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Ed Morse Honda - Service Center

Riviera Beach, FL

3.8
601 Reviews

601 Reviews of Ed Morse Honda - Service Center

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February 01, 2020

I was surprised to hear that you didn’t have the courtesy van because the gentleman retired, but you provided complimentary Lyft service. I definitely liked that since I had to leave my car behind and neede More

by Transplanted NYer
Recommend Dealer
Yes
Employees Worked With
NIKOLIS VITUREIRA
Feb 04, 2020 -

Ed Morse Honda responded

Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else. Ed Morse Corporate Offices

February 01, 2020

Great service advisor, and dealership. Javier (my service advisor) is the best. Car was completed on time as promised. I never had a problem at Ed Morse Honda. I bought my car at Ed Morse H More

by royfla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Prager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Badia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

Ed Morse Honda responded

We are so glad to hear it! Thanks for the excellent review. Ed Morse Corporate Offices

January 09, 2020

Made me feel stupid If you’re an average female either in looks or wealth, expect to be treated with no respect. I went in with a legitimate complaint and was bombarded b More

by Ciara
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Hamid Ettehadieh, John Ullman, NIKOLIS VITUREIRA, Qaadir "JC" Mathis
Jan 10, 2020 -

Ed Morse Honda responded

Ciara, we are concerned to hear about your experience. We take customer satisfaction very seriously and this is not the level of service that we promote at Ed Morse. To discuss further, please feel free to reach out to our Service Manager, John Ullmann, at JohnUllmann@edmorse.com.Ed Morse Corporate Offices

January 01, 2020

Fast and Efficient As always, the service provided was fast and efficient. Javier was thorough and made sure that I understood what was done on my car and what was nec More

by paulhonda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Javier Badia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Ed Morse Honda responded

That's what we love to hear! Thanks for the 5-star rating! Ed Morse Corporate Offices

December 29, 2019

Was very helpful and straight forward! He answered any questions that I had. I would definitely recommend this dealership to everyone! It had been a great experience every time I go in! More

by Stephanie71nicole
Recommend Dealer
Yes
Employees Worked With
Zachary Giacobbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Ed Morse Honda responded

We are thrilled to hear it! Thanks for the great review! Ed Morse Corporate Offices

December 29, 2019

Abraham was great. Service was fast and efficient. Only negative was the seemingly excessive cost to replace A/C compressor. Maybe $1400. Too much money. More

by Harveykarp
Recommend Dealer
Yes
Employees Worked With
Abraham Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Ed Morse Honda responded

Thanks for the great rating! While our prices are competitive with the market, we do appreciate all feedback from our customers. Please do not hesitate to reach out to us should you need anything! Ed Morse Corporate Offices

December 28, 2019

Zach is great as usual! Zach my service manager always treats me with the utmost respect and kindness. He has a great attitude and does his best to get me the service I need. More

by Wynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Giacobbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Ed Morse Honda responded

We are so glad to hear it! Thanks for taking the time to share your experience with us! If there is anything you need further, please let us know. Ed Morse Corporate Offices

December 27, 2019

Javier was prompt and responsive in fixing my issue and addressing my concerns. He provided all necessary information and promptly sent me on my way. More

by Mreed2
Recommend Dealer
Yes
Employees Worked With
Javier Badia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Ed Morse Honda responded

We are so pleased to hear it! Thanks for taking the time to share your experience with us! Ed Morse Corporate Offices

December 23, 2019

Great service advisor , quick service. I recommend Javier as the one to help you. Javier knows you by name, and is very friendly and helpful. More

by royfla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Badia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Ed Morse Honda responded

Thank you for the review! We are delighted that you had a great service experience with Javier. We hope to see you again! Ed Morse Corporate Offices

December 20, 2019

The service department at Ed Morse in Palm Beach is top notch. I was taken care of thoroughly and in a timely manor. A part was ordered and I was notified the very next day. Impressive. Thanks Zack! More

by Lindsayrobyn12
Recommend Dealer
Yes
Employees Worked With
Zachary Giacobbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Ed Morse Honda responded

Thank you for your review and 5-star rating! We are pleased you were provided with such top-notch service and would be glad to serve you again in the future. Ed Morse Corporate Offices

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