Ed Morse Ford- Service Center

Service scheduling has been farmed out to unknowledgeable staff that doesn't have access to accurate information to appropriately schedule an appointment. 4 telephone calls. 16 minutes of being on hold. A re staff that doesn't have access to accurate information to appropriately schedule an appointment. 4 telephone calls. 16 minutes of being on hold. A request for a call back that went un-responded to and not being able to contact the person AT the service desk. Vehicle still has 2 warranted service issues that have yet to be resolved. More

No matter what the situation every department at Ed Morse pays attention to the needs of the customer. I have now purchased 2 vechiles from them and had great results, service is great and so is the bosy sho pays attention to the needs of the customer. I have now purchased 2 vechiles from them and had great results, service is great and so is the bosy shop. Everyone is kind and the level of communication is excellent! More

I was disappointed with the dirt left on my floor mats and inside door panel. and inside door panel. More

All went well at the dealership customer service was very good. Wait time was as expected good. Wait time was as expected More

"We are extremely dissatisfied with our experience at this dealership. They have kept our refund check, failed to return our license plates, and have not responded to our calls. After purchasing a $125,0 this dealership. They have kept our refund check, failed to return our license plates, and have not responded to our calls. After purchasing a $125,000 vehicle, we've faced nothing but issues. Our salesperson, Shane, stopped communicating as soon as problems arose. We will definitely not be using Ed Morse for any future purchases. More

Enjoyed working with Bill Bedenbender. He had good people skills and was very helpful with connecting the blue tooth phone system. He had good people skills and was very helpful with connecting the blue tooth phone system. More

Fantastic experience! The Employees were very friendly and the service was done expeditiously. Thank you The Employees were very friendly and the service was done expeditiously. Thank you More

Kept informed on the progress of my service call. Very friendly. Location works well for me. Very friendly. Location works well for me. More

Convenient location and great service. Car was done timely and serviced well. Thank you, again. Car was done timely and serviced well. Thank you, again. More

The only reason I didn't give 5 stars is because they forgot to reset the oil life, so soon after returning home I got the message that the oil needed to be changed. Other than that, I was very pleased forgot to reset the oil life, so soon after returning home I got the message that the oil needed to be changed. Other than that, I was very pleased with the entire service experience. More