Ed Morse Ford- Service Center

I am so thankful for the new management. They were extremely helpful, and treated us amazing. We will definitely be back. They were extremely helpful, and treated us amazing. We will definitely be back. More

Travis accommodated me when I needed my car back quickly without question. The dealership always takes care of me when I need anything and they are upfront about pricing. without question. The dealership always takes care of me when I need anything and they are upfront about pricing. More

Nodont want toi hate auto shopping dont get a jar of vasaline with deal bend over vasaline with deal bend over More

Got me in quick and where very helpful with my service other dealerships couldn’t get me In other dealerships couldn’t get me In More

The warrant work was completed ahead of schedule. They did a great job getting the truck back to me in one day. They did a great job getting the truck back to me in one day. More

This is the second time they said they washed my truck and didn't. That leaves me to wonder how did they really do with the servicing? and didn't. That leaves me to wonder how did they really do with the servicing? More

We called to confirm our appointment and the individual I spoke with said we didn't have an appointment even though I had an email confirmation. Ended up taking the vehicle there for a radio issue and all of spoke with said we didn't have an appointment even though I had an email confirmation. Ended up taking the vehicle there for a radio issue and all of my display was in kilometers. I also asked them to check on a flat tire. we ended up dropping it off and showing them the email confirmation. They argued at first about the appointment. Amanda was really friendly and helped us get the radio covered under the warranty. However, they said the vehicle was ready for pick up and we came there and it wasn't. Came back an hour later and it was ready. Flat tire was not fixed. Ended up taking it to Muscatine tire and wheel this morning. More

Your oil change price was $40. 00 higher than another Ford Dealer. I probably will not be back for service even though I bought the Lincoln from your dealership. 00 higher than another Ford Dealer. I probably will not be back for service even though I bought the Lincoln from your dealership. More

Would not drop off my car until after I paid for service, first time in all my years with this Ford dealer. Very inconvenient, does'nt feel like local business anymore. They delivered the Explorer to my hou first time in all my years with this Ford dealer. Very inconvenient, does'nt feel like local business anymore. They delivered the Explorer to my house and not to my office as I requested and have for many years. I had to get a ride home to get my car and keys. More

Replaced parts that weren’t the issue &caused RearBrakes ToGo bad. TheRealIssueWasOnlyA$900PartBut iEndedUpPaying$4000InTheEnd ToGo bad. TheRealIssueWasOnlyA$900PartBut iEndedUpPaying$4000InTheEnd More