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Ed Morse Ford- Service Center

Muscatine, IA

4.0
218 Reviews

218 Reviews of Ed Morse Ford- Service Center

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March 31, 2022

The appointment was made at a time that worked for us. Everything was done in a timely manner and we were happy with the work done. More

by bozcarp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get anyones name, Joey Kriegers
March 28, 2022

I will not be buying another car here. My car was in the shop a couple months after buying it. I was promised that it was covered under warranty however it was not. They had my car for ove More

by sgerst1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joey Kriegers
March 28, 2022

The team here are very friendly and try to find solutions. Got in fast and easy. More

by wenand4bys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Kriegers
March 28, 2022

We were heading out of town when our tire pressure light came on. Instead of listening to it chime all day we pulled into the dealership and they got us fixed right up. More

by dbriggs4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Kriegers
March 28, 2022

Service tech was able to diagnose the issue with my car. They provided me with a call to let me know the details of the repair and made the repair as promised. They even provided me a coupon! They also k More

by nateveen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Wittmer, Perry Humphrey, Ridge, and Alley
March 28, 2022

Not sure why you wouldn't have the parts in stock of a recall that I brought my vehicle in for service for. With fuel prices and having to make multiple trips doesn't make sense. More

by HARTLEY0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joey Kriegers
March 28, 2022

Ally is thorough and efficient. Kept me apprised of the progress and the problem was taken care of. Also appreciate the courtesy car delivery to my home! More

by jennimccar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ally
March 28, 2022

The sales staff is friendly and knowledgeable. The service department has very friendly staff and excellent customer service. More

by icarmstrongs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Armstrong
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