Ed Morse Sawgrass Auto Mall

Did all my negotiations with the Internet Sales Team, of course it's a back and forth, there main concern is to get you into the dealership. We aggred on an out the door price and met with Sales Associates course it's a back and forth, there main concern is to get you into the dealership. We aggred on an out the door price and met with Sales Associates Justin Smith to appraise the trade in and do the paperwork. It all went pretty smoothly, got there at 10:45Am and was out by 1PM (I did not finance). No hidden surprises, and that's what I greatly appreciate. More

Nitai was very helpful and friendly, making this the best car buying experience I’ve had. car buying experience I’ve had. More

Este junto con el denis hernandez me engañaron. tengan cuidado.que los estafan.revisen bien los que le dicen.son unos ladrones tengan cuidado.que los estafan.revisen bien los que le dicen.son unos ladrones More

Went to purchase a pre-owned truck from Ed Morse Sawgrass Cheverolet and I decided not to purchase the vehicle and thanked the seller for assisting me and went to shake his hand and he refused to shake my ha Cheverolet and I decided not to purchase the vehicle and thanked the seller for assisting me and went to shake his hand and he refused to shake my hand until I acknowledged "Oh you not going to shake my hand." He also lied about the CarFax and said the truck didn't have an accident history. Upon completing purchasing documentation I noticed a police report and accident that had Unknown history. However, the manager was very professional and helpful. More

Absolutely disgusted with the service provided. Good luck getting anyone here including managers to do anything to help you fix a problem they created. Every time my vehicle is serviced, something Good luck getting anyone here including managers to do anything to help you fix a problem they created. Every time my vehicle is serviced, something else magically goes wrong and I have to bring the car back 2-3 additional times following a simple oil change. SAVE YOUR MONEY, TIME AND SANITY; GO SOMEWHERE ELSE. More

Customer service is a negative experience. -5 stars Good Luck getting a call Back! If you have the unfortunate experience getting GIA Rodriguez she will NOT return your calls if your lucky a q -5 stars Good Luck getting a call Back! If you have the unfortunate experience getting GIA Rodriguez she will NOT return your calls if your lucky a quick text Maybe. Going on 3 days of continuous calling with Zero response and that’s just an initial purchase inquiry. Expect the worst possible experience with being negotiable and be prepared for a $999 dealer fee plus $1,250 reconditioning profit for the dealership. Sales manager Randy did reach out on the 3rd day to say they’d discount $500 off their $2,250 markup. RUN and KEEP RUNNING AWAY from ED Morse Chevrolet!!! More

It’s spring break and so I spent the day with my two and four-year-old grandsons. We were very busy at a museum and then I received a text from Buick and my car lit up that I had a low front tire. I happene four-year-old grandsons. We were very busy at a museum and then I received a text from Buick and my car lit up that I had a low front tire. I happened to be in the neighborhood, so I stopped by my dealership on Sunrise Boulevard, and when the young man came out and saw the sleeping baby, he got three other men to come and very very quietly they fixed my tire, checked all the tires and my sensors. They even gave me a free car wash, which didn’t wake up the baby and delighted the 4 year old. I bought the Buick for its safety rating. I’m not a young grandma and I needed to know I had the best vehicle. I remember kindness, efficiency and smiles at a business , but I haven’t seen it for a while. KUDOS, to the gentlemen at Ed Morse Buick on Sunrise Blvd! Thank you. More

My BRAKE LIGHT and ABS LIGHT have been on going on two years. Ed Morse can’t find anyone who makes the part. How does that even happen? Who does that? I was told That I would get a call last year in April years. Ed Morse can’t find anyone who makes the part. How does that even happen? Who does that? I was told That I would get a call last year in April, no call so I called in May was told they were still trying to find someone who makes the part. Brakes are nothing to play around with, it’s clear they don’t card. Why would I recommend this dealership I selected NO but it would not allow me to submit unless I said yes, whatever Ed Morse, whatever. More

Future service customers please be careful when selecting this dealership to work on your vehicle. After making an appointment with them to bring my vehicle I met with the service guy and proceeded to tell h this dealership to work on your vehicle. After making an appointment with them to bring my vehicle I met with the service guy and proceeded to tell him what my transmission was doing for the past day or so when shifting the first and second gear. Dropped off the vehicle at 9:30am in the morning and after not getting a call at around 2:25 pm I decided to call and was told the mechanic hasn't had a chance to diagnose my vehicle. At around 3:50 pm a receive a call telling me that I need it a new transmission at a cost of $7.000.00. I was really surprised how it went from shudder to a toasted transmission in a matter of hours.The mechanic stated my oil was burnt, and gave me no other option than to buy a new transmission. I called the service guy back and told him I was getting my vehicle back and for him to tell me what my bill was, after paying $224.40 to find out the next day Ed Morse dealer did not perform the work 5heybsaid they did, I took my vehicle to a transmission shop, and to my surprise the oil was as clean as new( I have pictures to proof it) to me this is robbery plain and simple, this dealer targets innocent customers in thinking they have no other choice, this is criminal behavior in my book, if I can save anyone from getting taken advantage of I will by writing this review, I will also dispute my charges with my credit card because they did not performed the job they claimed they did. Please please please stay away from this dealer or you are going to regret it. I will report Ed Morse with whoever I have to in order to stop them from their criminal behavior. I hate to believe the service guy was on the plot to make me buy a new transmission knowing I did not need it, but for sure the mechanic guy is not doing his job and trying to bring revenue to the dealer. Shame on Ed Morse for behaving in a criminal matter with their customers. More

My experience at this dealership was nothing but positive. I worked with a leasing consultant that was very professional and knowledgeable. Kenneth Carter Sr. Was very helpful and knowledgeable in a positive. I worked with a leasing consultant that was very professional and knowledgeable. Kenneth Carter Sr. Was very helpful and knowledgeable in assisting me with trading in my vehicle. More