Ed Morse Ford- Service Center

Disappointed in my oil change. The people were friendly but the work was poor. Work was not performed as advertised. The people were friendly but the work was poor. Work was not performed as advertised. More

Great experience. Everyone was helpful and very informative. My technician Tyler was great and very informative with prices and letting me know when it was done. Best Everyone was helpful and very informative. My technician Tyler was great and very informative with prices and letting me know when it was done. Best experience in a dealership I’ve had in a long time More

they were fast and efficient extremely helpful, and treated us amazing. We will definitely be back. treated us amazing. We will definitely be back. More

very happy with the service provided by Ed Morse Ford. No hassle or up selling is very nice! No hassle or up selling is very nice! More

Nice people good service good job well done nice waiting area clean restroom convenient location area clean restroom convenient location More

I only take my vehicle here cause it’s newer. Ed Morse Muscatine scratches the doors of my vehicle during a recall and refused to fix it. In fact Mark Krueger would not return calls and offered f Ed Morse Muscatine scratches the doors of my vehicle during a recall and refused to fix it. In fact Mark Krueger would not return calls and offered false promises to repair it. Iim disappointed that I use them to work on my vehicle at all…but this was a simple oil change More

Travis was very aware that I was waiting and made sure the wait wasn’t long. I was content too wait but appreciated that he cared about me. the wait wasn’t long. I was content too wait but appreciated that he cared about me. More

The phone number shown on the website didn't work. Had to call Chevy dealer to have them transfer me to Ford. Had to call Chevy dealer to have them transfer me to Ford. More

Job well done. Reasonable prices on service. Washed my vehicle as well. Will definitely be back. New management really seams to care. Reasonable prices on service. Washed my vehicle as well. Will definitely be back. New management really seams to care. More

Miscommunication about the Ford truck and the problem we had with it. Unfortunately the truck was towed to the dealership for service and then sat there.....The person we spoke to on the phone before towing had with it. Unfortunately the truck was towed to the dealership for service and then sat there.....The person we spoke to on the phone before towing the truck there did not tell the mechanic what was going on. The mechanic was in the dark about the problem. He was nice. We had to call 3 times before the truck was looked at. No service was done on it. More