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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,511 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,511 reviews
October 13, 2022
Everything went very well. Gerald was wonderful as always! I’m always treated good when I visit! Thank you Gerald was wonderful as always! I’m always treated good when I visit! Thank you More
by Shonda
October 08, 2022
Came into this dealership and wasn’t sure what I was looking for, here I bumped into Hugo and he was amazing and took his time with me showing me several cars before finding the one for me. Thanks so mu looking for, here I bumped into Hugo and he was amazing and took his time with me showing me several cars before finding the one for me. Thanks so much Hugo! More
by Vanessa
Employees Worked With
Hugo Hernandez
October 07, 2022
I was looking to trade in my 15-year-old car for a new one, but didn’t want to pay thousands over sticker price. My salesman Jimmy was amazing. He helped me make a decision and I feel like I got a great d one, but didn’t want to pay thousands over sticker price. My salesman Jimmy was amazing. He helped me make a decision and I feel like I got a great deal and I got way more than Carmax was offering me for my trade. Thanks Jimmy for your help. More
by Magspen8
Employees Worked With
Jimmy bushell
October 07, 2022
For my daughter‘s 16th birthday we wanted to buy her a safe, reliable car that wasn’t too expensive Jimmy @Ed Napleton Honda was our salesman and he was fantastic. He gave us so many different options pul safe, reliable car that wasn’t too expensive Jimmy @Ed Napleton Honda was our salesman and he was fantastic. He gave us so many different options pulled up different cars so that we can pick the best one and we didn’t feel rushed or forced into a purchase, if you’re looking for a car go see Jimmy More
by Ninacruz8
Employees Worked With
Jimmy Bushell
October 07, 2022
I live in the area and came to find a used vehicle. I was assisted by Mark in sales who went above and beyond in showing me different makes and models that will fit within my budget. Unfortunately, I c I was assisted by Mark in sales who went above and beyond in showing me different makes and models that will fit within my budget. Unfortunately, I could not be approved for financing but since I had a great experience I feel obligated to share my visit. I will be coming back when my finances are in order. More
by Petey
Employees Worked With
Mark Salgado
October 07, 2022
I need a reliable awd compact suv before the winter. I purchased a new 2023 Honda HR-V Sport and is being delivered in about 2 weeks, much sooner than I had expected. Mark helped me find this vehicle an I purchased a new 2023 Honda HR-V Sport and is being delivered in about 2 weeks, much sooner than I had expected. Mark helped me find this vehicle and he was in constant communication with me with the delivery status. More
by Gigi Rami
Employees Worked With
Mark Salgado
October 05, 2022
Came to get my car serviced here because was having something’s going on, here I met Hugo and he was able to show me my options and ultimately find a better car for me and my family. I’m so happy !! something’s going on, here I met Hugo and he was able to show me my options and ultimately find a better car for me and my family. I’m so happy !! More
by Mike0221
Employees Worked With
Hugo Hernandez
