Ed Napleton Honda in Oak Lawn

I was going to trade in a vehicle under the CARS government program for $4,500 + about $100 scrap value to lease a new Civic. I asked if they would honor the lease currently offered by Honda for a C government program for $4,500 + about $100 scrap value to lease a new Civic. I asked if they would honor the lease currently offered by Honda for a Civic DX-VP. The Downpayment on the lease was like 1800 or 1900, which leaves $2,700 from the $4,500. Suppose taxes were (10%) $1,700, that leaves $1,000, which is more than title and fees. So I am expecting my monthly payment to be even less because I am paying more upfront. The salesman said he had to to go to the finance department and run my credit to give exact figures, so he came back from the finance guy with a figure that's like $60-70 more a month. So, I asked the finance guy to show me the math and he was going fast and talking fast, I could tell he was trying to confuse me and not let me follow. The finance guy tried to fudge the numbers, they wanted to give me an LX model, and charge me the whole difference, even though this is only a lease so Why would I pay the whole difference like a buyer instead of just a little bit more to lease a slightly more expensive car? He literally said this car is 1100 more, so divided by 36 that adds $30 a month more; and he didn't subtract the $500 suggested dealer contribution to reduce the net capitalized cost. And somehow he was trying to tell me the $4,500 downpayment would not cover the 1800 down-payment and taxes and fees. I left. They offered it to me when I was leaving for less, but I was already uncomfortable and I don't like to be rushed and not have time to think. For example, only when I thinking about it later did it occur to me "why is he trying to add 1100 to LEASE a car that is 1100 more? If I am paying $7000 to lease a 17000 car for three years, shouldn't 1100 more only add about 500 to the lease?" More

My husband brought in our Accord for service, with the intent of leaving it there and having me drive him home in my Civic. Whilst I was there, one of their servicemen BACKED INTO my Civic with my own Ac intent of leaving it there and having me drive him home in my Civic. Whilst I was there, one of their servicemen BACKED INTO my Civic with my own Accord! The Accord was undamaged, but I had to leave the Civic there so they could repair the damages. This was on a Monday, it won't be ready until Friday. When I said that I had urgent business and needed my car back, they said they could have a loaner for me. Only, when I arrived, nobody could be arsed to help me! I and my husband waited over half an hour and spoke to four different people before somebody figured out that the cashier had the information I needed and directed me to her. SHE took care of me in two minutes, which SHOULD HAVE HAPPENED upon my ARRIVAL, not half a bloody hour later! On top of that, they charged me at least $3000 more than my Civic should have cost. Once the tickets in my service book have run out or expired, I am NEVER setting foot in this place AGAIN!!! More

I recently purchased a Honda Civic from this dealership. The salespersons are nice but the finance director is wierd and almost insulting. He rushes you into the deal and before you realize it you are conne The salespersons are nice but the finance director is wierd and almost insulting. He rushes you into the deal and before you realize it you are conned by a good couple of thousand dollars!. This happened to me and I hate it but its too late after the fact. Bottom line - STAY AWAY !. More

My cousin bought a 2009 Honda Civic sedan. Very good service from Michael T Mutz and his brother Jerry. They honor their internet prices. Michael was very patient with us, he showed us 4 models and took service from Michael T Mutz and his brother Jerry. They honor their internet prices. Michael was very patient with us, he showed us 4 models and took the time to explain all the safety features. We didn't buy that day but returned the next day after going to another dealer where it seemed they didn't want our business. When you looking for a Honda go to Ed Napleton make sure you ask for Mike Mutz, a young guy but very, professional and knows his product. More

I was looking to by a CRV and I am getting a great price at Napleton. Bob was extremely helpful. i came to Napleton because I wanted a CRV. I currently have a 4-runner and the payment is too high for the ro at Napleton. Bob was extremely helpful. i came to Napleton because I wanted a CRV. I currently have a 4-runner and the payment is too high for the room in the vehicle. The CRV is comfortable and obviously better priced, thanks to Bob. More

I live near Denver, CO so I was no where near Chicago but after dealing with Bobby Clifford we decided to come out. Bobby had this great idea of using this trip as a vacation but instead of having just pict after dealing with Bobby Clifford we decided to come out. Bobby had this great idea of using this trip as a vacation but instead of having just pictures from our cross country trip we would have a new 4Runner. Bobby made the whole process so easy and had my best interests throughout the whole deal. We flew in and went straight to the dealership. Bobby had everything ready, just needed a few signatures, and my check and we were on the road. It was so easy, I would have just made the trip for that, the deal Bobby gave us was just icing on the cake. I will tell all my friends about this guy in Chicago who can help them out, Bobby Clifford. The trip is more than worth it!!! Thanks Bobby!! More

bobbie clifford was awesome .he really gave me a great deal and made me feel like he cared about me. he showed me the type of vehicle i qualified for and went over terms and conditions. i was looking for deal and made me feel like he cared about me. he showed me the type of vehicle i qualified for and went over terms and conditions. i was looking for a specic payment and he helped me get there.i love these guys. great store. More

This was a great buying/leasing experience. The pricing was less than the competitors I went to. The Pilot was in stock and was everything I wanted. The terms at time of sale were the same as when the pap was less than the competitors I went to. The Pilot was in stock and was everything I wanted. The terms at time of sale were the same as when the paperwork was filled out in the finance office. This was by far the best car buying experience I have ever had! The rating of this dealership and the people I worked with far exceeded my expectations. More

I drove from Southern IL to get an Accord EXL V6, because they had the best price in IL. I thought that they would try to add a bunch of dealer options like the other dealers try, but they just gave me a gr they had the best price in IL. I thought that they would try to add a bunch of dealer options like the other dealers try, but they just gave me a great price with out a hassle. I had a great experience and the Sales Manager Waiel Issa was terrific. More

Great Expirence in and out of the dealership in about 2 hours the sales manager Bryan Anderson was great, and my saleperson spent all the time I needed to go over the car with me. I would recommend this d hours the sales manager Bryan Anderson was great, and my saleperson spent all the time I needed to go over the car with me. I would recommend this dealer to everyone. I must admit I was a little concerned when I read all of the reviews, however Brian the Internet manager assured me that the managment has changed and they would not dissapoint me. More