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Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

4.9
1,503 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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5800 West 95th Street

Oak Lawn, IL

60453

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Showing 1,503 reviews

September 26, 2017

Lots of freebies. Free food inside the customer lounge Lots of freebies like car wash and oil change. Free food inside the customer lounge. The place is great and nice cars. The staff are acommodating. More

by Renel Tamala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Noodwang
Oct 05, 2017 -

Ed Napleton Honda in Oak Lawn responded

We hope everything was handled to your expectations, Renel Tamala. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

September 25, 2017

Hello I just want to say that he helped me very much showed me a lot about my new car he is an awesome worker you need more salesman like him because he is More

by Luketheman24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mutaz Abualsamen, Christian Buczak
Oct 05, 2017 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Luketheman24! We hope we can continue to be of service to you down the road!

September 19, 2017

Car Purchase Bob Dalipi was my Sales Consultant, I had multiple questions and he had all the answers. I felt very comfortable with my purchase. I feel that he went More

by Georganna Throm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob - bashkim Dalipi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2017 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Georganna Throm! We hope we can continue to be of service to you down the road!

September 18, 2017

We always come back We have been dealing with Ed Napleton Honda for our past 6 cars. Bob Dalipi is wonderful. He has our full trust in all our dealings. Also, the service More

by Love my Civic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob - bashkim Dalipi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martisek, Jason Siler, Terry Niksic
Oct 05, 2017 -

Ed Napleton Honda in Oak Lawn responded

Here at Ed Napleton Honda of Oak Lawn Dealer, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

September 16, 2017

Purchased a new car from Gerald Griffin. Process was flawles The process was perfect.Mr Griffin made the sale pain free and very pleasant. This was the second time we have had the pleasure to purchase car from G More

by Doris J Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Manager, Richard, Terry Niksic
Oct 05, 2017 -

Ed Napleton Honda in Oak Lawn responded

Doris J Lewis, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

September 07, 2017

Great Dealership Bought my 2016 Ram from here on 9/4/17. Yeas Labor Day!.My wife and I enjoyed the time we spent at this dealer, also they had a great cook out! Bought More

by Tuck60098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Chippas, Christian Buczak
Sep 07, 2017 -

Ed Napleton Honda in Oak Lawn responded

Thank you Ron, for the nice review !!! We sincerely appreciate your business. It was a pleasure dealing with you and your lovely wife. Tony Chippas Pre-Owned Sales Manager Ed Napleton Honda.

September 07, 2017

Easy Purchase! We were in and out in an hour, unheard of; most of the purchase process was done before we arrived! SIMPLE! Thank you Tony and Steve! More

by MK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Chippas, Stephen Dahlke
Oct 05, 2017 -

Ed Napleton Honda in Oak Lawn responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!

August 30, 2017

Top Notch A+++++ Working with MJ was an absolute joy. He was knowledgeable, informative, pleasant and very very low pressure during our purchase. he worked with us on More

by Ralphc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mutaz Abualsamen
Oct 05, 2017 -

Ed Napleton Honda in Oak Lawn responded

Ralphc, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

August 10, 2017

An excellent place to purchase a car! I finally had to trade in my 26 year old Honda Accord yesterday. I put it off until it couldn't be fixed anymore or it cost too much money for repairs More

by jesus777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny, Dominic, Ricky, Tony Chippas, Piotr Peter Czachor, Frank Alramli, Deedee Rauba
Aug 10, 2017 -

Ed Napleton Honda in Oak Lawn responded

Catherine, We all sincerely enjoyed doing business with you. Remember, we will always be here for you. Thank you so much for the wonderful review. Enjoy your new (pre-owned) Civic !!! Thank You, Tony Chippas Pre-Owned Sales Manager Ed Napleton Honda 5800 W. 95th St. Oak Lawn, IL 60453 708-430-0011 Office 708-576-8367 Fax www.ednapletonhonda.com

July 28, 2017

Treated like royalty I was treated with the upmost respect. From the time I walked in the door, to the time I left Chris and the entire Napelton Honda staff had excellent More

by Beautiful Mallory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Day Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Ignowski, Chris Lammon
Oct 05, 2017 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Beautiful Mallory! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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