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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,513 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,513 reviews
July 05, 2022
Gerald Griffin is a great Car Salesman! You can tell he has a ton of experience! You can tell he has a ton of experience! More
by Fourte1
Employees Worked With
July 03, 2022
Brought my 2015 Honda CRV to Napleton Honda in Oak Lawn and always have any service done at the dealership! Always excellent service. and always have any service done at the dealership! Always excellent service. More
by Daly1000
Employees Worked With
July 01, 2022
I was looking for a smaller suv and stopped into Ed Napleton Honda. I worked with jimmy he was so helpful. I bought a new 2023 Honda HRV and I love it. Thanks Jimmy Napleton Honda. I worked with jimmy he was so helpful. I bought a new 2023 Honda HRV and I love it. Thanks Jimmy More
by Mikeydiss
Employees Worked With
Jimmy Bushell
June 28, 2022
Fuy a Napleton y Daniel me atendió muy excelente gracias. Les recomiendo que visiten a Daniel!!! Les recomiendo que visiten a Daniel!!! More
by Sepulvedaenrique05
June 27, 2022
Sean P is very friendly and helpful. He helped me buy two different cars and made it a great experience! Sean and Johnny were able to help me get a new vehicle at the payments that I nee He helped me buy two different cars and made it a great experience! Sean and Johnny were able to help me get a new vehicle at the payments that I needed! More
by Charlie
Employees Worked With
Sean P
June 27, 2022
I needed a new car for my company and was hesitant do to this chip shortage. Hi dad are great king lasting cars so I chose to stop into Ed Napleton Honda where I met Jimmy. He was very patient and I feel li this chip shortage. Hi dad are great king lasting cars so I chose to stop into Ed Napleton Honda where I met Jimmy. He was very patient and I feel like I got a great deal. I put ached a 2022 Honda Civic. I feel awesome about my purchase. Thanks Jimmy! More
by Trixieroxer
Employees Worked With
Jimmy Bushell
June 25, 2022
I needed a new car for my company and was hesitant do to this chip shortage. Hondas are Long lasting cars so I chose to stop into Ed Napleton Honda where I met Jimmy. He was very patient and I feel like this chip shortage. Hondas are Long lasting cars so I chose to stop into Ed Napleton Honda where I met Jimmy. He was very patient and I feel like I got a great deal. I put ached a 2022 Honda Civic. I feel awesome about it. Thanks Jimmy! More
by Trixbox
Employees Worked With
Jimmy Bushell
June 23, 2022
Went to Ed Napleton Honda looking for a car for our son who just turned 16. We were greeted by Jimmy. He was wonderful and more than pleasant to work with. We ended up purchasing a slightly used Honda Civi who just turned 16. We were greeted by Jimmy. He was wonderful and more than pleasant to work with. We ended up purchasing a slightly used Honda Civic and my son loves it. Hondas have the best safety features. Thank you Jimmy for your help and patience with this big purchase for our son. We highly recommend working with Jimmy! More
by Mgina262
Employees Worked With
Jimmy Bushell
June 20, 2022
Gerald Griffin was persistent in calling me when he thought he had a car for me. I thought that was very thoughtful and considerate even though it took more than a year. The other employees I came in t thought he had a car for me. I thought that was very thoughtful and considerate even though it took more than a year. The other employees I came in touch with were eager to take time to answer my questions. Everyone was pleasant and not pushy. More
by Dspells
Employees Worked With
Other Employees :
Frank in the finance department
