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Ed Morse Ford- Service Center

Muscatine, IA

4.0
197 Reviews

197 Reviews of Ed Morse Ford- Service Center

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December 03, 2022

Satisfied with Ford in Muscatine all my life! They have always treated me good and fare! More

by BESTRONG60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Krieger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bedenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2022

They took care of my warranty work even when it took more time than was allotted on my original appointment. Great job More

by grundstromr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bickford
November 01, 2022

very good service. car was cleaned before delivered. service person was easy to work with. More

by rsinclair3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Campbell
October 13, 2022

excellent service visit, all went very well, warranty service for a dead battery, on a 3-week-old f150, and the food was spectacular... More

by schberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bickford
October 08, 2022

The service was fine. Getting an appointment wasn't easy. Called, left messages, no called me back. Finally, I got an appointment on line. More

by jijones5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Herlein
October 04, 2022

good on time service. Had the enclave serviced (oil and rotation) a couple of weeks ago and they washed the car. kinda expected with the Ford F-150. More

by lodgepole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep. was good.
October 02, 2022

everything went well, everything went great, warrenty was done on time, and now i think i'm up to 15 words.... More

by schberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bickford
September 17, 2022

Staff was great. Clerk was very helpful when was checking out and found me some discounts. More

by blittlesr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
September 03, 2022

Quoted wrong price on air filter And vehicle not washed when I picked it up!!!! So that didn’t make me happy at all. More

by lisathebrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Stoltz
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2022

Great service from Mike and Robbie. Tod has always been great to work with when shopping for a new car. More

by hofey85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike retrig, Todd Reinsager
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