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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,513 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,513 reviews
September 16, 2022
I worked with jimmy he was so nice and helpful with our wants and needs. We were treated so nicely that we couldn’t leave without our brand new CR-V. Jimmy was awesome. We highly recommend him. wants and needs. We were treated so nicely that we couldn’t leave without our brand new CR-V. Jimmy was awesome. We highly recommend him. More
by Roxydeedee
Employees Worked With
Jimmy Bushell
September 16, 2022
Bought a used 2015 CR-V from Mark Salgado a few months ago. Nice salesperson and was not pushy at all. I hate going to dealerships but Mark made my visit a pleasant one. ago. Nice salesperson and was not pushy at all. I hate going to dealerships but Mark made my visit a pleasant one. More
by Jaime Dean
Employees Worked With
Mark Salgado
September 15, 2022
I went into a Napleton Honda with my partner looking for a new SUV I was greeted by Jimmy who is so patient and kind. My partner Billy was hesitant on making a purchase but with Jimmys knowledge and guidanc a new SUV I was greeted by Jimmy who is so patient and kind. My partner Billy was hesitant on making a purchase but with Jimmys knowledge and guidance he helped us pull the trigger we want to say thank you to Jimmy for all your help we love our new 2022 Honda Pilot! More
by Phillyroberts12
Employees Worked With
Jimmy Bushell
September 09, 2022
I worked with jimmy he was so helpful and respectful to my needs and listened to what I wanted. I love my 2022 Honda Civic! Go buy a car from Jimmy & you’ll be as happy as I am!! my needs and listened to what I wanted. I love my 2022 Honda Civic! Go buy a car from Jimmy & you’ll be as happy as I am!! More
by Mikeyspence
Employees Worked With
Jimmy Bushell
September 02, 2022
Gerald Griffin was patient friendly and efficient. I would highly recommend him for future auto purchases I would highly recommend him for future auto purchases More
by Bernie
Employees Worked With
September 02, 2022
My partner and I went into Ed Napleton Honda looking for a bigger car for us and our dogs. Our dogs come everywhere with us and we want them to be comfortable. Jimmy greeted us. Jimmy was wonderful to say a bigger car for us and our dogs. Our dogs come everywhere with us and we want them to be comfortable. Jimmy greeted us. Jimmy was wonderful to say the least. He was patient , kind, smart & everything you could want when making such a big purchase. We purchased a Honda Passport. Thanks Jimmy for everything More
by Jojobalder
Employees Worked With
Jimmy Bushell
August 31, 2022
I highly recommend jimmy from Ed napleton Honda! he was so helpful and patient. I bought a new 2022 Honda Accord Sport with jimmy’s help. Thanks again I will tell all my friends and family about my he was so helpful and patient. I bought a new 2022 Honda Accord Sport with jimmy’s help. Thanks again I will tell all my friends and family about my experience. More
by Judybail1213
Employees Worked With
Jimmy Bushell
