Ed Morse Ford- Service Center

The service was fine. Getting an appointment wasn't easy. Called, left messages, no called me back. Finally, I got an appointment on line. Getting an appointment wasn't easy. Called, left messages, no called me back. Finally, I got an appointment on line. More

good on time service. Had the enclave serviced (oil and rotation) a couple of weeks ago and they washed the car. kinda expected with the Ford F-150. Had the enclave serviced (oil and rotation) a couple of weeks ago and they washed the car. kinda expected with the Ford F-150. More

everything went well, everything went great, warrenty was done on time, and now i think i'm up to 15 words.... done on time, and now i think i'm up to 15 words.... More

Staff was great. Clerk was very helpful when was checking out and found me some discounts. Clerk was very helpful when was checking out and found me some discounts. More

Quoted wrong price on air filter And vehicle not washed when I picked it up!!!! So that didn’t make me happy at all. when I picked it up!!!! So that didn’t make me happy at all. More

Great service from Mike and Robbie. Tod has always been great to work with when shopping for a new car. Tod has always been great to work with when shopping for a new car. More

Tech lied about rotating my tires, this isn't the first time this has happened either. I don't know if I'll ever do business with them again, I'm tired of this shady xxxx time this has happened either. I don't know if I'll ever do business with them again, I'm tired of this shady xxxx More

Friendly competent service nice they washed car . Waiting area clean and quiet with tv and snacks Waiting area clean and quiet with tv and snacks More

Rob Wittmer is excellent! ANd so is the entire service dept for that fact! I have been coming to Kriegers (Morse) for years. Excellent service! Kudo's to Todd Reinsager and ANd so is the entire service dept for that fact! I have been coming to Kriegers (Morse) for years. Excellent service! Kudo's to Todd Reinsager and also Mark Krieger! Can promise I will be back for another vehicle soon!! More

Lack of communication in the service department. Had warranty work done to replace a flex plate.. The transmission had to be removed. After having this done we are now hearing a thumping noise on ri Had warranty work done to replace a flex plate.. The transmission had to be removed. After having this done we are now hearing a thumping noise on right turns. Now saying it's the lower control arm is bad but tech says he never touched it when removing transmission. Absolutely not true. He had to have removed the upper left ball joint to get tranny out. Refused to give me an estimate on work until it was "torn" apart. Any tech can diagnose that problem when it's put on a hoist which it was. We are also missing to inserts that hold the cover on the underside of the engine. I asked them to replace them. Their response was "it came to me that way and you can take it home that way". Really. Then I was told it wasn't their problem. Really?? You touched it last dude it's your problem. We will never set foot in their dealership again. An official complaint has been made to Ford Motors. Avoid this place!! More