Ed Napleton Honda in Oak Lawn

Got Another Honda Had a nice time at the dealership. Everyone was helpful, especially Mo and Tony. Car looked/worked great, they are even are fixing up a few things f Had a nice time at the dealership. Everyone was helpful, especially Mo and Tony. Car looked/worked great, they are even are fixing up a few things for me. More

"GREAT To Remain A Honda Owner!!!" For the past five (5) months my family, friends, and I have visited several Honda dealerships in Illinois. It was my sister who brought my attention t For the past five (5) months my family, friends, and I have visited several Honda dealerships in Illinois. It was my sister who brought my attention to Maurice "Mo" Thomas for servicing me in my final decisions to purchase. It was Mo's patience, encouragement and always prompt and excellent professional customer service that helped me make the decision to purchase here at Ed Napleton Honda. What I especially enjoyed was his interest that I had done some research (humor), was shopping among other dealerships and that I decided to give them another chance to do business. "Mo" answered all of my questions regarding products, sales and services, and was determined that I should buy my next Honda here. Also, he continued to show excellent customer service by understanding and continuing to provide to even the simplest need for refreshments. General Managers Russ Ondo and Steve Ignowski also made it easier for me to return to the dealership due to their professional efforts and promises that assured me in my confidence that they appreciated my years of customer loyalty and their desire to maintain customer satisfaction. "Mo" made the overall experience of transitioning into actually purchasing a vehicle less painful and much more exciting and comfortable for me. Making major purchases are not always an easy task, and some customers need a little more professional and attentive care then others. Mr. Maurice Thomas did that for me and even made sure after the purchase, to call me on the next business day to see if I was happy with my "new and awesome" Honda purchase. I am happy to say, this is my third Honda automobile. More

Excellent service Sam was an amazing rep who I enjoyed having ad my sales rep I plan on coming back next year to get into my new honda Sam was an amazing rep who I enjoyed having ad my sales rep I plan on coming back next year to get into my new honda More

Best Experience EVER! Bob D, MJ, and the entire Napleton Honda of Oak Lawn staff have done it once again! This is the third vehicle that I have purchased here and I have de Bob D, MJ, and the entire Napleton Honda of Oak Lawn staff have done it once again! This is the third vehicle that I have purchased here and I have dealt with both Bob and MJ. I must say I have never been so happy with any dealership but these guys really know how to get the job done without coming off as pushy money hungry sales people. If you want to feel taken care of and get a great deal, these are the guys to see. Thank you both, you know I'll be back ! More

Class act, all the way around Mo (Maurice) was awesome! Helped my wife but her new HRV. RESPECTFUL, CLASS ACT, HUMOROUS, KNOWLEDGEABLE, AND A TRUE PEOPLE PERSON!!! Best car experie Mo (Maurice) was awesome! Helped my wife but her new HRV. RESPECTFUL, CLASS ACT, HUMOROUS, KNOWLEDGEABLE, AND A TRUE PEOPLE PERSON!!! Best car experience ever!!! More

Love the sales person who I had. Wayne Thompson WAYNE THOMPSON WAS FRIENDLY AND STRAIGHT FORWARD. HE HAD A LOVELY PERSONALITY GREAT. I will definitely send people Wayne way. Look for the tall hands WAYNE THOMPSON WAS FRIENDLY AND STRAIGHT FORWARD. HE HAD A LOVELY PERSONALITY GREAT. I will definitely send people Wayne way. Look for the tall handsome guy. Thanks you More

2013 Dodge Charger RT The staff was wonderful , the car was amazing , and the overall experience was great. Would defiantly recommend dealership to family and friends. Than The staff was wonderful , the car was amazing , and the overall experience was great. Would defiantly recommend dealership to family and friends. Thanks again my HONDA family ! More

Drove over 3 hours and came home with a Jeep Grand Cherokee I was searching for a Jeep Grand Cherokee for a few months online before I found one I was interested in at Ed Napleton. From the very first button is I was searching for a Jeep Grand Cherokee for a few months online before I found one I was interested in at Ed Napleton. From the very first button is clicked online to actually making the trip out to the dealership, every person I encountered was extremely personable and helpful. I had a great experience purchasing my new vehicle, and the entire team was very accommodating. The atmosphere made me feel right at home and I would recommend this dealership in a heartbeat. More

Purchased 2003 Honda Civic We went in to the dealership after seeing the car online. Everyone we met smiled and said hello, we were offered refreshment, and Sam was an amiable s We went in to the dealership after seeing the car online. Everyone we met smiled and said hello, we were offered refreshment, and Sam was an amiable salesman who walked us around the car, opened up the hood, inspected with his flashlight, opened up the trunk and showed us what to look for to indicate the car had not been in any accidents or had body work. The CarFax report was favorable and we ultimately bought the vehicle. The online price does not include the mandatory $810 fee that is charged for all used cars, and it was disappointing to see the advertised price go up about $2,000 (including other fees) by the time the "out-the-door" price is figured. Just something to keep in mind for those buying their first used car. More

My out of town experience with sales consultant Eli Yacoub I want to thank Eli Yacoub personally for the courtesy and professionalism that he showed me in purchasing my vehicle from him online. Being that I wa I want to thank Eli Yacoub personally for the courtesy and professionalism that he showed me in purchasing my vehicle from him online. Being that I was over 900 miles from the dealership and my plan was to fly there and pick up the vehicle. He was there to assist me staying in contact with me and making sure I got from the airport to the dealership which was over thirty miles to the dealership ok. He made sure I had meal before we completed my transaction to drive back home. He also called the next day to check to see if I made it back ok. He didn't have to do that and he did which shows his character as a good salesman. Thanks again Eli. You made my experience worth coming that distance to purchase my vehicle from you. Rudolph Parson More