Back

Ed Morse Ford- Service Center

Muscatine, IA

4.0
213 Reviews

213 Reviews of Ed Morse Ford- Service Center

Sort by
August 02, 2022

This was much better than last time. Last week I had an oil change and the windshield washer was passed over. I had to make a second trip, but it is fixed now. More

by merleihne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
July 23, 2022

Everything went smooth there was more to diagnosis then found of start of service but tech went out of his way to fix problem and did it in timely fashion the lady in service kept me informed of everything More

by bcarl55
Recommend Dealer
Yes
Employees Worked With
Don't know here name but works in service
July 14, 2022

It was a great experience working with Todd on the sales floor and the folks in the service dept More

by azehr1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Reinsager
June 29, 2022

Had my vehicle picked up at work and they change the oil for me and brought the vehicle back. Can't beat that kind of service. More

by DSCHROEDER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Krieger
June 28, 2022

I took my 22' F150 in for its first oil change. I also asked a tire rotation, which unfortunately didn't happen. I voiced my displeasure to the service rep. More

by Steve N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Armstrong, Brandon Herlein
June 16, 2022

I got sold a lemon. Still having problems with vehicle. Every time I bring it in there is something new wrong with it! Then on my oil change sticker it isn't even the ri More

by sgerst1209
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Didn't with with these
June 14, 2022

I was having an issue with a locking mechanism on vehicle. Service found the issue and corrected the problem within 1 day Very thorough and got the job done. More

by fred.levinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Wittmer
May 25, 2022

Very friendly, courteous, respectful of my time During a workday. Checked everything over and informed me. More

by sunnyyear14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Krieger, John Bickford
May 20, 2022

Had a recall performed and the service crew and shuttle guys are great. A great serve to deliver the car after the work is completed. More

by dburken
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Meranda Brandie
May 12, 2022

I was charged for a tire rotation with my oil service yet my tires were not rotated. This is a reoccurring problem. More

by brian.dunteman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
...
19
...