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Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

4.8
1,511 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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5800 West 95th Street

Oak Lawn, IL

60453

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Showing 1,511 reviews

April 17, 2025

Kevin Campbell was awesome sales guy helped and answered all my questions for my 2025 Honda passport I would recommend him any day More

by Jen1234
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
David Reiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Martisek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Campbell
Apr 20, 2025 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Jen1234! We hope we can continue to be of service to you down the road!

April 10, 2025

Bob Dalipi was our salesman and did a great job. If it weren't for him not sure we would have bought a car from there. Will buy from again! More

by Sixpacksg
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Recommend Dealer
Yes
Employees Worked With
Bob - bashkim Dalipi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Ed Napleton Honda in Oak Lawn responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2025

I was hesitant purchasing a vehicle, I don’t know much about cars but needed to upgrade. Luckily through a friend of friend, I came across my salesperson Nicole, who guided me along the process & actually More

by aaval5
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Nicole Diaz
Feb 03, 2025 -

Ed Napleton Honda in Oak Lawn responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!

February 01, 2025

I was hesitant purchasing a vehicle, but luckily was put into contact with my salesperson Nicole through a friend of a friend & needless to say I was well taken care of! She listened to my needs, plus I got More

by Ashley
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Nicole Diaz
Feb 03, 2025 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Ashley! We hope we can continue to be of service to you down the road!

January 25, 2025

Recently purchased a Honda CR-V & im absolutely in love, my salesperson Nicole was more than informative & personable. Anyone looking for a car ask for her! More

by Ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Diaz
Feb 01, 2025 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Ashley! We hope we can continue to be of service to you down the road!

January 03, 2025

Nicole exceeding our expectations, my brother and I purchased our first vehicle together. She explained the features and was able to translate everything in Spanish to our Mom! Making it a comfortable More

by Maria
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Recommend Dealer
Yes
Employees Worked With
Nicole Diaz
Jan 05, 2025 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Maria! We hope we can continue to be of service to you down the road!

January 02, 2025

After 2 disappointing experiences with other dealers, Napleton of Oak Lawn was a refreshing experience. Majad Faraj listened to what we were looking for, how much we were willing to pay each month, and More

by summerfeltjanet
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Recommend Dealer
Yes
Employees Worked With
Majad Faraj
Jan 03, 2025 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Summerfeltjanet! We hope we can continue to be of service to you down the road!

December 28, 2024

Nicole Diaz was very knowledgeable and helpful! Will definitely be looking forward to future business with her! More

by Mark
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Recommend Dealer
Yes
Employees Worked With
Nicole Diaz
Dec 29, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hello Mark, we're happy you found our staff Nicole Diaz to be so supportive during your experience here at Ed Napleton Honda of Oak Lawn Dealer. We are always more than happy to assist you if anything else comes up. Take care!

November 30, 2024

Went in to purchase a Honda HR-V with my sister for her first car, we were immediately greeted by Nicole — she treated us like family and made sure we picked a vehicle that met her needs. More

by N.Flores
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Nicole Diaz
Dec 01, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Ed Napleton Honda of Oak Lawn Dealer so helpful in the purchase of your new vehicle. Feel free to reach out to us if you need anything. Have a wonderful day.

November 20, 2024

This is my second purchase with Honda of Oak Lawn. I had worked with Nicole, she was so amazing throughout everything. Even met with her boss Alberto. They both made the whole process so easy and less More

by mariir_fuen03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Diaz , Alberto Perales
Nov 22, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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