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Ed Morse Ford- Service Center

Muscatine, IA

4.0
213 Reviews
Call Service Center (563) 263-5324

213 Reviews of Ed Morse Ford- Service Center

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April 04, 2023

Great service! Very friendly and courteous! Had coffee and snacks available! Explain very thing they checked on our truck More

by LYNNBENNETT1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison guerrer
Report | Print
April 01, 2023

After a misdiagnosis, I spoke with the Service Manager (Mike Rettig). Mike assured me that I would not be charged for unnecessary repairs. They fixed the electrical problem with my F250 and credited me More

by huntin77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
Report | Print
March 07, 2023

Great Service and friendly staff! Took great care of my vehicle. Will be back again next service time! More

by MISCHIEFSTUDIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig, Ali Guerrero
Report | Print
February 23, 2023

Friendly advisors. Fast efficient service and great communication. Overall very good customer service experience. Highly recommend More

by jlogel23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bedenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rettig, Ali Guerrero
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February 02, 2023

Òooo o o o o o o o o o o o o o o o More

by jefferyb_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig, Ali Guerrero
Report | Print
February 01, 2023

John was very helpful--battery was dead in our garage. He charged it, followed us out to the service department & they replaced the battery, More

by kmittie2012
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Guerrer, John Bickford
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January 29, 2023

Very professional! Staff was very knowledgable and took time to explain exactly what was going on. Thank you! More

by mike.henson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig, Ali Guerrero
Report | Print
January 26, 2023

Excellent customer service and very friendly and helpful staff. Would definitely recommend to family and friends More

by ashkayreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Reed
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January 26, 2023

These guys are willing to work with me, I'm a Ford truck guy and I do Ford truck things. More

by EDMOND.R.BAXTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bedenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rettig, Ali Guerrero
Report | Print
January 19, 2023

The dealership pick up my car from my office, performed the recall work, and dropped the car off before lunch. Perfect process. More

by SCOTT.KRAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
Report | Print
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