Ed Shults Chevrolet Cadillac

Amazing! Professional! Easy to follow! Heather went above & beyond when I purchased a new to me vehicle and I loved the time she spent with me to explain ever Professional! Easy to follow! Heather went above & beyond when I purchased a new to me vehicle and I loved the time she spent with me to explain everything! Great person to work with and Shults is lucky to have her as part of their staff! More

Heather was amazing, she was patient and worked with me to help me find the perfect vehicle, she didn't make me feel pressured to buy something I couldn't afford or didn't love. Thank you for your patience to help me find the perfect vehicle, she didn't make me feel pressured to buy something I couldn't afford or didn't love. Thank you for your patience and time, it meant alot! More

Will work with these people again! Very friendly atmosphere and friendly helpful employees. Enjoyed my experience... Very friendly atmosphere and friendly helpful employees. Enjoyed my experience... More

The dealerships sales representatives are great to work with. They're always open with pricing and financing upfront. The maintenance garage could use some improvements though. An oil change can take 15 mi with. They're always open with pricing and financing upfront. The maintenance garage could use some improvements though. An oil change can take 15 minutes or 4 hours and nothing in-between. More

I have gotten my last 2 vehicles with Hethers help, she is AMAZING from start to finish. I will NEVER go to anyone eles. Highly recommend her she goes above and beyond her job to get what you want is AMAZING from start to finish. I will NEVER go to anyone eles. Highly recommend her she goes above and beyond her job to get what you want More

I feel that both dealer and salesperson had my back. This is the second car I purchased This is the second car I purchased More

The finance woman got me right in when it came time to complete my deal and sign paperwork. The dealership is clean and they provide drinks and snacks while you wait. complete my deal and sign paperwork. The dealership is clean and they provide drinks and snacks while you wait. More

Made appointment to get my drivers window replaced due to scratches caused by a wire harness in door. Service lady said at 24,000 miles the 18 bolt is out of warranty. I said no problem I bought the extende scratches caused by a wire harness in door. Service lady said at 24,000 miles the 18 bolt is out of warranty. I said no problem I bought the extended warranty. She said that won’t cover windows. I said no problem I have full glass coverage. . I showed her the scratches and said it’s hard to see right here because the car was soaking wet from days of rain. . I waited there for two hours then the service lady said your all set. It will be $60. I said is it all fixed. She said the tech wiped off the rubber molding and guessed a piece of dirt caused the scratches. I said did they replace my window. , she said oh no we don’t have window glass here that has to be ordered for several hundred dollars. I said why did I come here then . I made the appointment to have the window replaced, nothing was done after 2 hrs and you want $60. She said let me go talk to the manager. That’s what I hear every time I’ve had a problem. “ let me go talk to the manager “ because she’s not allowed to make any decisions on her own. I have reluctantly brought my two Bolts to this dealership because it’s the only Bolt dealer for 100 miles. . Now they are out of warranty, I don’t ever want to set foot in this service department again. A poorly run dealership service department. Three years of terrible service including a brake xxxx for $700. I would NEVER recommend anyone do business with .Ed Shults Cadillac chevrolet of Jamestown. . More

I recently purchased a new 2019 Chevy Trail Boss and took this vehicle to Ed Shults Chevrolet for repair of two factory recalls and a leaky back window. My vehicle was returned to me with grease on the inter this vehicle to Ed Shults Chevrolet for repair of two factory recalls and a leaky back window. My vehicle was returned to me with grease on the interior, a misplaced dome light, gouged interior handles, water stained headliner, and scratches to the exterior. Three attempts to correct the problem and my vehicle is now destroyed. Management took no accountability for the negligence of the repair technicians and told me that the gouges to the paint were because my vehicle is “black” and that there is no way to resolve the issue. Unprofessional management. Poor quality repair. Faulty service. More

New to me Truck my salesperson, Heather... awesome... showed up bright and early at dealership, looked at vehicle, Heather answered just about every silly question i my salesperson, Heather... awesome... showed up bright and early at dealership, looked at vehicle, Heather answered just about every silly question i could think up... stayed right with it thru the whole process .. i knew what was going on every step of the way... drove home with a "new to me truck" that day after lunch... I hope i don't have to purchase a vehicle any time soon.. but for sure this will be my first stop... More