Ed Napleton Honda in Oak Lawn

My Review of Ed Napleton Honda of Oak Lawn: I walked in My Review of Ed Napleton Honda of Oak Lawn: I walked in to Ed Napletan to buy used car but the car i was looking for was sold out. I was going to w My Review of Ed Napleton Honda of Oak Lawn: I walked in to Ed Napletan to buy used car but the car i was looking for was sold out. I was going to walk out from place but then i met a gentleman named Yassen. He was great! He informe with bunch of new car options and great deals on new cars and customization options for the new Accord. I love accord and this was my 4th accord car but me and my family had best experience this time. I had best coustomer service at Ed Napleton and not to mention it was only because of Yasseen. He has knowledge, kindness, patience and personability. Thank You so much Yassen for your help and great service. More

I bought a used 2007 Dodge Durango from used car manager Tony Chippas. Very nice vehicle that was freshly serviced. I decided NOT to purchase an extended warranty. A couple hours after I took delivery, I no Tony Chippas. Very nice vehicle that was freshly serviced. I decided NOT to purchase an extended warranty. A couple hours after I took delivery, I noticed something was not right with the front brake. I called Tony, and he told me to bring it in & he'll have someone look at it right away. When I arrived at the dealership, the service manager had been notified by Tony & was waiting for me. They looked at it immediately & I was told it needed a new caliper. They fixed it at no charge to me. I was very impressed with the way this was handled. Thank you Tony! They stand behind their cars. I highly recommend this dealership. Ask for Tony Chippas & tell him "MO" sent you! More

They were all wonderful and very helpful. Tony and LG were especially helpful with making sure I was taken care of and walked out with the car I wanted. Nick was a good help too making sure I understood were especially helpful with making sure I was taken care of and walked out with the car I wanted. Nick was a good help too making sure I understood everything I was signing. David was just a great guy who made sure I was comfortable while I was waiting for any paperwork or numbers. Overall I had a great experience and will definitely recommend people to come in! More

We faced with unforeseen issue during purchase of new Honda Fit on this dealership. On final documents we found out price higher that was agreed. But thanks to David Reiser and manager Steve Ignovski thi Honda Fit on this dealership. On final documents we found out price higher that was agreed. But thanks to David Reiser and manager Steve Ignovski this misunderstanding was resolved and we got promised price and apologizes from dealership for given troubles. If you decide to buy car on this dealership I highly recommend to deal with David Reiser. He is very professional and friendly. More

This was a really solid experience in buying a used Hyundai Sonata from Ed napleton of Oak Lawn. Steve Ignowski was my salesperson. I saw what I liked, took it for a quick trip, came back to discuss Hyundai Sonata from Ed napleton of Oak Lawn. Steve Ignowski was my salesperson. I saw what I liked, took it for a quick trip, came back to discuss the car a bit more in detail. I was given the CARFAX, some payment options and told the whole process would be quick and it was. No car guy sales pitches or games. This was very smooth and very quick. I was very happy and would do highly recommend Steve again. I am going to squeeze the life out of my other car and when its about to die, I will be looking towards Steve and his staff for some help on the next car. This place is super clean, lots to choose from and you are treated very well. Vito was also a big help as well. More

Usually, I give Ed Napleton Honda a top rating. They are exceptional, in my opinion as far as how women are treated. I have shopped other dealerships where they want to take advantage of us thinking we are exceptional, in my opinion as far as how women are treated. I have shopped other dealerships where they want to take advantage of us thinking we are gullible. Today, I had a 7:30 a.m. appointment for my 5,000 mile service. I arrived 5 minutes early, went in as the door was opened. I felt berated by the head technician who pointed at the door said "we are not opened, go out sit with your car, wait until we are open". Just his tone of voice I thought he was a bit rude. I picked up the car after service, drove it down the street, the right front passenger tire was completely flat. He said that I "must have run over a nail". It turned out to be these gas saver caps I put on 3 months ago. I wish I could have gotten a refund as after removal, they apparently caused the flat. I got to Walmart, Bridgeview, thank God I bought windshield washer w/ de-icer as I had no washer fluid in the reservoir tank. When serviced they are supposed to check all of that. Usually, never a problem, but today seemed to be a bad day for me. More

I purchased my first car a honda accord from Ed Napleton Honda. Steve was very helpful and I felt he was experienced and honest. My salesman was Frank and he was very knowledgable and helped me decide what Honda. Steve was very helpful and I felt he was experienced and honest. My salesman was Frank and he was very knowledgable and helped me decide what car was best for me. This is a beautiful new dealership. I love my accord.I will definitely return to Ed Napleton Honda when it's time to make my next purchase. More

Shopped around for a new Civic for our daughter to have at college. Steve was very helpful and knowledgeable and put our minds at ease that we were making the right purchase. We are very happy with our c at college. Steve was very helpful and knowledgeable and put our minds at ease that we were making the right purchase. We are very happy with our civic and the service department is very accommodating for last minute service appointments. More

I walked into Ed Napleton Honda on 95th Street in Oak Lawn, Il with the motive to just look around and check out the new Accord Coupes. No intent to buy, but then i met a gentleman named Steve I. He was Lawn, Il with the motive to just look around and check out the new Accord Coupes. No intent to buy, but then i met a gentleman named Steve I. He was great! He informed me about a bunch of different financing options and customization options for the new Accord. Needless to say, I left with a Brand New Accord and I LOVE IT! My wife and I love the luxury feel and sportiness of the car. We feel like we are in a 20's again! If it wasnt for Steve's knowledge, kindness, patience and personability, I would still be driving my hoopty!! Thanks again Steve! More

I was quoted a price online for a used vehicle. It was followed up with several emails verifying the appointment date & time. Upon arrival, I met with a salesman who started figuring a payment amount bas followed up with several emails verifying the appointment date & time. Upon arrival, I met with a salesman who started figuring a payment amount based on the original price of the vehicle. When I asked about this difference in pricing, he brought his sales manager Mario to the desk. Mario stated that I had a problem because he couldn't sell the vehicle for the price that I was quoted. I thought it was more "his" problem than mine, however the end result was that he wouldn't sell the vehicle for what his salesperson quoted me. After my husband & I both took the day off work to drive 2 hours each way to this dealership to purchase this vehicle, we were very upset. We had the cash in hand to make the purchase that day, but Mario wouldn't budge. The next day, he had the nerve to email and call me - asking if there were any questions that I had about the vehicle. He seemed to have forgotten all about us walking out of the dealership the day before because he would not honor the price they quoted. We even called the general manager, but he was not very interested in assisting us. After stopping at another Honda dealership, we learned that was a common problem at Ed Napleton Honda...they either won't honor the price they quoted or they "no longer have the vehicle" when you show up. I would not go back to this dealership if they were the only Honda dealership in the midwest. More