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Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

4.9
1,503 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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5800 West 95th Street

Oak Lawn, IL

60453

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Showing 1,503 reviews

April 18, 2009

I was looking to by a CRV and I am getting a great price at Napleton. Bob was extremely helpful. i came to Napleton because I wanted a CRV. I currently have a 4-runner and the payment is too high for the ro More

by kmontijo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cliford
April 17, 2009

I live near Denver, CO so I was no where near Chicago but after dealing with Bobby Clifford we decided to come out. Bobby had this great idea of using this trip as a vacation but instead of having just pict More

by BadShad
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Clifford
April 16, 2009

bobbie clifford was awesome .he really gave me a great deal and made me feel like he cared about me. he showed me the type of vehicle i qualified for and went over terms and conditions. i was looking for More

by joeb1234
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bob clifford
April 16, 2009

This was a great buying/leasing experience. The pricing was less than the competitors I went to. The Pilot was in stock and was everything I wanted. The terms at time of sale were the same as when the pap More

by flashpilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
April 15, 2009

I drove from Southern IL to get an Accord EXL V6, because they had the best price in IL. I thought that they would try to add a bunch of dealer options like the other dealers try, but they just gave me a gr More

by willm777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waiel Issa
April 14, 2009

Great Expirence in and out of the dealership in about 2 hours the sales manager Bryan Anderson was great, and my saleperson spent all the time I needed to go over the car with me. I would recommend this d More

by Rhood3333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson, Brian Cole, Bobby Chad
January 30, 2009

better check your paper work a dozen times before you even think of picking up a pen. Finance will let you assume you purchased the car, but soon you realize after the deal is finalized that you really l More

by ttc528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob
January 01, 2009

I went to the dealer to purchase a new 2008 Odyssey EX-L. The internet manager, Jackie, told me that the financing for 60 months is 3.9% but with good credit, she can get it lower, closer to the 1.9% that i More

by ryanpmurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob-Sales, Matt-GM
November 23, 2008

Make sure you double, and triple check all financing paperwork before signing anything at Napleton Honda @ Oak Lawn! After a horrific experience of dealing with a condescending & rude "Director of Sales More

by pushy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dir of Sales, Dir of Finance
July 10, 2008

AVOID - AVOID - AVOID So my husband and I test drove a AVOID - AVOID - AVOID So my husband and I test drove a civic and went into the office to see what they would give for our trade in. I have a 2005 Che More

by cutter957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay and Rick