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Ed Morse Honda - Service Center

Riviera Beach, FL

3.8
601 Reviews

601 Reviews of Ed Morse Honda - Service Center

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September 05, 2019

Quick and easy service Came in to fix a recall; arrived and service rep completed paperwork quickly and efficiently. I got a call a few hours later and came to pick up my c More

by Anna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey Puckett, Service Adviser and Michael James, Technician
Sep 06, 2019 -

Ed Morse Honda responded

That's what we love to hear! Thanks for taking the time to share your experience. Ed Morse Corporate Offices

September 05, 2019

Service response I was completely satisfied with my experience at Ed Morse. Javier was very attentive...professional and prompt. He kept his word with regard to time More

by Winnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Badia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2019 -

Ed Morse Honda responded

Thanks, Winifred! We appreciate you taking the time to share your experience and hope to do business with you again in the future. Ed Morse Corporate Offices

August 25, 2019

Mixed feelings Zach the service rep was great. But he’s a middle man. Very disappointed that my 2018 leased Honda has had to come in 3x to get ac fixed. And I’m angr More

by Key of G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Aug 26, 2019 -

Ed Morse Honda responded

We sincerely apologize for any inconvenience. We take customer satisfaction seriously and would appreciate an opportunity to speak further with you about this situation. Should you wish to discuss, please feel free to reach out to our Service Director, John Ullmann. He can be reached at JohnUllmann@edmorse.com. Ed Morse Corporate Offices

August 19, 2019

Exceptional communication and excellent service! I was informed clearly and quickly of the service that was recommended. J.C LISTENED to me and all the needed service items were reasonably addressed. More

by Gardens resident
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.C Mathis was exceptional!
Aug 20, 2019 -

Ed Morse Honda responded

That's what we love to hear! Thanks for taking the time to let us know about your experience. Ed Morse Corporate Offices

August 18, 2019

Absolutely fantastic Zach was so pleasant. He explained everything very well. He really knew his business. Looking forward to having him help us out the next time More

by Honda13fast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 19, 2019 -

Ed Morse Honda responded

Thanks for sharing your quality experience with Zach. We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices

August 10, 2019

Wonderful fast service Javier was excellent. He was friendly, professional and courteous. He knew I was waiting and told me he would get me out as soon as possible. My car w More

by Honda2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Badia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

Ed Morse Honda responded

Thanks for sharing your quality experience with Javier. We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices

August 09, 2019

Great addition to your team! Audrey Puckett is a very knowledgeable and courteous service consultant. I recommend her to all of your customers. I look forward to consulting with h More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey Puckett
Aug 12, 2019 -

Ed Morse Honda responded

Thank you for taking the time to share your excellent experience with Audrey! We are so happy she could help make your experience a breeze. Should you need anything, please don't hesitate to reach out. Ed Morse Corporate Offices

August 08, 2019

Maintainace Quick service with a short wait. Got there a bit early and Zack took the car on right away. Very nice person to work with. More

by Livasnap5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Quartrale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack
Aug 09, 2019 -

Ed Morse Honda responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know! Ed Morse Corporate Offices

August 08, 2019

Once again great service I can say that I almost enjoy bring my CRV in for service. Your guys are so professional and courteous. Your prices are reasonable!i I have had Ja More

by joeklimas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Badia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Ed Morse Honda responded

We are so pleased to hear that Javier and the rest of our team provided you with such an excellent service experience. Thanks for taking the time to share, Joe! Please let us know if you need anything else in the future. Ed Morse Corporate Offices

August 07, 2019

Happy Forever Customer This Honda dealership is filled with professionals in sales, accounting, and service. I continue to deal with Abraham Hernandez in the service departm More

by Debra G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abraham Hernandez!!! Service
Aug 08, 2019 -

Ed Morse Honda responded

Wow, that is what we love to hear! We are so pleased to hear our team was able to provide you with a wonderful 5-star experience. We appreciate your business and look forward to your next visit. Ed Morse Corporate Offices

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