
Ed Payne Chrysler Dodge Jeep RAM
Weslaco, TX
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I had a great experience at this dealership! The staff was friendly and provided excellent customer service from start to finish. Gabriel, our salesperson, listened to what kind of vehicle we we The staff was friendly and provided excellent customer service from start to finish. Gabriel, our salesperson, listened to what kind of vehicle we were looking for and helped us through the process. Erica, the VIP Director, listened to our concerns and made sure they were addressed. The sales manager (I didn’t catch his name) and the finance manager, Jesus, went above and beyond to make sure everything was handled smoothly. Last but not least kudos to the body shop staff for doing an excellent job—my Jeep looks amazing! I’m a very pleased customer and highly recommend this team! More
I took my flood-damaged Chrysler van here after another shop could not assess the damage. Rene got the diagnosis and estimate quickly. The dealer worked with the insurance company to finish the job. These shop could not assess the damage. Rene got the diagnosis and estimate quickly. The dealer worked with the insurance company to finish the job. These people are reliable to work with. More
Valeria was very good at completing my necessary paperwork. She kept me informed of what was going on. Work was completed in a very reasonable time. paperwork. She kept me informed of what was going on. Work was completed in a very reasonable time. More
Was time for Oil Change. Called to schedule an appointment. Very easy. Sorry forgot young lady's name who set me up. Got there and from there VALERIA took care of us. Ve Called to schedule an appointment. Very easy. Sorry forgot young lady's name who set me up. Got there and from there VALERIA took care of us. Very pleasant and professional. Will definitely go back and ask for VALERIA. More
Service was great, both Jessica and Valeria were extremely helpful throughout the entire process from helping me find the right parts and keeping me well informed the entire time. extremely helpful throughout the entire process from helping me find the right parts and keeping me well informed the entire time. More
Terrible experience. I was given wrong information earlier in the day and when I shared that with a sales representative, they responded with vulgar language through the I was given wrong information earlier in the day and when I shared that with a sales representative, they responded with vulgar language through the company's online chat. I have been trying to talk to the general manager Tony, but according to his staff, he is never at work. Only manager I spoke to was Dre G., and he has now ignored my texts. More