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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,509 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,509 reviews
April 18, 2024
Hugo was such a great person and wouldn’t have wanted anyone else’s help. My brother and and I were so relaxed and enjoyed the process with him. Excited for my new car! anyone else’s help. My brother and and I were so relaxed and enjoyed the process with him. Excited for my new car! More
by Thomas92eboli
Employees Worked With
Hugo Hernandez
March 27, 2024
We were helped by Hugo and him being a Spanish speaker helped my parents a lot as they were in need of a vehicle and he helped us get a great deal and took his time with them so they made sure they knew e helped my parents a lot as they were in need of a vehicle and he helped us get a great deal and took his time with them so they made sure they knew everything, very helpful ! More
by BarriosC22
Employees Worked With
Hugo Hernandez
March 25, 2024
I went I told about the car I need and the color but boom Bara bum all done Bara bum all done More
by Alsuvandlimo87
Employees Worked With
March 23, 2024
Excellent customer service, 100% recommended for your next car purchase. They have a wide variety of new and used cars, the sellers give very good treatment. next car purchase. They have a wide variety of new and used cars, the sellers give very good treatment. More
by yakkoelgallonegro
March 23, 2024
Hi Bob and Jhon, so grateful for you two and you great customer service and all the effort to get me the best deal you guys could for me to get the car I really wanted, you guys are amazing!!! Highly reco customer service and all the effort to get me the best deal you guys could for me to get the car I really wanted, you guys are amazing!!! Highly recommend you two to my friends, family and everyone here reading the reviews!!! More
by Sandra120677
March 15, 2024
This is the third vehicle I purchase from Gerald Griffin. When I need a vehicle I come and see him. He is the best.ask for GG When I need a vehicle I come and see him. He is the best.ask for GG More
by Robert Oneal
Employees Worked With
March 09, 2024
I've enjoyed doing business here ! great deals! I will be back because of the excellent customer service by Hugo Hernandez and high quality vehicles. great deals! I will be back because of the excellent customer service by Hugo Hernandez and high quality vehicles. More
by vanessa.j77781
Employees Worked With
Hugo Hernández
