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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,513 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,513 reviews
May 31, 2022
Great Service from Danny and John, will return again. Will recommend family and friends to come to Oak lawn Honda Will recommend family and friends to come to Oak lawn Honda More
by Bravo1308
Employees Worked With
May 27, 2022
Danny was very friendly and did not pressure me to buy. He explained all of the features and helped me find my dream car! Highly recommend!!! He explained all of the features and helped me find my dream car! Highly recommend!!! More
by Itzel13141
Employees Worked With
May 24, 2022
jimmy was a very nice and patient salesman. Knows his stuff and sharp. bought a Honda CR-V just as sharp as my sales guy Jim. hey if you're in the market ask for this one. hes on it. Knows his stuff and sharp. bought a Honda CR-V just as sharp as my sales guy Jim. hey if you're in the market ask for this one. hes on it. More
by giaflowers2
Employees Worked With
Jimmy Bushell
May 20, 2022
My wife and I worked with jimmy he was pleasant & knowledgeable. We bought a 2022 Honda Civic for our son who just turned 16. Best part about the process is we didn’t overpay. thank you Jimmy for the knowledgeable. We bought a 2022 Honda Civic for our son who just turned 16. Best part about the process is we didn’t overpay. thank you Jimmy for the great experience. More
by jimmy.boosh
Employees Worked With
Jimmy Bushell
May 19, 2022
Bought a used Honda Civic from Ed Napleton. I worked with Jimmy He was helpful and his customer service was great. Would recommend Ed Napleton Honda I had a great experience. I worked with Jimmy He was helpful and his customer service was great. Would recommend Ed Napleton Honda I had a great experience. More
by alireddy
Employees Worked With
Jimmy Bushell
May 13, 2022
Friendly and helpful from the start I worked with Jimmy he was knowledgeable and patient. I bought a 2022 Honda Accord. I love it. Thank you Jimmy for your help he was knowledgeable and patient. I bought a 2022 Honda Accord. I love it. Thank you Jimmy for your help More
by DarceyWiggen
Employees Worked With
Jimmy Bushell
May 10, 2022
Amazing customer service by Jimmy. He made the experience go by as smooth as it possibly could. I have never been through a purchasing experience like this ever. Amazing!! I love my 20 He made the experience go by as smooth as it possibly could. I have never been through a purchasing experience like this ever. Amazing!! I love my 2022 Honda Accord Hybrid. Thank you Jimmy and Ed Napleton Honda! More
by AshleyM
Employees Worked With
Jimmy Bushell
May 10, 2022
Danny was a big help and Alberto helped get us a reasonable monthly payment within my budget!!! Highly recommend you go see these guys they went above and beyond!!! reasonable monthly payment within my budget!!! Highly recommend you go see these guys they went above and beyond!!! More
by new CRV
May 04, 2022
Was helped by Sam Bader, process was a little long but in the end not much to complain about. the end not much to complain about. More
by igmms
April 29, 2022
Sales rep Joe Sarkistan was great to purchase my second vehicle from Ed Napelton dealership. Finance professional Mary is a real people person and fun to work thru the documentation for the purchase. vehicle from Ed Napelton dealership. Finance professional Mary is a real people person and fun to work thru the documentation for the purchase. More
by efran319
