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Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

4.9
1,503 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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5800 West 95th Street

Oak Lawn, IL

60453

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Showing 1,503 reviews

September 08, 2011

Purchasing a new vehicle is an important and time Purchasing a new vehicle is an important and time consuming decision. Frank took me through the whole process, showing all the features of the ca More

by beno1959
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank A, Russ and Nathan
September 06, 2011

This was by far the best car shopping experience I've ever had. Everyone I dealt with at the dealership was very courteous and helpful. This is the way car buying should be! Steve Ignowski runs a top-not More

by rlemonier
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ignowski, JoePontarelli, Nathan
September 06, 2011

I was very happy at how the people treated me and my mom. They were friendly and welcoming. I was looking for a car for 6 months so I'm glad I got a Honda. More

by Evelina708
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Recommend Dealer
Yes
Employees Worked With
Mohamad
September 02, 2011

I have been looking at different cars especially the Honda product for the past 3 months. I came to the dealership because it had the color and trim level I wanted. I also wanted to test drive the 2 v More

by kpward1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pontarelli and Steve Ignowski
September 02, 2011

Garvey's approach was great. His approach was simply to show us how great the car was, rather than a sales only mentality. He basically told us why the Honda was great, and let us decide if we wanted to b More

by Briseno
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Garvey, Russ
August 30, 2011

My experience at Ed Napeleton Honda was a very good one. Both Joe and James were very helpful. Their customer service was great! They were both honest and fair, that was greatly appreciated! More

by clucch
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pontarelli and James
August 23, 2011

they are so aggressive. they gave reasonable choices. explained everything that we need to know. they are flexible w/ what we need. accomodating and polite. More

by gtalcala
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
dale
August 12, 2011

Vito Demario was very instrumental in helping us find and buy the "right" car at this time. I had been searching for about a month and Vito showed me exactly what we were looking for. He was very knowledgea More

by ThereseAnfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Demario
July 21, 2011

I bought a 2011 Honda Fit and a 2006 Honda Accord for my daughter from this dealership. I tell you these people are top of the line! What excellent experiences. Joe Valesh was an excellent salesman. Big Kur More

by bilbo189
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valesh, Big Kurt Blakenburg, Chris Dazzo, Sam Amir, Muhammad, Steve(Front Desk), Big Bill (The Mason and Marine) in service, and others
July 21, 2011

When I entered the dealership I was greeted warmly and cordially. Steve I. and Joe P. were very attentive to what I said/asked and took quality time to answer all of my questions regarding the CRV's equi More

by jantos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pontarelli
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