Back

Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

4.9
1,503 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
Contact Dealership

5800 West 95th Street

Oak Lawn, IL

60453

Directions

By Type

Showing 1,503 reviews

December 11, 2015

2011 Chevrolet Ls Impala Maurice (aka Moe) was such a pleasure to work with, got me the beast deal for my car. We had went to a bunch of other dealerships, but Maurice and sta More

by WBarnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 07, 2015

Good car buying experience Maurice is a great person to do business with made my first car buying experience fairly well. If you're in the market for a new or used vehicle come More

by lisamarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 02, 2015

ALL LIES!!!!! TOLD ME THEY REPLACED PARTS. BUT THEY NEVER ACTUALLY DID. I HAVE THE PROOF THEY DIDNT. AND SERVICE MANAGER SAID PARTS WERE NOT REPLACED!!!! LIES. More

by kenealy2475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
December 02, 2015

Incredibly Informative Was my first time buying a SUV in general and after searching for a SUV for about 2 weeks we came into Honda with a 'plan' which Maurice was all to wi More

by sonictracker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 01, 2015

quick and easy! Quickest and easiest car buying ever. Thoroughly enjoyed working with Piotr! Very impressed with the selection of used and new cars, especially the co More

by zalestds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Chippas, Piotr Peter Czachor
December 01, 2015

would recommend Peter to anyone Peter czachor couldn't have been more helpful and informative when we purchased our new CR-V. He really went the extra mile to ensure our satisfaction More

by elonngo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Piotr Peter Czachor
December 01, 2015

Was dreading the experience; ended up enjoying it I was not looking forward to buying a new car but Maurice (Moe) Thomas made it an enjoyable experience. He was knowledgeable, courteous, and took the More

by Kathy01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 26, 2015

Great Sales Person I inquired about a car and after exchanging some information over the phone on my trade, I decided to visit the dealer. Once there, I was greeted by S More

by ATS 2013 Robert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Ignowski
November 25, 2015

Great Experience!! Bought my 2012 Nissan Maxima from this dealership and Mr. Griffin was the one who helped me. Fantastic person and great salesman. He did everything he More

by Mazen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2015

very happy i saw a certain car online that i was looking for and this store had it,went in, treated very professionally and was very pleased and comfortable with More

by hammer72107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Chippas, Brandon Gore
...
127
...