who i might say is a pretty awesome sales person. He welcomed us warmly and listened to our wants and needs then got straight to work finding the car that met our needs. He was extremely knowledgeable about all the models. He gave us the whole scoop down the the smallest detail in the car. After we went over all the details we were able to work a deal that met our budget. They made buying the car a seemless effort straight down to the paperwork and financing. One of the coolest things to me was that the dealership had a relationship with most of the banks and credit unions so we didnt even have to shop for the best financing rate it was literally all at our fingertips. I recommend ed tomko dealer and Jerrol Walker to anyone seriously considering buying a new car. More
Exceptional Service Jerroll Walker provided excellent customer service. I have bought six vehicles from him in the last three years for my business and I am very pleased Jerroll Walker provided excellent customer service. I have bought six vehicles from him in the last three years for my business and I am very pleased with every aspect of our transaction. More
Great Experience Purchased a Town & Country. Very happy with the purchasing experience . Everyone seemed very concerned about what we wanted and were eager to please. Purchased a Town & Country. Very happy with the purchasing experience . Everyone seemed very concerned about what we wanted and were eager to please. We will return for any future purchases. More
Very happy with sales experience Worked with Jerrol Walker on Jeep purchase. Was very impressed by his knowledge of the vehicles. He listened to everything I said when I told him what Worked with Jerrol Walker on Jeep purchase. Was very impressed by his knowledge of the vehicles. He listened to everything I said when I told him what I was looking for, gave me good advice and made sure I got the vehicle that was right for me. The process was easy, and I enjoyed his sense of humor throughout. Jerrol's friendliness was appreciated . He has also responded to my texted questions about the vehicle, which was very helpful. Helped me get started on the Nav system when I picked the car up after it was serviced. I would purchase another Jeep here in the future, and will recommend the dealership and the salesman in particular to friends. Very happy with Jeep Cherokee! More
What a great experience! I went to Ed Tomko to test drive a Jeep Cherokee and was greeted by Jerrol Walker. What a super, nice salesman. I test drove a Cherokee and when I got I went to Ed Tomko to test drive a Jeep Cherokee and was greeted by Jerrol Walker. What a super, nice salesman. I test drove a Cherokee and when I got back, there was no pressure to buy. He gave me all the details and I told him I wanted to test drive other SUVs, When I decided to buy a Cherokee, I went straight to Ed Tomko and Jerrol in which he gave a super deal. He was easy to deal with and I got the price I wanted. I would definitely go back there and buy another car. More

