Ed Napleton Honda in Oak Lawn

Above and beyond. I would like to personally thank Mr. Tony Chippas, Mr. Samuel Day and Mr. Dave Reiser for putting my wife behind the seat of her new car. I am a car I would like to personally thank Mr. Tony Chippas, Mr. Samuel Day and Mr. Dave Reiser for putting my wife behind the seat of her new car. I am a car / truck buyer who typically purchases vehicles thru the internet to avoid dealing with the games that car dealers often play when trying to purchase a vehicle. Visiting car dealers is second only to a root canal in my rankings of unpleasant experiences. All three of these gentlemen Tony, Samuel and Dave went out of their way to make my purchase quick and easy. They valued my time as much as I do and made my purchase a pleasant experience. I will return. More

excellent experience, knowledgeable salesman We really appreciated our interaction with Ed Napleton Honda. MJ was the salesman who welcomed me at the door on my first visit, and I liked him right We really appreciated our interaction with Ed Napleton Honda. MJ was the salesman who welcomed me at the door on my first visit, and I liked him right away. He was very helpful, friendly, interested in my/our needs, and not a bit pushy. We took a while deciding on the vehicle and he was patient with us and helped us match the price offered by a competing dealership. This is our first Honda, so we're excited to see how things go -- so far we love the car (2017 CR-V EX-L)! More

Good Service I was helped by a newer salesman named Matt, who was very friendly, informative, and comfortable to work with. He admitted not having all of the deta I was helped by a newer salesman named Matt, who was very friendly, informative, and comfortable to work with. He admitted not having all of the details memorized on the car I was interested in, but was not afraid to step back to do some research or ask his coworkers if I had questions he couldn't immediately answer. I got a great price thanks to him, and honestly couldn't be happier with how the experience went. If you're planning on shopping at Napleton, ask for Matt! More

Outstanding Experience ! I have been shopping for a Camaro or a Challenger. Ed Napleton Honda had 1 of each vehicle in BOTH MANUAL AND AUTOMATIC !! There's nothing like havin I have been shopping for a Camaro or a Challenger. Ed Napleton Honda had 1 of each vehicle in BOTH MANUAL AND AUTOMATIC !! There's nothing like having a 1 stop shop to test 2 cars to compare and make a decision. The salespeople were very polite and said Hello as you walked by. The showroom is modern with a welcoming layout. See Tony Chippas, he will set you up with a top sales person. Outstanding experience buying a car. A+, highly recommend More

Great interaction with the used car sales team! Pitor (Peter) and Tony Hippas the manager were fantastic to deal with on a trade in and purchase of one of their used vehicles. They were very knowle Pitor (Peter) and Tony Hippas the manager were fantastic to deal with on a trade in and purchase of one of their used vehicles. They were very knowledgeable about the values and what would be a fair deal. I found them to be very professional and it was a great transaction. More

Outstanding service ! Great experience ! Very friendly and helpful staff particularly Anthony Chiapas who helped me throughout the process I am very happy with my fin Great experience ! Very friendly and helpful staff particularly Anthony Chiapas who helped me throughout the process I am very happy with my final purchase. Definitively I would buy again here and would recommend it to anyone More

Great Service & a Fair Deal I bought a very clean, low mileage Dodge Challenger 392 from Ed Napleton Honda of Oak Lawn last week and am very satisfied with the service I received I bought a very clean, low mileage Dodge Challenger 392 from Ed Napleton Honda of Oak Lawn last week and am very satisfied with the service I received from both Chris Williams and Tony Chippas! After many months of looking, they had the EXACT car I wanted. I met Chris and he provided the car for a test drive right away. Prior to coming to the dealership I had already done a ton of research online, went to other dealerships, knew pricing for my model and was happy that the price online was the exact price quoted at the dealership. There were extra "experience" charges that I would never use due to my distance from the dealership, however Chris and Tony were up front and worked with me to eliminate the charges that I did not want or need. Chris was not pushy and allowed us needed time to discuss without feeling pressure. Chris was very easy to deal with, bent over backwards to make sure my family was comfortable and addressed my questions/needs during the process with calm and respect. Tony the Sales Manager, was also very involved in the entire process, made sure we were happy and worked directly with me to get a fair deal. Again, I had done a ton of research and knew what a fair price was for my auto. If I felt like I was being played, I would have walked out. Tony was also excellent to deal with, explained value for few extra charges that I chose to keep and even provided me with a gift card on my way out. He also had some good input related to the brand and tech, as had a similar auto that was his driver. I left satisfied that I had received a fair deal on my Challenger and would recommend this dealership to others. More

Best service department I walked in for a oil change. As soon as I arrived they were helping me decide what I needed and did the service for a reasonable . Even had my car w I walked in for a oil change. As soon as I arrived they were helping me decide what I needed and did the service for a reasonable . Even had my car washed for no charge. Definitely coming back for service More

Great Service & Fair Deals! I just bought a used Honda Accord from Ed Napleton Honda of Oak Lawn yesterday and am very satisfied with the service I received from both Chris and T I just bought a used Honda Accord from Ed Napleton Honda of Oak Lawn yesterday and am very satisfied with the service I received from both Chris and Tony! I knew which car I wanted and Chris had it available for me to test drive right away. During the drive Chris was very knowledgeable about the car and was able to answer all of our questions. Prior to coming to the dealership I had already comparison shopped online and was pleased that the price online was the price quoted at the dealership. There were a few extra charges that almost caused me to leave without purchasing the car, however Chris was able to work with me to find a solution which was very much appreciated. Chris was patient and not pushy and allowed my wife and I to discuss when needed without feeling pressured. I highly recommend Chris to help you out when purchasing your next car! Tony the Sales Manager, was also involved in the entire process and ensured we left happy and feeling like we got a fair deal. Tony was available to answer all our questions and even provided some advice beyond what was expected. The only complaint I would have is that the guy helping us with financing noted two keys; but then when we left the dealership there was only one key for the car. Not a huge deal (and probably something I should have asked Chris directly about earlier in the process) but now that I know new keys cost a few hundred dollars, this is something everyone should remember to ask! Overall, my wife and I left satisfied that we had received a fair deal on our new Honda and would recommend this dealership to others. More

Wonderful! Gerald was a wonderful man to work with. he was very knowledgeable, personable, and super polite. He went above and beyond to make sure we had a gre Gerald was a wonderful man to work with. he was very knowledgeable, personable, and super polite. He went above and beyond to make sure we had a great experience. More