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Ed Morse Sawgrass Auto Mall

Sunrise, FL

2.9
224 Reviews
Ed Morse Sawgrass Auto Mall - Sunrise wants to offer you the best price on a new or used Buick, GMC Cadillac, or Chevrolet vehicle in the Ft. Lauderdale area plus visit our service website for savings www.http://sawgrassbuickgmcservice.com/
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14401 West Sunrise Blvd

Sunrise, FL

33323

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Showing 224 reviews

March 29, 2012

Having bought many cars in my life this was the best experience I ever had. Everone worked with me to get the car I wanted at a price below what I wanted to pay. I feel like a got a deal and not beat. I More

by fooz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : david miller, jeff s. , caleb alcineus
March 07, 2012

David was very knowledgeable about the car and all of its features. He was able to answer all of our questions and has been very helpful throughout the purchase process. More

by Peter Moore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Miller
February 29, 2012

I have bought my last 5 GM vehicles through the Internet sales department at various GM dealerships. It is a fantastic way of purchasing a vehicle because it lets you work out the details and costs ahead o More

by BlindZebra
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay (Internet Sales), Internet Sales Department Manager, Frank (Floor Manager), Joel (Sales)
Mar 16, 2012 -

Ed Morse Sawgrass Auto Mall responded

Thank you for taking the time to inform us of your experience at our Sawgrass Auto Mall location. Being family owned and operated in Florida for over 65 years, I can assure you that providing excellent customer service is an absolute priority throughout our organization. Based on your review, please accept our apologies if one of our dealerships fell short of your expectations in any way. All of our advertising, whether online or in print, contains complete disclaimers to outline exactly what is required to secure the advertised special. We make it a point to train our employees to answer any remaining questions that our clients may have about any of our offers. If there was a misunderstanding about one of our advertised offers, I am certain that it was not intentional. Regardless, we do take any and all negative feedback very seriously, therefore I have personally reviewed all of your concerns with all involved parties to prevent any misunderstandings of this nature from happening again in the future. Please feel free to contact me directly if there is anything that I can do personally to remedy the situation or if you would like to discuss this further. You can reach me at any time at our corporate office in Delray Beach at 561-455-1111. Sincerely, Peter Deiser Director of Internet Sales Ed Morse Automotive Group

August 14, 2011

I am very happy with my new Buick Lacrosse. Bob Neenan was very helpful in assuring that my purchase transaction was handled in a professional manner. More

by Robert Rosselot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Neenan
August 12, 2011

I worked with Dave Miller and the Ed Morse sales and finance staff for the purchase of my wife's new Buick Enclave SUV. Dave did an excellent job in explaining all the car's features and working with u More

by MJLongo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Miller
July 21, 2011

Dreaded the thought of dealing with buying/leasing a new car. David Miller and the staff at Ed Morse Sawgrass made it a pain free, seamless and actual pleasant experience. First time EVER feeling this way More

by hobedeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Miller
July 14, 2011

Very professional staff. Sale staff was helpful and finace employees were helpful. We would recommend Ed Morse to anyone looking for a vehilce, very helpful and frendly More

by wboulier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Miller
July 12, 2011

I was very satisfied with the sales rep David Miller. He helped my wife and I get the best deal possible. The fully loaded Buick Enclave was a steal! More

by zztop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Miller
June 20, 2011

FROM THE MOMENT JOHN GORDON STARTED TAKING MY WIFE AND ME THROUGH THE PROSSES WE WERE MADE INCREASINGLY MORE COMFORTABLE THROUGH JOHNS OBVIOSE KNOWLEDGE AND WILLINGNESS TO WORK WITH US. HE WAS HONEST AND NEV More

by JOSEPH J. FOGLIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOHN GORDON
May 27, 2011

David Miller assisted us through the entire process and was fantastic. The rest of the staff was also helpful and very courteous. This is the type of customer service that should be delivered and often i More

by jmpart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Miller
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