Ed Morse Sawgrass Auto Mall
Sunrise, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
By Type
Showing 224 reviews
Having bought many cars in my life this was the best experience I ever had. Everone worked with me to get the car I wanted at a price below what I wanted to pay. I feel like a got a deal and not beat. I experience I ever had. Everone worked with me to get the car I wanted at a price below what I wanted to pay. I feel like a got a deal and not beat. I highly reccommend all of these folks. More
David was very knowledgeable about the car and all of its features. He was able to answer all of our questions and has been very helpful throughout the purchase process. features. He was able to answer all of our questions and has been very helpful throughout the purchase process. More
I have bought my last 5 GM vehicles through the Internet sales department at various GM dealerships. It is a fantastic way of purchasing a vehicle because it lets you work out the details and costs ahead o sales department at various GM dealerships. It is a fantastic way of purchasing a vehicle because it lets you work out the details and costs ahead of time. This way you know just what to expect when you go into the dealership. Apparently that is not the way the Internet sales department works at Ed Morse-Sawgrass Auto Mall. The Ed Morse Internet sales department is just another mechanism to lure the naive customer into the dealership. (And I was the next naive customer.) My Ed Morse-Sawgrass Auto Mall Experience... I found a lease deal special on the Ed Morse web site and contacted the Internet sales department. I talked with Jay from the Internet sales department a few times who gave me an estimate of the up front costs, verified the particular car was in stock, and scheduled an appointment to purchase the vehicle. After a 30 mile drive, my wife and I arrive at the dealership. We are greeted by the floor manager and handed off to a sales associate who was given little or no information about our situation. We spent the first hour riding around the dealership trying to find the particular vehicle we were interested in. Turns out that the vehicle of interest was not in stock after all (even though Jay verified it was) so we made a second choice. The sales associate took us to his office; asked us a few questions; entered some information into the computer; and gets up and just disappears for 15-20 minutes. He arrives back with the lease numbers. The monthly payments were more than the advertised price and the up front costs included 2 or 3 significant costs that Jay neglected to tell me about. Time to talk to the manager. About 5-10 minutes later my wife and I are surrounded by the floor manager, Internet sales manager, Jay, and the sales associate. We were told that the reason why our numbers were higher was because Jay forgot a few of the up front costs and we did no qualify for 1 or 2 of the rebates. (There was no mention by Jay ahead of time about qualifying for any rebates.) They came back with a second set of numbers that still were not the advertised numbers. At this point my stomach was in knots and my wife and I walked out. Two hours and 60 miles of driving wasted. Thanks Ed Morse Internet sales department. I did receive a call from Jay about an hour later stating that the floor manager agreed to follow through on the exact lease deal. Are you kidding me??? You are the last dealership I would do business with after what you put me through. The next day I leased the vehicle from Lou Bachrodt and guess what... the numbers I discussed with their Internet sales department were exactly the same when I showed up in their dealership. More
I am very happy with my new Buick Lacrosse. Bob Neenan was very helpful in assuring that my purchase transaction was handled in a professional manner. was very helpful in assuring that my purchase transaction was handled in a professional manner. More
I worked with Dave Miller and the Ed Morse sales and finance staff for the purchase of my wife's new Buick Enclave SUV. Dave did an excellent job in explaining all the car's features and working with u finance staff for the purchase of my wife's new Buick Enclave SUV. Dave did an excellent job in explaining all the car's features and working with us to get the best price. I would recommend Dave Miller and the rest of the Ed Morse sales and finance staff! More
Dreaded the thought of dealing with buying/leasing a new car. David Miller and the staff at Ed Morse Sawgrass made it a pain free, seamless and actual pleasant experience. First time EVER feeling this way car. David Miller and the staff at Ed Morse Sawgrass made it a pain free, seamless and actual pleasant experience. First time EVER feeling this way and we have bought many cars in our 60 plus years!!! More
Very professional staff. Sale staff was helpful and finace employees were helpful. We would recommend Ed Morse to anyone looking for a vehilce, very helpful and frendly finace employees were helpful. We would recommend Ed Morse to anyone looking for a vehilce, very helpful and frendly More
I was very satisfied with the sales rep David Miller. He helped my wife and I get the best deal possible. The fully loaded Buick Enclave was a steal! helped my wife and I get the best deal possible. The fully loaded Buick Enclave was a steal! More
FROM THE MOMENT JOHN GORDON STARTED TAKING MY WIFE AND ME THROUGH THE PROSSES WE WERE MADE INCREASINGLY MORE COMFORTABLE THROUGH JOHNS OBVIOSE KNOWLEDGE AND WILLINGNESS TO WORK WITH US. HE WAS HONEST AND NEV THROUGH THE PROSSES WE WERE MADE INCREASINGLY MORE COMFORTABLE THROUGH JOHNS OBVIOSE KNOWLEDGE AND WILLINGNESS TO WORK WITH US. HE WAS HONEST AND NEVER TRIED TO " SNOW ME" ON MY TRADEIN VALUE. HE SPENT A LOT OF TIME WITH US ON BOTH THURSDAY AND FRIDAY GOING OVER MY NEW SRX FEATURES.I WOULD BUY A CAR FROM THIS MAN ANYTIME WITHOUT THE SLIGHTEST HESITATION. HIS PHONE NUMBER IS EVEN IN MY CELL PHONE AND BLUETOOTH. I CONSIDER HIM A FRIEND. A DEALERSHIP IS A REFLECTION OF THERE EMPLOYEES AND JOHN HAS MADE ME A LIFE LONG ED MORSE CUSTOMER More
David Miller assisted us through the entire process and was fantastic. The rest of the staff was also helpful and very courteous. This is the type of customer service that should be delivered and often i was fantastic. The rest of the staff was also helpful and very courteous. This is the type of customer service that should be delivered and often is not. Would definitely recommed David as well as the dealer to anyone looking for a new car. More